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  • All HBS Web  (2,265)
    • People  (5)
    • News  (480)
    • Research  (1,215)
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    • Multimedia  (15)
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  • November 2023 (Revised April 2024)
  • Case

Paytm: A Payments Journey in India

By: Álvaro Rodríguez Arregui, Amram Migdal and Kanika Jain
Paytm was an Indian financial technology company. Since its launch in 2010, it had built a dominant payments system in India, comprising mobile wallets, offline payments via QR codes, and a payments bank that offered no-frills banking. However, in 2016, the Indian... View Details
Keywords: Entrepreneurship; Situation or Environment; Business Ventures; Business Model; Banks and Banking; Business Strategy; Competition; Financial Services Industry; Banking Industry; Technology Industry; Asia; South Asia; India
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Rodríguez Arregui, Álvaro, Amram Migdal, and Kanika Jain. "Paytm: A Payments Journey in India." Harvard Business School Case 824-039, November 2023. (Revised April 2024.)
  • 24 Oct 2012
  • Working Paper Summaries

Diasporas and Outsourcing: Evidence from oDesk and India

Keywords: Re: William R. Kerr; Manufacturing
  • Article

Deregulation, Misallocation, and Size: Evidence from India

By: Laura Alfaro and Anusha Chari
This paper examines the impact of the deregulation of compulsory industrial licensing in India on firm size dynamics and reallocation of resources within industries. Following deregulation, resource misallocation declines, and the left-hand tail of the firm size... View Details
Keywords: Business Ventures; Size; Emerging Markets; Supply and Industry; Manufacturing Industry; India
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Alfaro, Laura, and Anusha Chari. "Deregulation, Misallocation, and Size: Evidence from India." Journal of Law & Economics 57, no. 4 (November 2014): 897–936. (Revised February 2014.)
  • October 2023 (Revised February 2024)
  • Case

Bizongo and e-B2B in India

By: Álvaro Rodríguez Arregui and Radhika Kak
Bizongo, an Indian e-B2B platform was co-founded by three college graduates in 2015 with the goal of creating the "Alibaba of India" when the B2B e-commerce landscape was practically non-existent. The founders saw a significant opportunity in connecting mid-sized... View Details
Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Digital Platforms; E-commerce; Business Strategy; India
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Rodríguez Arregui, Álvaro, and Radhika Kak. "Bizongo and e-B2B in India." Harvard Business School Case 824-100, October 2023. (Revised February 2024.)
  • October 2011 (Revised December 2012)
  • Case

eHealthpoint: Healthcare for Rural India

By: Richard G. Hamermesh, Mona Sinha and Elizabeth Vrolyk
Healthpoint Services sought to address rural India's shortage of quality and affordable healthcare with a multi-service platform that comprised telemedical health clinics called eHealthpoints, clean drinking water, a diagnostic lab, and a pharmacy. Could they convince... View Details
Keywords: Health Care and Treatment; Health Industry; India
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Hamermesh, Richard G., Mona Sinha, and Elizabeth Vrolyk. "eHealthpoint: Healthcare for Rural India." Harvard Business School Case 812-020, October 2011. (Revised December 2012.)
  • June 2003 (Revised July 2003)
  • Teaching Note

India on the Move (TN)

By: Richard H.K. Vietor
Teaching Note for (9-703-050). View Details
Keywords: Financial Crisis; Adoption; Foreign Direct Investment; Macroeconomics; Trade; Governance Controls; Competition; Inflation and Deflation; Entrepreneurship; India; Pakistan
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Vietor, Richard H.K. "India on the Move (TN)." Harvard Business School Teaching Note 703-054, June 2003. (Revised July 2003.)
  • December 1995
  • Case

AT&T USADirect In-Language Service: India

By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India
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Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
  • September 1995
  • Case

Apollo Hospitals of India (B)

The Indian Hospitals Corp. (IHC), a branch of Apollo Hospitals Group, is considering building a hospital and primary-care medical center in Colombo, the capital of Sri-Lanka, a small island off the southern coast of India. This case describes economic, social, and... View Details
Keywords: Expansion; Health Care and Treatment; Health Industry; India
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Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (B)." Harvard Business School Case 396-028, September 1995.
  • January 2013
  • Article

Barriers to Household Risk Management: Evidence from India

By: Shawn A. Cole, Xavier Gine, Jeremy Tobacman, Petia Topalova, Robert M. Townsend and James Vickery
Why do many households remain exposed to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall insurance... View Details
Keywords: Risk Management; Household; India
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Cole, Shawn A., Xavier Gine, Jeremy Tobacman, Petia Topalova, Robert M. Townsend, and James Vickery. "Barriers to Household Risk Management: Evidence from India." American Economic Journal: Applied Economics 5, no. 1 (January 2013): 104–135.
  • February 2016 (Revised June 2016)
  • Supplement

The Maggi Noodle Safety Crisis in India (B)

By: Karthik Ramanna and Radhika Kak
The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details
Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi
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Ramanna, Karthik, and Radhika Kak. "The Maggi Noodle Safety Crisis in India (B)." Harvard Business School Supplement 116-014, February 2016. (Revised June 2016.)
  • 02 Jul 2013
  • Working Paper Summaries

