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  • 2021
  • Working Paper

Cognitive Biases: Mistakes or Missing Stakes?

By: Benjamin Enke, Uri Gneezy, Brian Hall, David Martin, Vadim Nelidov, Theo Offerman and Jeroen van de Ven
Despite decades of research on heuristics and biases, empirical evidence on the effect of large incentives—as present in relevant economic decisions—on cognitive biases is scant. This paper tests the effect of incentives on four widely documented biases: base rate... View Details
Keywords: Cognitive Biases; Incentives; Motivation and Incentives; Decision Making; Performance
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  • October 2013
  • Article

License to Cheat: Voluntary Regulation and Ethical Behavior

By: F. Gino, E. Krupka and R. Weber
While monitoring and regulation can be used to combat socially costly unethical conduct, their intended targets are often able to avoid regulation or hide their behavior. This surrenders at least part of the effectiveness of regulatory policies to firms' and... View Details
Keywords: Ethical Behavior; Dishonesty; Regulation; Selection; Social Norms; Behavior; Ethics; Societal Protocols
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  • Article

Contagion of Cooperation in Static and Fluid Social Networks

By: Jillian J. Jordan, David G. Rand, Samuel Arbesman, James H. Fowler and Nicholas A. Christakis
Cooperation is essential for successful human societies. Thus, understanding how cooperative and selfish behaviors spread from person to person is a topic of theoretical and practical importance. Previous laboratory experiments provide clear evidence of social... View Details
Keywords: Social Contagion; Social Networks; Cooperation; Behavior; Social Media
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    Jon M. Jachimowicz

    Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

    • Research Summary

    Front-Line Organizational Learning

    Dr. Tucker uses operations management and organizational learning theory to understand and improve front-line work processes.  Specifically, she examines the conditions under which the problem solving routines of front-line workers are likely to result in positive... View Details
    • April 2020
    • Article

    Field Comparisons of Incentive-Compatible Preference Elicitation Techniques

    By: Shawn A. Cole, A. Nilesh Fernando, Daniel Stein and Jeremy Tobacman
    Knowledge of consumer demand is important for firms, policy makers, and economists. One common tool for incentive-compatible demand elicitation, the Becker-DeGroot-Marschak (BDM) mechanism, has been widely used in laboratory settings but rarely evaluated for... View Details
    Keywords: Incentive-compatible Elicitation; Experimental Methods; Weather Insurance; Rainfall Insurance; Agricultural Extension; Demand and Consumers
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    • 2012
    • Working Paper

    Rainmakers: Why Bad Weather Means Good Productivity

    By: Jooa Julia Lee, Francesca Gino and Bradley R. Staats
    People believe that weather conditions influence their everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just... View Details
    Keywords: Productivity; Opportunity Cost; Distractions; Weather; Performance Productivity; Social Psychology; Mathematical Methods
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    • November 2022
    • Article

    My Boss' Passion Matters as Much as My Own: The Interpersonal Dynamics of Passion Are a Critical Driver of Performance Evaluations

    By: Jon M. Jachimowicz, Andreas Wihler and Adam D. Galinsky
    Companies often celebrate employees who successfully pursue their passion. Academic research suggests that these positive evaluations occur because of the passion percolating inside the employee. We propose that supervisors are also a key piece of this puzzle:... View Details
    Keywords: Passion; Job Performance; Motivation; Emotions; Performance Evaluation; Interpersonal Communication
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    • 2022
    • Book

    Ripe for Revolution: Building Socialism in the Third World

    By: Jeremy Friedman
    A historical account of ideology in the Global South as the postwar laboratory of socialism, its legacy following the Cold War, and the continuing influence of socialist ideas worldwide.

    In the first decades after World War II, many newly independent... View Details
    Keywords: Socialism; Economic Systems; Globalization; Government and Politics; Developing Countries and Economies
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    • Forthcoming
    • Article

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    By: Michelle A. Kinch and Ryan W. Buell
    Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
    Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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    • Research Summary

    The Psychology of Conversation

    By: Alison Wood Brooks

    Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details

      John F. Batter

      John Batter is a retired Litigation Partner in the Boston Office of Wilmer Cutler Pickering Hale and Dorr LLP where his practice focussed on on the defense of public and private companies and their directors and management against breach of fiduciary duty claims and... View Details

      • 13 May 2014
      • Working Paper Summaries

      The Contaminating Effects of Building Instrumental Ties: How Networking Can Make Us Feel Dirty

      Keywords: by Tiziana Casciaro, Francesca Gino & Maryam Kouchaki; Legal Services

        Ripe for Revolution: Building Socialism in the Third World

        A historical account of ideology in the Global South as the postwar laboratory of socialism, its legacy following the Cold War, and the continuing influence of socialist ideas worldwide.

        In the first decades after World War II, many newly... View Details
        • March 2013
        • Article

        Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

        By: Daniel M. Cable, Francesca Gino and Brad Staats
        Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
        Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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        • 14 Aug 2012
        • Working Paper Summaries

        Rainmakers: Why Bad Weather Means Good Productivity

        Keywords: by Jooa Julia Lee, Francesca Gino & Bradley R. Staats
        • 06 Nov 2012
        • First Look

        First Look: November 6

        decisions to voluntarily submit to regulation. We study individuals' decisions to avoid monitoring or regulation and thus enhance their ability to engage in unethical conduct. We conduct a laboratory View Details
        Keywords: Sean Silverthorne
        • 05 Oct 2017
        • Blog Post

        Working as a Software Engineer in Industrial Technology

        stagnant US productivity growth. It was from these experiences (plus being based in San Francisco where coding is in the tap water) that I made the switch into software engineering with the goal of working on the toughest industrial... View Details
        Keywords: Technology
        • 08 May 2025
        • HBS Seminar

        Ramesh Johari, Stanford

        • 17 Apr 2025
        • HBS Seminar

        Maria De-Arteaga, McCombs School of Business, UT Austin