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Publications

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  • All HBS Web  (170)
    • News  (45)
    • Research  (99)
    • Events  (2)
  • Faculty Publications  (48)

Show Results For

  • All HBS Web  (170)
    • News  (45)
    • Research  (99)
    • Events  (2)
  • Faculty Publications  (48)
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  • 29 Mar 2016
  • First Look

March 29, 2016

a closer qualitative inspection of the “how-to” micromechanisms, and thereby advance a multidisciplinary research agenda. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50833 Surfacing the Submerged State: Operational... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

well as tying up capital from buying and paying for materials and merchandise well in advance of when they are used. The quality of incoming items supplied by low-price suppliers may not be guaranteed to conform to buyer specifications, so the company must View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 30 Oct 2012
  • First Look

First Look: October 30

the context of vehicle emissions testing in a state in which the government has outsourced these inspections to the private sector. Analyzing millions of emissions tests, we find empirical support for our hypotheses that particular... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

show that increased competition is associated with greater inspection leniency, a form of illicit quality that customers value but is illegal and socially costly. Firms with greater numbers of local competitors pass customers at... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=48909 The Integrity of Private Third-party Compliance Monitoring By: Short, Jodi L., and Michael W. Toffel Abstract—Government agencies are increasingly turning to private, third-party monitors to View Details
Keywords: Carmen Nobel
  • 22 Nov 2016
  • First Look

November 22, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50058 Fall 2016 Administrative & Regulatory Law News The Integrity of Private Third-party Compliance Monitoring By: Short, Jodi L., and Michael W. Toffel Abstract—Government agencies are increasingly turning to... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

loyalty, differential impacts of government sanctions, and standardization and internal monitoring of operations. We test our theory in the context of vehicle emissions testing in a state in which the government has outsourced inspection... View Details
Keywords: Martha Lagace
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

case protagonist recently joined a new data science team at the U.S. Occupational Safety and Health Administration (OSHA), a government agency, and needs to evaluate and recommend one of several alternative approaches that OSHA should use to improve how it targets its... View Details
Keywords: Dina Gerdeman
  • 20 Nov 2012
  • First Look

First Look: November 20

our research examines. We find that, to the contrary, the success of voluntary regulation is contingent on a robust regime of government inspection and enforcement. Within such a regime, we find that voluntary compliance efforts by... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

Internet more efficient at what those stores sell, what they sell may no longer needed by the customer! Those are the easier ones to see in decline. But there are some businesses that at first glance look to be OK but on close inspection... View Details
Keywords: by Sean Silverthorne; Retail
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Inspection Panel for purposes of evaluation and redress. Taken as a whole, however, these successes have been decidedly limited. In particular, persistent problems in the timing, scope, content, and quality of consultation processes have... View Details
Keywords: by Alnoor Ebrahim
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

to accessing discounted products. We propose that deliberately increasing search frictions by placing obstacles to locating discounted items can improve online retailers’ margins and increase conversion. We demonstrate using a simple theoretical framework that inducing... View Details
Keywords: Dina Gerdeman
  • 26 Jan 2016
  • First Look

January 26, 2016

Proceedings Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy By: Glaeser, Edward, Andrew Hillis, Scott Kominers, and Michael Luca Abstract—The proliferation of big data makes it possible to better target... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

post-process off-line inspection to establish proof of quality. The area that is seeing a lot of growth is the in-process stage of volume manufacturing, where feedback control can help ensure that parts are made to specification. The... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

stringent inspections and enforcement of safety standards in Bangladesh's garment factories. The proposal was met by opposition from several U.S. firms, which claimed the proposal carried too a high a risk of litigation for them to sign.... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

retailers’ margins and even increase conversion. We demonstrate using a simple theoretical framework that inducing consumers to inspect higher-priced items first may simultaneously increase the average price of items sold and the overall... View Details
Keywords: Dina Gerdeman
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the standardization and internal monitoring of operations. We test our theory in the context of vehicle-emissions testing in a state in which the government has... View Details
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