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  • All HBS Web  (862)
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  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

watch the DVDs that they had ordered. As long as the DVDs sat unwatched at customers' homes, Netflix did not have to pay return postage-or send out the next batch of movies that the customer had already paid the monthly fee to get. “As Blockbuster learned the View Details
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
  • 24 Sep 2013
  • First Look

First Look: September 24

Monetary Economics Cyclicality of Credit Supply: Firm-Level Evidence By: Ivashina, Victoria, and Bo Becker Abstract—Theory predicts that there is a close link between bank credit supply and the evolution of the business cycle. Yet fluctuations in bank-loan supply have... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

workforce are expressed," she says. “The most counterproductive thing a manager can do is to come down hard in a punitive manner on a well-intentioned failure.” "There's a growing recognition across all sectors about the importance of... View Details
Keywords: by Maggie Starvish
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

each with a remarkable track record of innovations that built on past capabilities. The same assets, processes, and capabilities that make established firms complex and hard to manage also make them incredibly View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Practice at HBS who authored the case study with HBS researcher Shweta Bagai. Businesses need to “understand how it is that they’re doing what they’re doing so that they can incorporate the power of algorithmic technologies into their... View Details
Keywords: by Rachel Layne; Technology
  • 08 Apr 2014
  • First Look

First Look: April 8

nuclear agency, recently asserted, "The iceberg of sanctions is melting while our centrifuges are still working." To mitigate the risk of such "deal drift," the United States and its allies should set a realistic, hard... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

What is the Stockdale Paradox? Stockdale was a prisoner of war in Vietnam for seven-and-a-half years. Before meeting with the legendary soldier and statesman, Collins read Stockdale’s memoir and found its grim details hard to bear,... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

to live with the risk profile necessary for breakthrough ideas (as opposed to incremental choices) they must model what it means to act with courage and conviction: identifying as many risks as they can and working with their colleagues to mitigate them, while also... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

coauthor of the new book Build the Life You Want: The Art and Science of Getting Happier, for an intimate, powerful conversation that touches on: the mistake people make in thinking that money, power, and fame will bring them happiness;... View Details
Keywords: by HBS Staff
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details
Keywords: by Richard S. Tedlow; Retail
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

private, conversation with each other about what’s really going on—professionally and personally. This is a routine opportunity for you, as a manager, to assess the parts (your employees) that lead to the productive whole (your team)—which we all know is more View Details
Keywords: by Julia B. Austin
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

natural gas market. Diversification into water utilities and broadband soon followed, as did expansion to other countries that promised to deregulate and privatize energy production and distribution. Unfortunately, applying the company's middleman skills to other... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 10 Nov 2015
  • First Look

November 10, 2015

of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too hard to fit in, and rely too much on experts. Each of these biases raises challenges, but each can... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

expenditures); nor had the company announced its exit to the outside world. Because divisional and operating managers—as well as customers and capital markets—have such a powerful impact on the realized strategy of the firm, senior... View Details
Keywords: Martha Lagace
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

lean—conditions that make it hard for leaders and their employees to take the risks required for innovation. Unfortunately, according to our survey, only 5 percent of executives consider the employee experience one of their top two... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

respondents, (2) it works, and (3) there are a number of reasons why others don't or can't practice it. Timothy Lynn Burchfield provided an eloquent endorsement of the concept this way: "Those who serve (vs. power or buy) their way... View Details
Keywords: by Jim Heskett
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

From Coercion to Excitement Authors:Peter Tufano and Daniel Schneider Abstract We review a wide variety of programs that support savings by families, in particular by low- and moderate-income families. These programs range from ones that literally compel families to... View Details
Keywords: Martha Lagace
  • 29 Oct 2013
  • Research & Ideas

Do Employees Work Harder for Higher Pay?

more or less appreciated and reciprocated." Malhotra also believes that companies need to consider what other factors motivate employees. "There is a lot of work that shows non-monetary incentives (e.g., recognition, respect, autonomy, etc.) can be View Details
Keywords: by Chuck Leddy & Harvard Gazette
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

team (had been given) sufficient power and resources to do their work.” “Former Employee” maintains that “Wells Fargo has no HR presence at the local level, which means there is no buffer between rogue managers and conscientious... View Details
Keywords: by James Heskett; Banking
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