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- Faculty Publications (15)
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- All HBS Web (163)
- Faculty Publications (15)
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
more experience with credit cards and thus could use the trade-off information productively. With more data to inform their decisions, these customers went on to spend 19 percent more each month and defect... View Details
Keywords: by Danielle Kost
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote employees, so she advises managers to... View Details
Keywords: by Dina Gerdeman
- 01 Mar 2003
- News
Service with a Smile
data from 111 workers — college students who labored in service jobs — the pair measured job satisfaction and its relationship to whether workers were being asked to hide or exaggerate emotions. Their study, “A Longitudinal Analysis of... View Details
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
Internal and External Responsibility Initiatives Influences Consumer ChoiceThree studies examined how firms can use transparency into social and environmental responsibility initiatives to differentiate themselves in the consumer market. Complex DisclosureCompanies... View Details
Keywords: by Sean Silverthorne
- 01 Jun 2022
- News
What We’re Reading
sentence. It makes rereads enjoyable; there’s always more to explore and contemplate. The book that helped me read something like Simulacra and Simulation is How to Read a Book. It made me realize that reading is an intensely informative... View Details
- 15 Dec 2024
- News
Alumni and Faculty Books
surprises. Mainstream economics, however, hides from uncertainty, banishing it to the mystical world of unknown unknowns or reducing it to mechanistic calculation. Its textbooks ignore everyday problems that lack demonstrably correct... View Details
- 23 Aug 2011
- News
New Kid in School
the same way Art Schleifer showed us in Managerial Economics in my first year at HBS. And I do try to use the Socratic Method when I teach. You can’t hide in my classroom.” View Details
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
organizations that don't already have them. But let's assume that such plans only deter the amateurs and criminals for fleeting periods of time and that in fact it becomes impossible to hide or otherwise keep View Details
Keywords: by James L. Heskett
- 14 Dec 2015
- Research & Ideas
Airbnb Hosts Discriminate Against African-American Guests
scientists to create a tool that does just that. The plugin modifies Chrome to hide the name and face of guests requesting to stay with Airbnb hosts. “Debias Yourself” is a downloadable browser plugin that lets an Airbnb host view a... View Details
- Web
Online Dynamic Teaming Course | HBS Online
encourage high performance. Recognize the challenges of altering deeply ingrained behaviors and evaluate how individuals’ backgrounds influence their thinking and interactions. Highlights Common Information vs. Complete View Details
- 05 Aug 2015
- News
Mobilizing the Public to Fight Corruption
Henry Motte-Munoz (MBA 2013) is cofounder of Bantay, an NGO that educates Filipinos about their rights to good government services and gives them tools to obtain these services without paying bribes. “The people who are corrupt, you know that they’re corrupt. They... View Details
- Web
Strategic Financial Analysis Online Course | HBS Online
strategic changes Assess valuation scenarios by identifying and analyzing synergies from a merger and acquisition example Who Will Benefit Senior Managers and Consultants Analysts Aspiring Finance Professionals Use financial tools and metrics to View Details
- 01 Sep 2008
- News
Reality to News Biz: Drop Dead
bucks made renting out its ubiquitous terminals. Or how News Corp.’s film and TV numbers conveniently hide the rounding error that is the Wall Street Journal. One commentator even proposed that the nation’s wealthiest universities set... View Details
- Web
Leading Change and Organizational Renewal | HBS Online
Challenge of Dynamic Capabilities Examine the cause of organizational inertia and understand the tension in all businesses between getting today’s work done and innovating for the future. Highlights Innovation Streams Identifying a gap Open Innovation Show View Details
- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
the reflective leadership model to start assessing difficult circumstances and improve your decision-making skills. Highlights Information Asymmetry Development of Antegren Alex's Final Decision Show Hide... View Details
- Web
Online Digital Marketing Strategy Course | HBS Online
Changes in Distribution Show Hide Details Concepts DTC Brands: Fad or Disruption? DTC Brands: Innovations and Challenges, Part I DTC Brands: Innovations and Challenges, Part II Incumbent Responses Featured Exercises Evaluate innovations... View Details
- Web
Winning with Digital Platforms Online Course | HBS Online
defensive plans to effectively develop or compete against platform companies Who Will Benefit Current and Aspiring Leaders Early- and Mid-Career Professionals Entrepreneurs Explore platforms’ associated opportunities and risks to inform... View Details
- Web
Online Creating Brand Value Course | HBS Online
(strategies & tactics) to enhance it. Thank you so much for this learning experience. Constantinos Sdrolian Create, nurture, and manage your organization or client’s brand strategy and value. This course has been very informative and has... View Details
- Web
Instagram Takeover Policy | About
Instagram provided soundbites you use. You understand you may not use the account to treat anyone else inappropriately. You agree to not hide comments or change the account profile information or settings... View Details
- Web
Online Entrepreneurial Marketing Course | HBS Online
not only informative but also highly relevant to my entrepreneurial journey. I have gained valuable knowledge and practical skills that I am eager to apply in my business endeavors.” Marleny Almonte What You Earn Certificate of Completion... View Details