Religion, Politician Identity, and Development Outcomes: Evidence from India

Keywords: by Sonia Bhalotra, Guilhem Cassan, Irma Clots-Figueras & Lakshmi Iyer
  • February 2016 (Revised December 2016)
  • Case

IMAX: Scaling Personalized Learning in India

By: John Jong-Hyun Kim, Michael Chu and Rachna Tahilyani
IMAX is a provider of comprehensive testing and personalized content across mid-range and low-cost private K-10 schools in India. It aims to improve learning outcomes by providing schools with an integrated product suite including textbooks, workbooks, assessments,... View Details
Keywords: Curriculum and Courses; Learning; Acquisition; Business Strategy; Growth and Development Strategy; Education Industry; India
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Kim, John Jong-Hyun, Michael Chu, and Rachna Tahilyani. "IMAX: Scaling Personalized Learning in India." Harvard Business School Case 316-108, February 2016. (Revised December 2016.)
  • June 2012 (Revised July 2012)
  • Case

Business-driven Research at IBM Research India

By: Willy Shih, Margaret Pierson, Pankaj Agarwal, Diego Medicina and Juan Prajogo
What is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from... View Details
Keywords: R&D; Computer Services Industries; IT R&D; Internet; Web-enabled Application; Technological Planning; Emerging Technologies; Information Technology; Internet and the Web; Research and Development; Projects; Practice; India
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Shih, Willy, Margaret Pierson, Pankaj Agarwal, Diego Medicina, and Juan Prajogo. "Business-driven Research at IBM Research India ." Harvard Business School Case 612-076, June 2012. (Revised July 2012.)
  • 2020
  • Chapter

Reflections on Comparing China and India

By: Tarun Khanna
In this essay, the introductory chapter to an edited volume (Bajpai, Ho and Miller (edited), Routledge Handbook of China-India Relations, 2020), I reflect on two decades of my comparative scholarship on the trajectories of modern China and India, with a lens... View Details
Keywords: Country Analysis; Comparative Analysis; International Relations; Entrepreneurship; China; India
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Khanna, Tarun. "Reflections on Comparing China and India." Chap. 1 in Routledge Handbook of China–India Relations, edited by Kanti Bajpai, Selina Ho, and Manjari Chatterjee Miller, 18–32. New York: Routledge, 2020.
  • October 2001 (Revised August 2002)
  • Case

Silvio Napoli at Schindler India (C)

By: Michael Y. Yoshino and Perry Fagan
Supplements the (A) case. View Details
Keywords: India; Switzerland
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Yoshino, Michael Y., and Perry Fagan. "Silvio Napoli at Schindler India (C)." Harvard Business School Case 302-055, October 2001. (Revised August 2002.)
  • August 13, 2022
  • Article

A Historic Opportunity for Universal Health Coverage in India

By: Vikram Patel, Shubhangi Bhadada, Kiran Mazumdar-Shaw, Arnab Mukherji, Tarun Khanna and Gagandeep Kang
The milestone of India's 75th anniversary of independence on Aug 15, 2022, offers an opportunity to reassert the country's commitment to realising universal health coverage (UHC). The first such effort predates independence, with the 1946 Bhore Committee report.... View Details
Keywords: Universal Health Coverage; COVID-19 Pandemic; Health Care and Treatment; Gender; Prejudice and Bias; Health Industry; India
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Patel, Vikram, Shubhangi Bhadada, Kiran Mazumdar-Shaw, Arnab Mukherji, Tarun Khanna, and Gagandeep Kang. "A Historic Opportunity for Universal Health Coverage in India." Lancet 400, no. 10351 (August 13, 2022): 475–477.
  • October 2001 (Revised August 2002)
  • Case

Silvio Napoli at Schindler India (B)

By: Michael Y. Yoshino and Perry Fagan
Supplements the (A) case. View Details
Keywords: India; Switzerland
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Yoshino, Michael Y., and Perry Fagan. "Silvio Napoli at Schindler India (B)." Harvard Business School Case 302-054, October 2001. (Revised August 2002.)
  • December 2013 (Revised March 2014)
  • Teaching Note

India 2014: The Challenges of Governance

By: Lakshmi Iyer
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Iyer, Lakshmi. "India 2014: The Challenges of Governance." Harvard Business School Teaching Note 714-038, December 2013. (Revised March 2014.)
  • February 2023
  • Teaching Note

The Dutch East India Company (VOC)

By: Sophus A. Reinert and Robert Fredona
Teaching Note for HBS Case No.723-002. View Details
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Reinert, Sophus A., and Robert Fredona. "The Dutch East India Company (VOC)." Harvard Business School Teaching Note 723-040, February 2023.
  • March 2017
  • Case

Mindspark: Improving Educational Outcomes in India

By: Shawn Cole and Tony L. He
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Cole, Shawn, and Tony L. He. "Mindspark: Improving Educational Outcomes in India." Harvard Business School Case 217-060, March 2017.
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