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      • April 2011 (Revised July 2014)
      • Case

      Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

      By: Boris Groysberg and Michael Slind
      Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details
      Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India
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      Groysberg, Boris, and Michael Slind. "Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication." Harvard Business School Case 411-077, April 2011. (Revised July 2014.)
      • February 2011 (Revised April 2012)
      • Case

      PepsiCo Peru Foods: More than Small Potatoes

      By: Rosabeth M. Kanter, Rakesh Khurana, Rajiv Lal and Matthew Bird
      The regional head of supply chain for PepsiCo South America Foods and his team had worked for 10 years to realize their dream of creating an agricultural research center in Peru that could provide more productive and healthier varieties of potatoes for the Frito-Lay... View Details
      Keywords: Food; Supply Chain; Planning; Growth and Development Strategy; Leading Change; Agriculture and Agribusiness Industry; Peru
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      Kanter, Rosabeth M., Rakesh Khurana, Rajiv Lal, and Matthew Bird. "PepsiCo Peru Foods: More than Small Potatoes." Harvard Business School Case 311-083, February 2011. (Revised April 2012.)
      • 2010
      • Working Paper

      Performance Tradeoffs in Team Knowledge Sourcing

      By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
      This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details
      Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India
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      Staats, Bradley R., Melissa Valentine, and Amy C. Edmondson. "Performance Tradeoffs in Team Knowledge Sourcing." Harvard Business School Working Paper, No. 11-031, September 2010. (Revised December 2010, May 2011, and October 2011.)
      • June 2010
      • Article

      Are You a High Potential?

      By: Douglas A. Ready, Jay A. Conger and Linda A. Hill
      Some employees are more talented than others, and nearly every company has its method for identifying their high-potential managers. So how can you get on your company's high-potential list? Douglas A. Ready, of the talent-management research center ICEDR; Jay A.... View Details
      Keywords: Talent and Talent Management; Employees; Leadership Development; Personal Development and Career; Personal Characteristics
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      Ready, Douglas A., Jay A. Conger, and Linda A. Hill. "Are You a High Potential?" Harvard Business Review 88, no. 6 (June 2010).
      • May 2010
      • Teaching Note

      The Center for Creative Leadership (TN)

      By: Srikant M. Datar and David A. Garvin
      Teaching Note for [308013]. View Details
      Keywords: Creativity; Leadership Development; Problems and Challenges; Organizations; Research; Programs; Design; Service Delivery; Business Education
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      Datar, Srikant M., and David A. Garvin. "The Center for Creative Leadership (TN)." Harvard Business School Teaching Note 310-097, May 2010.
      • March 2010
      • Article

      The Role of Independent Invention in U.S. Technological Development, 1880-1930

      By: Tom Nicholas
      Why did independent inventors account for over half of US patents by 1930 and more than three times the number granted to R&D firms? Using new data on patents and historical patent citations, I show that independents supplied high quality innovations to a... View Details
      Keywords: History; Technological Innovation; Patents; Urban Scope; Independent Innovation and Invention; Research and Development; United States
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      Nicholas, Tom. "The Role of Independent Invention in U.S. Technological Development, 1880-1930." Journal of Economic History 70, no. 1 (March 2010): 57–82.
      • February 2010 (Revised June 2011)
      • Case

      SEWA Trade Facilitation Center: Changing the Spool

      By: Mukti Khaire and Kathleen L. McGinn
      The case is about the decision to convert a not-for-profit organization into a for-profit company. SEWA Trade Facilitation Center (STFC), which is part of a larger non-profit organization—the Self-Employed Women's Association (SEWA)—works to improve the livelihoods of... View Details
      Keywords: Cooperative Ownership; For-Profit Firms; Gender; Business Model; Organizational Change and Adaptation; Nonprofit Organizations; Arts; Entrepreneurship; Economic Growth; Growth and Development Strategy; Consumer Products Industry; India
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      Khaire, Mukti, and Kathleen L. McGinn. "SEWA Trade Facilitation Center: Changing the Spool." Harvard Business School Case 810-044, February 2010. (Revised June 2011.)
      • January 2010 (Revised July 2011)
      • Case

      Hindustan Unilever Limited

      By: Thomas J. DeLong and Mona Srivastava
      This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while... View Details
      Keywords: Employee Relationship Management; Labor Unions; Leadership; Goals and Objectives; Managerial Roles; Conflict Management; Food and Beverage Industry; India
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      DeLong, Thomas J., and Mona Srivastava. "Hindustan Unilever Limited." Harvard Business School Case 410-002, January 2010. (Revised July 2011.)
      • 2010
      • Chapter

      Leadership and History

      By: Walter A. Friedman
      Historians have written a lot about business leaders, especially successful ones. In fact, rags-to-riches stories have come to embody the philosophy of America itself, yet the term "business leadership" was rarely used until the early twentieth century. This chapter... View Details
      Keywords: Entrepreneurship; History; Leadership
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      Friedman, Walter A. "Leadership and History." Chap. 11 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana. Harvard Business Press, 2010.
      • 2009
      • Book

      Reorganize for Resilience: Putting Customers at the Center of Your Organization

      By: Ranjay Gulati
      In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer focused," but they don't deliver solutions to customers' thorniest problems. Why?... View Details
      Keywords: Competency and Skills; Customer Focus and Relationships; Profit; Organizational Culture; Organizational Structure; Cooperation
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      Gulati, Ranjay. Reorganize for Resilience: Putting Customers at the Center of Your Organization. Harvard Business Press, 2009.
      • Article

      Uncovering Mechanisms of Theory Development in an Academic Field: Lessons from Leadership Research

