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  • All HBS Web  (819)
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    • News  (102)
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Show Results For

  • All HBS Web  (819)
    • People  (1)
    • News  (102)
    • Research  (549)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (318)
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  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

volumes and the customer experience and net promoter score (NPS) that’s most contingent on happy outcomes for well-handled, urgent calls. For me, this is choice three, going wider into financial services, travel, and View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 14 May 2014
  • News

(Re)moving the Needle

outcome for the child. "SynapDx is doing very well and completing a large clinical study thanks to a $15 million investment from Google Ventures," says Anquetil, who retains an ownership stake in the company but is no longer involved in... View Details
Keywords: Robert S. Benchley; medical technology; Scientific Research and Development Services
  • 12 Apr 2023
  • News

Step Change

across the e-commerce, health care, transportation, edtech, and fintech sectors. Ayman Ismail, assistant professor of entrepreneurship and founding director of the American University in Cairo's (AUC) Venture Lab, pegs the earliest... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 25 Feb 2020
  • News

Profits and Purpose

through teaching the course that I’ve come to believe that corporations have to think beyond their own boundaries to a broader concern with the health of the institutions on which we all rely. In the second year I taught the course with... View Details
Keywords: Jen McFarland Flint
  • 01 Mar 2012
  • News

Putting Ghosts to Rest

While perhaps stating the obvious, when you work in socially troubled areas, there is a high risk of failure. Alternatives to achieve the implicit outcome (in this case, reconciliation), as opposed to just the explicit View Details
Keywords: Chris Maloney; Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance
  • 01 Jun 1997
  • News

Blockbuster Deals

industries - aerospace, banking, communications, entertainment, manufacturing, railroads, retailing, and health care - opting to join forces with their former competitors? Is this a repeat of the Eighties or something altogether... View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 01 Jun 2020
  • News

Post-Office

to replicate office culture in the digital world, and the movement’s wider implications for how and where we organize ourselves. Prashanth, you said in a March announcement about Stack Overflow going all-remote that the most important factor was the View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • 12 Nov 2019
  • News

Seismic Shift

roundtables, workshops, awards, and fireside chats. Culture Shift aims to solve relevant problems in diversity, like how tech can improve health outcomes or financial disparities with the input of diverse... View Details
Keywords: Maureen Harmon
  • 01 Mar 2009
  • News

Damon Silvers

reinvesting in the underpinnings of our economy and laying the groundwork for long-term prosperity. That means investing in infrastructure, clean energy, and education. We need to address the health-care crisis and end the shame of tens of millions of Americans without... View Details
Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation
  • 15 Jun 2021
  • News

June 2021 Books and Podcasts

addressing these and similar questions, the book also examines the role that multinational corporations play in the outcomes that policymakers care about most: economic growth, jobs, inequality, and tax fairness. The Power of Trust: How... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Dec 2010
  • News

How to Survive Past Start-up

others, I found that the founders with the most enviable outcomes had usually followed basic principles of entrepreneurship. Most encouraging, I discovered, is that those principles can be learned. Howard Stevenson, the Sarofim-Rock Baker... View Details
Keywords: Bill Murphy Jr.; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores
  • 01 Dec 1996
  • News

Starting Up and Starting Over

was tempered by lingering economic fears: one poll indicated that nearly half of all Americans expected that within a decade, another depression would devastate the country. With the health of the peacetime economy now the nation's top... View Details
  • 27 Oct 2017
  • News

The Best Business Advice I’ve Ever Received

sometimes, maybe the outcome is no action. But that's fine. You learned it. And then you never know when the external environment changes. There will be something actionable. Sarah Wright, 1997. All leadership is very close in nature to... View Details
  • 18 Aug 2021
  • News

Alumni on the Black Lives Matter Movement

organization dedicated to improving educational access, quality, and outcomes for children from underprivileged backgrounds. In response to the Black Lives Matter movement, the foundation launched a crowdfunding campaign that has raised... View Details
  • 01 Dec 2010
  • News

This Is What I Do

“With the MJFF sharing some of the initial risk in funding projects,” Hood explains, “the hope was that if positive outcomes emerged, industry would get involved where it might not have before and would take it the rest of the way. So... View Details
Keywords: Garry Emmons; time travel; Health, Social Assistance; Accommodation; Hospitality; News, Library, Internet, and Other Services; Information; Apparel Manufacturing; Manufacturing
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

of the inner city (lack of health care and substandard housing, for example) are important, they do not get at all the root causes. "To build healthy and sustainable inner-city communities, it is necessary to create healthy economies in... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 01 Sep 2020
  • News

We Rise

Ventures True Wealth Ventures also focuses specifically on the sustainable consumer and consumer health sectors, areas in which, Rupp estimates, women make 80 to 85 percent of the purchasing decisions. Considering all those factors, she... View Details
Keywords: April White; Finance
  • 08 Sep 2016
  • News

How We Make It Work

The choice is that we live in the Marina in San Francisco and we have health insurance and I work for Goldman Sachs—and people would give their left arm in this economy to have this job.” And she said, “Oh, just leave that job.” You could... View Details
  • 06 Dec 2018
  • News

Source Code

Hawkins’s theories about brain function. (“We don’t do discovery by wet lab,” Hawkins clarifies. “We’re theorists.”) One of the first theories to become a business foundation was Hawkins’s finding that the brain’s neurons use their synapses to make predictions—about... View Details
Keywords: Dan Morrell; illustrations by Daniel Hertzberg
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