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  • All HBS Web  (1,264)
    • People  (4)
    • News  (433)
    • Research  (642)
    • Multimedia  (8)
  • Faculty Publications  (446)

Show Results For

  • All HBS Web  (1,264)
    • People  (4)
    • News  (433)
    • Research  (642)
    • Multimedia  (8)
  • Faculty Publications  (446)
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  • 09 Nov 2023
  • News

A Third Act for Ron Shaich (MBA 1978)

Widely credited with pioneering the concept of the restaurant industry’s $80 billion “fast casual” segment, Ron Shaich (MBA 1978) started small: a 400-square-foot business in Boston’s Downtown Crossing that sold cookies. From those humble but tasty beginnings, Shaich... View Details
  • 20 Apr 2023
  • News

How Joe Hinrichs is Getting CSX Back on Track

Photo via LinkedIn In a recent Q&A with the Wall Street Journal, new CSX CEO Joe Hinrichs (MBA 1994) discussed the steps he's taken to address challenges at the rail company since becoming CEO in September. First up, the paper notes, was a listening tour. "The best-run... View Details
Keywords: Rail Transportation; Transportation
  • 11 Mar 2021
  • News

Leading with Heart

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Niren Chaudhary (AMP 191, 2016) has spent most of his career in restaurants, working in leadership positions at Yum! Brands and Krispy Kreme Doughnuts before becoming the CEO... View Details
  • 20 Jan 2022
  • News

3 Steps to Help Companies Rebuild Trust During the Pandemic

  • 23 May 2018
  • News

Abigail P. Johnson, MBA 1988

service, innovation, and cross-company collaboration. “We are in the midst of a major transition that takes advantage of technology to deliver better service,” she says. Fidelity today fully reflects Johnson’s laser focus and quiet, authoritative View Details
Keywords: Susan Young
  • 12 May 2023
  • News

Alabama's Yella Fella

Photo credit: Auburn University Photo credit: Auburn University In 1970, Jimmy Rane (OPM 11, 1986) took over a tiny treated-lumber business in Abbeville, Alabama, that was hovering near bankruptcy. Its owners, Rane's in-laws, had died suddenly in a car accident. Over... View Details
Keywords: Merchant Wholesalers, Durable Goods; Wholesale Trade
  • 01 Mar 2004
  • News

Derek Ferguson

Derek T. Ferguson (MBA 1990) could be mistaken for a minister by fellow commuters on the train from Connecticut to Manhattan. Yet his calling is not to the pulpit, but to the midtown headquarters of Bad Boy Worldwide Entertainment Group, a privately held enterprise... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jan 2013
  • News

Roger W. Sant, MBA 1960

considered part and parcel of leadership, especially when running a multibillion-dollar enterprise, Sant's quiet style is more Socratic. "I like grappling with ideas, not dictating what should be done," says the BYU graduate, who found... View Details
Keywords: Susan Young
  • 08 Feb 2021
  • News

How to Make the World Better, Not Perfect

  • 10 Mar 2020
  • News

The Little-Understood Problem Confronting Diverse Workplaces

  • 01 Sep 2023
  • News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details
  • 01 Sep 2004
  • News

Tracking a Turnaround

leadership style or his approach to broad challenges such as communications, change, and decision-making. About thirty multimedia cases are currently available in CD format through Harvard Business School... View Details
Keywords: Julia Hanna; Hospitals; Health, Social Assistance; Management of Companies and Enterprises; Management
  • 01 Aug 1998
  • News

High Honors

insurance conglomerate. He left a legacy of openness to new technologies, a commitment to employee training, and a collaborative style of leadership that had transformed the company. His success at USAA... View Details
  • 19 Oct 2020
  • News

Today’s Leaders Need Vulnerability, Not Bravado

  • 28 Oct 2020
  • News

How to Lead in a Crisis

  • 01 Apr 2001
  • News

Edwin Yu: Bidding on the Future

dot-com start-up that launched what became the country’s most popular Internet portal. But after the competition heated up and the company diversified, “we lost our identity and our leadership position,” Yu recalls. That set the stage for... View Details
Keywords: Alejandro Reyes; Telecommunications; Information
  • 01 Sep 2024
  • News

Next Level

completed its acquisition of Activision Blizzard in 2023, Microsoft Gaming CEO Phil Spencer (center) announced a new leadership structure, with Matt Booty (left) the president of game content and studios and Bond (right) the president of... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 06 Dec 2021
  • News

Rescue & Recovery

both of whom started remotely in June. They have been collaborating with McKenna on any number of major issues over several weeks—onboarding a new leadership team, steering the NGO through the pandemic, finding ways to continue to deliver... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 01 Mar 2011
  • News

Snappy Salute

Pinchuk: CEO of a precision-tool company doesn’t exactly fit the mold. As CEO of Snap-on, Nicholas Pinchuk (MBA ’76) heads a company that’s all about precise fits for its tools. But he himself is no standard-issue corporate chieftain. A longtime former resident of... View Details
Keywords: veterans; National Security and International Affairs; Government; Machinery Manufacturing; Manufacturing
  • 01 Mar 2019
  • News

City Hall’s Headbanger

notice: heavy metal mayor. READ MORE Keller on the Bloomberg Harvard City Leadership Initiative's impact on homelessness in Albuquerque READ MORE Keller on the Bloomberg Harvard City Leadership Initiative's... View Details
Keywords: Julia Hanna
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