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- All HBS Web (158)
- Faculty Publications (24)
- Fast Answer
Challenges and Opportunities in the Restaurant Industry
forward dining -animal and plant based protein -restaurant franchising -restaurant expansion -food safety and supply chain -restaurant technology management -restaurant private equity funding View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
used as a platform for discussing sources of value and risks associated with distressed investing. Purchase this case:https://hbsp.harvard.edu/product/219018-PDF-ENG Harvard Business School 218-039 "Capital Allocation at HCA In early 2017, HCA Holdings, an View Details
Keywords: Dina Gerdeman
- 15 Apr 2008
- First Look
First Look: April 15, 2008
important determinant of delegation and the provision of incentives. Using a sample of convenience store chains, we show that market-type dispersion is related to the degree of franchising at the chain level as well as the probability of... View Details
Keywords: Martha Lagace
- 30 Jun 2019
- News
Alumni in France honor self-made entrepreneurs; Shih talks trade in Buffalo
about global supply chain and the current trade war, offering some historical perspective. “I never give the same talk twice because it’s been so disruptive.” says Shih. “We know China wants to become an advanced country—and with a larger... View Details
Keywords: Margie Kelley
- Web
Asia Pacific - Global Activities 2021
“The JRC found businesses to partner with, and I reached out to CEOs I knew at companies such as Uniqlo (Fast Retailing), Lawson, Yamato Transport, and a hospital chain,” Takeuchi notes. “No one could believe Harvard students would travel... View Details
- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers... View Details
Keywords: Dan Morrell
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
disaster that killed over 1,000 factory workers in Bangladesh in 2013 highlighted to Western consumers the challenging conditions faced by the workers who made their clothes. Consumer pressure on Western retailers worked its way back up the supply View Details
- 20 Apr 2010
- First Look
First Look: April 20
generated in the rubber chain, it was mostly appropriated by foreigners. This view is in tune with the global commodity chain approach that argues that manufacturing/core economies absorb the bulk of surplus generated in the commodity... View Details
Keywords: Martha Lagace
- 11 Feb 2014
- First Look
First Look: February 11
which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of operational failures and what hospitals can do to reduce their occurrence. To... View Details
Keywords: Sean Silverthorne
- 01 Sep 2007
- News
Where Are They Now?
HBS faculty in 1980 and teaching organizational behavior, in 1985 he decamped to Au Bon Pain, the chain of bakery cafés, serving as COO for several years before returning to HBS. At the School again until 1998, he taught, wrote books, and... View Details
- 28 Jun 2016
- First Look
June 28, 2016
supports our model’s underlying mechanisms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49868 Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals By: Song, Hummy, Robert S.... View Details
Keywords: Sean Silverthorne
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
and the less energy you’re going to have to discover violations” “This study brought together Maria’s interest in how scheduling affects workers’ behavior and how that affects quality or productivity, and my interest in studying the effectiveness of inspections of... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
JULY 12 The HBS Club of India recently launched an “Alumni in Action” campaign, which highlights stories of members who have led pandemic relief efforts. The first two alumni highlighted are Akshay Navaladi (HBS MBA 2013), founder of Healthskool Pharmacy, a View Details
- 17 Sep 2013
- First Look
First Look: September 17
to Operational Failures in Hospitals By: Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse Abstract—The performance gap between hospital spending and outcomes is indicative of inefficient care... View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
an outsourcing firm complete radiological reads for hospital customers. We find that customer-, domain-, and technology-specific experience—as compared to other experience-leads to improved productivity. We discuss the implications of our... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23 View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a Great Business Plan Published: October 6, 2008 Harvard Business... View Details
Keywords: by Sean Silverthorne
- 26 Jul 2016
- First Look
July 26, 2016
organizing care around medical conditions, not simply around hospitals and doctors. We need to do more team-based medicine and to better integrate specialty care with primary care. We need to be doing a better job measuring health... View Details
Keywords: Sean Silverthorne
- 01 Sep 2024
- News
The Exchange: Lessons from the Edge
Image by John Ritter Professors Geoff Jones and Tarun Khanna had been toiling away from their respective HBS offices for many years, each of them interested in emerging markets but expressed through different disciplines: Jones, a historian, was studying how the world... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
ecosystems, hierarchy is an architectural property that refers to the degree to which transactions proceed in a single direction, from "upstream" to "downstream." It is often assumed that a unidirectional flow of goods in a value View Details
Keywords: Sean Silverthorne