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- Faculty Publications (49)
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- All HBS Web (167)
- Faculty Publications (49)
- Research Summary
Bricks and Clicks: The Effect of Store Assortment on E-tail Format (with R. Lal and E. Ofek)
An often neglected aspect in existing studies of the Internet selling process is the high volume of product returns. Such returns reflect a major logistic expenditure on behalf of companies that sell over the net. The problem is reduced when consumers shop in physical... View Details
Enhancing the Practical Relevance of Research
I think that most business school research should examine and help solve real-world problems that managers are facing--or that they might face in the future. This means that these scholars need to choose relevant research questions, and propose and test hypotheses... View Details
- October 2023
- Case
CornerUp: Digitizing the Corner Store
By: Álvaro Rodríguez Arregui, Stacy Straaberg and Diego Zainos De La Sota Riva
In July 2023, Jason Diaz, co-founder and CEO of CornerUp, assessed the progress of his business-to-business e-procurement software application (app) startup, founded in January 2022. CornerUp began as a fast-moving consumer packaged goods (FMCG) distributor in New York... View Details
Keywords: Business Growth and Maturation; Business Startups; Small Business; Transition; Decisions; Social Entrepreneurship; Geographic Location; Disruptive Innovation; Market Participation; Digital Platforms; Trust; Business Strategy; Expansion; Information Infrastructure; Internet and the Web; Technology Adoption; Value Creation; Technology Industry; United States
- Web
Curriculum - Case Method Project
Mark Hanna; National Civic Federation The Jungle and the Debate over Federal Meat Inspection in 1906 This case explores the power of the press in American democracy by examining the role of muckraking journalism in the Progressive Era. In... View Details
- Web
The Hawthorne Plant – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
and inspection operations, and Western Electric became one of the forerunners in applying scientific management (inspired in part by Frederick Taylor’s time and motion studies) to its production units. Employee Welfare Illumination... View Details
- Web
2023 Reunion Presentations - Alumni
is working in your career and what isn’t. Using a very simple framework, this program will give you with an 8-point career inspection from which you can define what is working well, along with areas that need attention. Takeaways will... View Details
- Web
Find Past & Upcoming Events - Alumni
Check-Up You give your automobile regular maintenance check-ups, why not do the same with your career? Too often, days lead to months and years without reflecting on what is working in your career and what isnt. Using a very simple framework, this program will leave... View Details
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
over self-disclosing firms if they are convinced that such firms are in fact credible partners in striving to remain in compliance. And so we're looking at whether plants get fewer inspections after they self-disclose, and whether these... View Details
Keywords: by Martha Lagace
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
Farronato says. Machine learning for dining out Regulatory health inspections are nothing new: Most cities maintain grading programs to evaluate restaurants’ hygiene practices, and that information is publicly available to savvy diners.... View Details
- Web
1.16 Student Educational Records - MBA
identifies the specific record or records they wish to inspect. Access will be given within 45 days from the receipt of the request. Guidelines for Viewing Student Records When a record contains information about more than one student, the student requesting access may... View Details
- 01 Jun 2023
- News
Curb Appeal
Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
delegating authority whenever possible but personally investigating and inspecting all aspects of the construction effort. At the same time, however, he eschewed all military overtones, banning salutes and military uniforms, in order to... View Details
- Web
The 20th Century Zeitgeist - Leadership
Pure Food and Drug Act; breakup of beef trust Excise Tax imposed on corporations Tariff Act forces corporations to open their books for government inspection Influence: High 10 1910 s 19 Breakup of Standard Oil and American Tobacco... View Details
- 01 Mar 2023
- News
Toward a Life Well Lived
Illustration by Valerie Chiang Illustration by Valerie Chiang In many states, you’re required by law to get your car inspected annually, and if there’s something wrong, you get the car serviced, says Professor Leslie Perlow. But how many of us bring that level of... View Details
- Web
Charts & Statistics - Leadership
Oklahoma City bombing Influence: Medium-Low 1900 s 19 First significant enforcement of Sherman Antitrust Act Pure Food and Drug Act; breakup of beef trust Excise Tax imposed on corporations Tariff Act forces corporations to open their books for government View Details
- 01 Dec 2009
- News
One Man Crime Wave
and with a family to support, “living in a dump over a hardware store with kerosene heat,” one biographer wrote. But the Army learned that MacDonald had done well in Industrial Procurement at HBS and offered him a job. He enlisted in 1940, and for the next three years... View Details
- Web
2024 Reunion Presentations - Alumni
career? Too often, days lead to months and years without reflecting on what is working in your career and what isn’t. Using a very simple framework, this program will give you with an 8-point career inspection from which you can define... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
unexpected networking opportunities, generating a tight community of German businesspeople in India. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54465 How Scheduling Can Bias Quality Assessment: Evidence from Food Safety View Details
Keywords: Sean Silverthorne
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health officers routinely drop in to... View Details
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
Assessment: Evidence from Food Safety Inspections By: Ibanez, Maria, and Michael W. Toffel Abstract—Many production processes are subject to inspection to ensure they meet quality, safety, and environmental... View Details
Keywords: Dina Gerdeman