      By: Mary Ann Glynn and Ryan Raffaelli
      A long-standing debate in organization studies has centered on the tension between paradigmatic consensus and theoretical pluralism in an academic field, but little attention has been paid to the underlying processes of field development that account for this. Using a... View Details
      Keywords: Leadership; Theory
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      Glynn, Mary Ann, and Ryan Raffaelli. "Uncovering Mechanisms of Theory Development in an Academic Field: Lessons from Leadership Research." Academy of Management Annals 4 (2010): 359–401.
      • March 2009 (Revised September 2010)
      • Case

      Dartmouth-Hitchcock Medical Center: Spine Care

      By: Robert S. Huckman, Michael E. Porter, Rachel Gordon and Natalie Kindred
      Describes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in... View Details
      Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Service Operations; Integration; Value Creation; Health Industry; United States
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      Huckman, Robert S., Michael E. Porter, Rachel Gordon, and Natalie Kindred. "Dartmouth-Hitchcock Medical Center: Spine Care." Harvard Business School Case 609-016, March 2009. (Revised September 2010.)
      • 2009
      • Article

      Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations

      By: Christopher Marquis and Julie Battilana
      We develop an institutionally oriented theory of how and why local communities continue to matter for organizations in a global age. Since globalization has taken center stage in both practitioner and academic circles, research has shifted away from understanding... View Details
      Keywords: Globalized Firms and Management; Business and Community Relations; Local Range; Civil Society or Community; Power and Influence
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      Marquis, Christopher, and Julie Battilana. "Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations." Research in Organizational Behavior 29 (2009): 283–302.
      • January 2009
      • Journal Article

      The Fiscal Impact of High-skilled Emigration: Flows of Indians to the U.S.

      By: Mihir Desai, D. Kapur, J. McHale and K Rogers
      Easing immigration restrictions for the highly skilled in developed countries portends a future of increased human capital outflows from developing countries. The myriad consequences of these developments for developing countries include the direct loss of the fiscal... View Details
      Keywords: Talent and Talent Management; Diasporas; Developing Countries and Economies; Taxation; Compensation and Benefits; Human Capital; Mathematical Methods; India; United States
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      Desai, Mihir, D. Kapur, J. McHale, and K Rogers. "The Fiscal Impact of High-skilled Emigration: Flows of Indians to the U.S." Journal of Development Economics 88, no. 1 (January 2009).
      • November 2008
      • Case

      Syngenta International AG: Tropical Sugar Beet

      By: Ray A. Goldberg and Alwin R. Kopse
      Syngenta has developed a new sugar beet crop especially useful to tropical climates that enable double cropping to take place and provide both food and energy from the soil. Thus both the governments of Colombia and India are enthused about the new technological... View Details
      Keywords: Food; Government and Politics; Technological Innovation; Performance Improvement; Performance Productivity; Research and Development; Environmental Sustainability; Technology Adoption; India; Colombia
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      Goldberg, Ray A., and Alwin R. Kopse. "Syngenta International AG: Tropical Sugar Beet." Harvard Business School Case 909-404, November 2008.
      • September 2008
      • Case

      Pfizer Inc: Building an Innovation Center

      By: Stefan H. Thomke and Ashok Nimgade
      The case describes Pfizer's efforts to build and run an innovation center in Cambridge, Massachusetts. As the center goes through different periods of leadership and strategic models, its relationship with the corporation and other research sites is explored. The case... View Details
      Keywords: Innovation and Management; Innovation Strategy; Leadership; Organizational Culture; Research and Development; Pharmaceutical Industry; Cambridge
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      Thomke, Stefan H., and Ashok Nimgade. "Pfizer Inc: Building an Innovation Center." Harvard Business School Case 609-037, September 2008.
      • May 2008 (Revised April 2018)
      • Case

      The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care

      By: Michael E. Porter and Sachin H. Jain
      In 2006, University of Texas MD Anderson Cancer Center was an internationally leading institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... View Details
      Keywords: Buildings and Facilities; Health Disorders; Organizational Structure; Medical Specialties; Organizational Change and Adaptation; Value Creation; Service Delivery; Research; Health Care and Treatment; Education Industry; Health Industry; Texas
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      Porter, Michael E., and Sachin H. Jain. "The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care." Harvard Business School Case 708-487, May 2008. (Revised April 2018.)
      • March 2008
      • Case

      Monitor's Opportunities in India (B): Grail Research

      By: Juan Alcacer and Jan W. Rivkin
      Supplements "Monitor's Opportunities in India (A)" [708-482]. View Details
      Keywords: Information Industry; India
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      Alcacer, Juan, and Jan W. Rivkin. "Monitor's Opportunities in India (B): Grail Research." Harvard Business School Case 708-483, March 2008.
      • February 2008
      • Case

      Monitor's Opportunities in India (A)

      By: Juan Alcacer and Jan W. Rivkin
      The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business research--currently conducted by highly paid consultants in developed countries--can be conducted more efficiently and... View Details
      Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Business Strategy; Competitive Strategy; Competitive Advantage; Consulting Industry; India
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      Alcacer, Juan, and Jan W. Rivkin. "Monitor's Opportunities in India (A)." Harvard Business School Case 708-482, February 2008.
      • February 2008 (Revised May 2009)
      • Case

      The Center for Creative Leadership

      By: Srikant M. Datar, David A. Garvin and Carin-Isabel Knoop
      The Center for Creative Leadership (CCL) was founded in 1970 on the notion that leadership was not innate but could be learned. CCL evolved into one of the world's top leadership development organizations, involved in both research and program design and delivery. This... View Details
      Keywords: Competency and Skills; Learning; Training; Leadership Development; Personal Characteristics
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      Datar, Srikant M., David A. Garvin, and Carin-Isabel Knoop. "The Center for Creative Leadership." Harvard Business School Case 308-013, February 2008. (Revised May 2009.)
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