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  • All HBS Web  (1,617)
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    • News  (316)
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  • July 2022 (Revised February 2025)
  • Case

A Soul and a Service: North Carolina Mutual Life Insurance

By: Tom Nicholas and John Masko
The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details
Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States
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Nicholas, Tom, and John Masko. "A Soul and a Service: North Carolina Mutual Life Insurance." Harvard Business School Case 823-032, July 2022. (Revised February 2025.)
  • January 2005
  • Article

Public Insurance and Child Hospitalizations: Access and Efficiency Effects

By: Leemore S. Dafny and Jonathan Gruber
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Dafny, Leemore S., and Jonathan Gruber. "Public Insurance and Child Hospitalizations: Access and Efficiency Effects." Journal of Public Economics 89, no. 1 (January 2005): 109–129.
  • November 1986 (Revised August 1989)
  • Case

Paul Revere Insurance Co. (A)

The Paul Revere Insurance Co. lost its number one position in disability insurance, its main product, and formulated a strategy to regain the lead through a comprehensive quality improvement effort. The case describes the forces influencing the strategic direction of... View Details
Keywords: Quality; Performance Productivity; Competitive Advantage; Insurance Industry; United States
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Hart, Christopher. "Paul Revere Insurance Co. (A)." Harvard Business School Case 687-013, November 1986. (Revised August 1989.)
  • June 2024
  • Teaching Note

Zurich Insurance (A-C)

By: Ramon Casadesus-Masanell, Stefano Brusoni, Claudio Feser and Karolin Frankenberger
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Casadesus-Masanell, Ramon, Stefano Brusoni, Claudio Feser, and Karolin Frankenberger. "Zurich Insurance (A-C)." Harvard Business School Teaching Note 724-448, June 2024.
  • August 2023
  • Supplement

Zurich Insurance (A)

By: Ramon Casadesus-Masanell, Stefano Brusoni, Claudio Feser, Karolin Frankenberger and Ana Procopio Schoen
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Casadesus-Masanell, Ramon, Stefano Brusoni, Claudio Freser, Karolin Frankenberger, and Ana Procopio Schoen. " Zurich Insurance (A)." Harvard Business School Spreadsheet Supplement 724-851, August 2023.
  • August 2024 (Revised November 2024)
  • Case

No Labels and the 2024 Presidential Insurance Plan

By: Robert F. White and Tom Quinn
After observing record voter dissatisfaction with the choices in the 2024 U.S. presidential election—Democratic nominee President Joe Biden and Republican nominee and former President Donald Trump—the bipartisan nonprofit No Labels decided to reserve ballot access in... View Details
Keywords: Disruption; Forecasting and Prediction; Lawsuits and Litigation; Failure; System Shocks; Political Elections; Motivation and Incentives; Governing Rules, Regulations, and Reforms; United States
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White, Robert F., and Tom Quinn. "No Labels and the 2024 Presidential Insurance Plan." Harvard Business School Case 825-044, August 2024. (Revised November 2024.)
  • October 2004
  • Article

Demand for Portfolio Insurance and Index Option Prices

By: Kaushik Amin, Joshua D. Coval and H. Nejat Seyhun
Keywords: Insurance; Price
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Amin, Kaushik, Joshua D. Coval, and H. Nejat Seyhun. "Demand for Portfolio Insurance and Index Option Prices." Journal of Business 77, no. 4 (October 2004).
  • May 2022 (Revised June 2024)
  • Case

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani
John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details
Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Insurance Industry
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Ofek, Elie, and Alicia Dadlani. "LOOP: Driving Change in Auto Insurance Pricing." Harvard Business School Case 522-073, May 2022. (Revised June 2024.)
  • February 2020 (Revised June 2020)
  • Case

From Cradle to Heaven: Taikang Insurance Group

By: William C. Kirby, Shu Lin, John P. McHugh and Yuanzhuo Wang
Taikang Insurance Group was a leading Chinese insurance and financial services institution. It operated in the insurance, asset management, and health and senior care industries. Due to China’s underdeveloped social welfare state, Taikang saw an opportunity for the... View Details
Keywords: Health; Insurance; Strategy; Insurance Industry; China
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Kirby, William C., Shu Lin, John P. McHugh, and Yuanzhuo Wang. "From Cradle to Heaven: Taikang Insurance Group." Harvard Business School Case 320-088, February 2020. (Revised June 2020.)
  • September 1982
  • Article

