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    Robert S. Huckman

    Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Unit Head for View Details

    Keywords: biotechnology; health care; manufacturing; pharmaceuticals
    • 15 Jan 2018
    • Research & Ideas

    A Better Business Model for Fighting Cancer

    system to speed delivery of targeted therapies to the marketplace. “Early on, people would ask us why the (Harvard) business school, and not the medical school, was the recipient of this gift,” says accelerator co-chair and HBS senior... View Details
    Keywords: by Julia Hanna; Health; Pharmaceutical
    • July–August 2018
    • Article

    Using Time-Driven Activity-Based Costing to Model the Costs of Various Process-Improvement Strategies in Acute Pain Management

    By: Keyuri Popat, Kelly Ann Gracia, Alexis B. Guzman and Thomas W. Feeley
    Pain control for patients undergoing thoracic surgery is essential for their comfort and for improving their ability to function after surgery, but it can significantly increase costs. Here, we demonstrate how time-driven activity-based costing (TDABC) can be used to... View Details
    Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost Management; Performance Improvement
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    • September 2020
    • Case

    Enabling Teamwork at the Cleveland Clinic

    By: Amy C. Edmondson and Michaela J. Kerrissey
    This case examines efforts to foster teamwork within and across work units in the Cleveland Clinic, a large, distributed healthcare delivery organization. With a long history of valuing teamwork since its founding in 1921, the Clinic had taken dramatic steps to further... View Details
    Keywords: Teamwork; Teaming; Health Care; Health Care and Treatment; Groups and Teams; Health Industry; United States
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    • 27 Dec 2014
    • Working Paper Summaries

    How Should We Pay for Health Care?

    Keywords: by Michael E. Porter & Robert S. Kaplan; Health
    • 13 Dec 2006
    • Research & Ideas

    Improving Public Health for the Poor

    open competition. If it makes economic sense to deliver healthcare to someone who's poor, then people will compete to do that. If it's commercially viable, you actually address what today under the definition of View Details
    Keywords: by Martha Lagace; Health
    • 08 Aug 2017
    • First Look

    First Look at Research and Ideas, August 8, 2017

    subsumed by the other three. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53024 August 2017 Obstetrics & Gynecology Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes By:... View Details
    Keywords: Sean Silverthorne
    • 26 May 2015
    • First Look

    First Look: May 26

    https://cb.hbsp.harvard.edu/cbmp/product/815081-PDF-ENG Harvard Business School Case 814-047 Carolinas HealthCare System: Consumer Analytics In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head... View Details
    Keywords: Sean Silverthorne
    • December 2014 (Revised February 2020)
    • Case

    Compass Group: The Ascension Health Decision

    By: Ryan W. Buell
    In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
    Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Strategy; Customer Focus and Relationships; Service Industry; Health Industry; United States
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    • Article

    Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

    By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal
    Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details
    Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention
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    • 2023
    • Article

    Dynamic HTA for Digital Health Solutions: Opportunities and Challenges for Patient-Centered Evaluation

    By: Jan B. Brönneke, Annika Herr, Simon Reif and Ariel D. Stern
    Germany’s 2019 Digital Healthcare Act (Digitale-Versorgung-Gesetz, or DVG) created a number of opportunities for the digital transformation of the health care delivery system. Key among these was the creation of a reimbursement pathway for patient-centered digital... View Details
    Keywords: Digital Transformation; Applications and Software; Product Development; Insurance; Policy; Health Industry; Germany
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    • 03 Mar 2009
    • First Look

    First Look: March 3, 2009

    control over pricing and associated revenues from the content to the content provider in order to reduce price competition at the platform level. Download the paper: http://www.hbs.edu/research/pdf/08-009.pdf Applying the Care Delivery... View Details
    Keywords: Martha Lagace
    • September 2007
    • Case

    Collaborating to Improve

    By: Richard M.J. Bohmer and Ingrid M. Nembhard
    Madison Memorial Hospital is deciding between a variety of quality improvement strategies. Highlights quality improvement collaborative—organized programs popularized by the Institute for Healthcare Improvement in which teams from multiple institutions work together to... View Details
    Keywords: Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Integration; Health Industry
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    • Web

    Faculty & Advisors | MBA

    Chairman of the Mount Sinai Health System, a non-profit healthcare integrated delivery system in New York City with over $8 billion in annual revenues and he was previously the Chairman of the predecessor... View Details

      Regina E. Herzlinger

      Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

      Keywords: health care; insurance industry; medical devices; retailing; digital health
      • November 2016 (Revised August 2020)
      • Case

      Improving Access at VA

      By: Ryan W. Buell, Robert S. Huckman and Sam Travers
      In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
      Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
      Related
      • March 2018
      • Supplement

      Improving Access at VA

      By: Ryan W. Buell and Robert S. Huckman
      In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
      Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
      Related
      • 14 Jul 2015
      • First Look

      First Look: July 14, 2015

      case: https://cb.hbsp.harvard.edu/cbmp/product/215038-PDF-ENG Harvard Business School Case 615-052 Transforming Care at UnityPoint Health-Fort Dodge This case details the transformation of a health care delivery system, UnityPoint... View Details
      Keywords: Sean Silverthorne
      • March 2018 (Revised February 2020)
      • Teaching Note

      Improving Access at VA

      By: Ryan W. Buell and Robert S. Huckman
      In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
      Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
      Related
      • March 2016
      • Supplement

      Compass Group: The Ascension Health Decision

      By: Ryan W. Buell
      In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
      Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Customer Focus and Relationships; Service Industry; Health Industry; United States
      Related