Publications

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01 Jun 2017
News

Why Finance Needs More Humanity

February 1996
Case

TRW's Information Services Division: Strategic Human Resource Management

By: Michael Beer and Gregory C. Rogers

Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,... View Details

Keywords: Human Resources; Change Management; Organizational Change and Adaptation; Managerial Roles; Strategy; Problems and Challenges

November 2006 (Revised January 2007)
Case

Habitat for Humanity International in South Africa

By: Nicolas P. Retsinas, Arthur I Segel and Nelson Hioe

In March 2006, Larry English, Director of Program Design and Innovation for Habitat for Humanity International Africa and the Middle East, was reflecting on a large development project in Durbin that had stalled. Notwithstanding global attention led by former President... View Details

Keywords: Partners and Partnerships; Investment; Innovation Strategy; Emerging Markets; Social Entrepreneurship; Poverty; Property; Projects; South Africa; Middle East

04 May 2021
News

Best Buy: How Human Connection Saved a Failing Retailer

26 Apr 2008
HBS Conference

Business and Human Rights Conference

Advertising's New Medium: Human Experience

Standard ad messaging and conventional creative executions and placements are rapidly becoming outmoded. To win consumers' attention and trust, marketers must think less about what advertising says to its targets and more about what it does for them. Rather than... View Details

April 1985
Article

Managing the Human Side of Change

By: R. M. Kanter

Keywords: Management; Change

June 1991 (Revised March 1995)
Case

Becton Dickinson (D): Strategic Human Resource Management Profiling

By: Michael Beer

Describes a strategic human resource management process applied at the business unit and corporate level. The purpose of the process is to provide a means for aligning human resource management policies and practices with strategy and to hold managers accountable for... View Details

Keywords: Change Management; Human Resources; Business or Company Management; Strategic Planning; Corporate Strategy; Health Industry

21 Jul 2009
Research Event

Business Summit: Managing Human Capital—Global Trends and Challenges

President, CatalystJack Shonkoff, Julius B. Richmond FAMRI Professor of Child Health and Development Director Center on the Developing Child, Harvard UniversityJide Zeitlin, President, The Keffi Group According to the panelists, globalization takes place through a... View Details

Keywords: Re: David A. Thomas

Trading on Talent: Human Capital and Firm Performance

How does a firm's human capital impact financial performance? By directly observing the employment and education trajectories of a significant proportion of U.S. public company employees from 1990 to the present, we explore the relationship between performance and two... View Details

August 2009 (Revised February 2011)
Background Note

Managing Individual Human Capital: Research Resources

By: Boris Groysberg and Emilie Codega

This technical note provides a list of library resources for researching executives and a bibliography of books on managing one's own career. View Details

Keywords: Human Resources; Human Capital; Leadership; Managerial Roles; Personal Development and Career; Research

2004
Chapter

Rooting Marketing Strategy in Human Universals

By: Luc Wathieu, Yu Ivory Liu and Gerald Zaltman

Keywords: Marketing Strategy; Human Needs

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August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan

October 2005 (Revised October 2006)
Supplement

Infosys (B): Strategic Human Resource Management

By: Thomas J. DeLong and Jaya Tandon

Keywords: Human Resources; Information Technology Industry

01 Dec 2017
News

Ask the Expert: Human Intelligence

illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common... View Details

Keywords: April White

2022
Article

Towards Robust Off-Policy Evaluation via Human Inputs

By: Harvineet Singh, Shalmali Joshi, Finale Doshi-Velez and Himabindu Lakkaraju

Off-policy Evaluation (OPE) methods are crucial tools for evaluating policies in high-stakes domains such as healthcare, where direct deployment is often infeasible, unethical, or expensive. When deployment environments are expected to undergo changes (that is, dataset... View Details

Keywords: Analytics and Data Science; Research

October 2007 (Revised December 2008)
Case

The Royal Bank of Scotland Group: The Human Capital Strategy

By: Boris Groysberg and Eliot Sherman

Describes the development and implementation of one of the world's most advanced human resource management support systems. The Royal Bank of Scotland Group is a global banking leader that began implementing a strategy for measuring the impact of human capital on... View Details

Keywords: Financial Management; Human Resources; Human Capital; Management Systems; Measurement and Metrics; Performance Effectiveness; Strategy; Information Technology; Banking Industry