Risk Aversion and the Negotiation of Insurance Contracts

By: R. Kihlstrom and A. E. Roth
Keywords: Risk and Uncertainty; Negotiation; Insurance
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Kihlstrom, R., and A. E. Roth. "Risk Aversion and the Negotiation of Insurance Contracts." Journal of Risk and Insurance 49 (September 1982): 372–387.
  • May 2019 (Revised May 2020)
  • Case

fidentiaX: The Tradable Insurance Marketplace on Blockchain

By: Alexander Braun, Lauren H. Cohen and Jiahua Xu
Three years ago, Alvin Ang and his partner founded fidentiaX in Singapore, with the ambition to create the world’s first marketplace for tradable insurance policies on blockchain. With a 26-page white paper, the start-up closed a successful fundraising round through an... View Details
Keywords: Blockchain; Insurance; Corporate Entrepreneurship; Technology Adoption; Business Strategy; Insurance Industry; Insurance Industry; Singapore
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Braun, Alexander, Lauren H. Cohen, and Jiahua Xu. "fidentiaX: The Tradable Insurance Marketplace on Blockchain." Harvard Business School Case 219-116, May 2019. (Revised May 2020.)
  • August 2001 (Revised February 2020)
  • Case

Consumer-Driven Health Care: Medtronic's Health Insurance Options

By: Regina E. Herzlinger, John Hurwitch and Seth Bokser
Describes the variety of health insurance plans that this medical device company offers, including a high-deductible, consumer-driven health plan with a health reimbursement account that also enables health care providers to quote their own prices. Asks students to... View Details
Keywords: Health Care and Treatment; Insurance; Decision Choices and Conditions; Compensation and Benefits; Demand and Consumers
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Herzlinger, Regina E., John Hurwitch, and Seth Bokser. "Consumer-Driven Health Care: Medtronic's Health Insurance Options." Harvard Business School Case 302-006, August 2001. (Revised February 2020.)
  • June 2023
  • Teaching Note

From Cradle to Heaven: Taikang Insurance Group

By: William C. Kirby and Noah B. Truwit
Teaching Note for HBS Case No. 320-088. The case explores the rise of Taikang Insurance Group and its quest to be a leader of one of China's fastest-growing industries. Due to China's underdeveloped social welfare state, Taikang saw an opportunity for the private... View Details
Keywords: Health Care and Treatment; Government and Politics; Health Industry; China
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Kirby, William C., and Noah B. Truwit. "From Cradle to Heaven: Taikang Insurance Group." Harvard Business School Teaching Note 323-126, June 2023.
  • 20 Apr 2017
  • Cold Call Podcast

Making Health Insurance That Consumers Actually Like

Keywords: Re: Regina E. Herzlinger; Insurance; Insurance
  • January 2012
  • Case

Taikang Insurance: Standing Out In China's Crowded Insurance Market

By: William C. Kirby and Tracy Yuen Manty
As a joint-stock insurance company in China, with both state-owned enterprises and foreign firms as investors, Taikang Insurance was becoming a force in the industry. It not only competed with well-entrenched state-owned rivals, but it was also seen as an... View Details
Keywords: Insurance; Industry Structures; Insurance Industry; China
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Kirby, William C., and Tracy Yuen Manty. "Taikang Insurance: Standing Out In China's Crowded Insurance Market." Harvard Business School Case 312-109, January 2012.
  • 1998
  • Chapter

Risk-Taking Incentives and the Cost of Insurance Company Failures

By: Brian J. Hall
Keywords: Insurance; Insolvency and Bankruptcy; Risk and Uncertainty; Risk Management; Motivation and Incentives; Insurance Industry
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Hall, Brian J. "Risk-Taking Incentives and the Cost of Insurance Company Failures." In Alternative Approaches to Insurance Regulation, edited by Robert W. Klein. Kansas City, MO: National Association of Insurance Commissioners, 1998.
  • April 1987
  • Background Note

Note on Accounting for Property and Casualty Insurance Companies

By: Andre F. Perold
Keywords: Accounting; Insurance; Insurance Industry
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Perold, Andre F. "Note on Accounting for Property and Casualty Insurance Companies." Harvard Business School Background Note 287-082, April 1987.
  • February 2005 (Revised July 2005)
  • Case

Allianz (B): Integrating an Insurer and a Bank

By: Joseph L. Bower, Marc L. Bertoneche, Anders Sjoman and Sonja Ellingson Hout
Supplements the (A) case. A rewritten version of an earlier case. View Details
Keywords: Banking Industry; Germany
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Bower, Joseph L., Marc L. Bertoneche, Anders Sjoman, and Sonja Ellingson Hout. "Allianz (B): Integrating an Insurer and a Bank." Harvard Business School Case 305-089, February 2005. (Revised July 2005.)
  • 2014
  • Working Paper

Rethinking Insurance Crowd-Out: Evidence from SCHIP and Medicaid

By: Gareth Olds
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Olds, Gareth. "Rethinking Insurance Crowd-Out: Evidence from SCHIP and Medicaid." Working Paper, 2014.
  • June 2024
  • Supplement

Zurich Insurance (ZI) (A-C)

By: Ramon Casadesus-Masanell and Claudio Feser
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Casadesus-Masanell, Ramon, and Claudio Feser. "Zurich Insurance (ZI) (A-C)." Harvard Business School PowerPoint Supplement 724-449, June 2024.
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