Group Perception - Publications - Faculty & Research

09 Nov 2023
HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

It’s associated with weakness. “Just pull [yourself up by] your bootstraps. This isn’t what your grandparents did.” Self-fault. “You’re doing something wrong. You’re not dealing with this the way you should.” The group may see it as their... View Details

Keywords: by Kara Baskin; Health

11 Sep 2017
Research & Ideas

Why Employers Favor Men

It’s not news that women are much less likely to get hired for jobs than men, even when the candidates have the exact same qualifications. Now, new research sheds light on why this happens. Employers favor men not because they are prejudiced against women, but because... View Details

Keywords: by Dina Gerdeman

26 Jul 2016
First Look

July 26, 2016

Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing distress at work can have negative consequences... View Details

Keywords: Sean Silverthorne

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

attitudes toward a hypothetical e-commerce company and its commitment to DEI depending on what they learned about disclosure rules and the company’s method of sharing the information. They organized the test into five groups based on... View Details

Keywords: by Shalene Gupta

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

of seemingly minor choices about how the teams were structured that had an enormous impact on people's perceptions of their roles, status, and relationships with other climbers. Ultimately, these perceptions... View Details

Keywords: by Michael A. Roberto

November 30, 2020
Editorial

Don't Focus on the Most Expressive Face in the Audience

By: Amit Goldenberg and Erika Weisz

Research has shown that when speaking in front of a group, people’s attention tends to gets stuck on the most emotional faces, causing them to overestimate the group’s average emotional state. In this piece, the authors share two additional findings: First, the larger... View Details

Keywords: Bias; Emotions; Perception

Citation

Read Now

17 Jan 2024
HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

psychological pricing to your advantage is key during times like these,” Ofek says. “When you raise prices, demand often falls—and sometimes consumer perceptions cause the fall to be so big that you're better off absorbing at least some... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Retail

11 Aug 2022
Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

suggests that those messages may have an unintended consequence, making people believe that someone who isn’t succeeding isn’t bothering to try. And those perceptions can perpetuate inequality in society. "How do all of these lessons... View Details

Keywords: by Michael Blanding; Education

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

chance to speak, remember what you had said the next time you see them, and be focused on things other than the conversation at hand.’” Responses revealed a significant, negative relationship between an individual’s self-reported extroversion and View Details

Keywords: by Pamela Reynolds

May 2024
Article

Threat Perceptions, Loyalties and Attitudes Towards Peace: The Effects of Civilian Victimization among Syrian Refugees in Turkey

By: Kristin Fabbe, Chad Hazlett and Tolga Sinmazdemir

For refugees who have fled civil conflict, do experiences of victimization by one armed group push them to support the opposing armed groups? Or, does victimization cause refugees to revoke their support for all armed groups, whatever side they are on, and call instead... View Details

Keywords: Refugees; War; Attitudes; Perception

Citation

Read Now

Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

reached the American public.” 6 Early on, U.S. Steel began to employ a variety of PR strategies intended to create a positive image of the industry. These efforts served to address negative public perceptions concerning harsh working... View Details

Teaching

Overview

Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details

11 Oct 2016
First Look

October 11, 2016

Serafeim Abstract—We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that this measure of purpose is not... View Details

Keywords: Sean Silverthorne

04 Jan 2017
What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

Hare echoed Wittenberg's opinion: “(Bureaucracies) are far too often, about themselves and expanding the power and influence of the people who head them.” Tom commented, “Most governmental bureaucracy is the result of crossed purposes: multiple View Details

Keywords: by James L. Heskett

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

about gender and race or perceptions about age and class. Indeed, vast research shows that certain groups, such as women and African Americans, have a tougher time getting ahead. Yet Huang argues that we can’t let other people’s... View Details

Keywords: by Dina Gerdeman

07 Feb 2017
Research & Ideas

The Right Way to Cry in Front of Your Boss

frustration or sadness. Wolf differentiates those expressions from anger directed at others. In the paper Managing Perceptions of Distress at Work: Reframing Emotion as Passion, published in the November 2016 issue of Organizational... View Details

Keywords: by Roberta Holland

Web

Faculty & Research - Leadership

Since taking over as CEO of industrial packaging giant Greif, Ole Rosgaard has focused on growing the company and improving the perception of its value by the capital markets. He and his senior leadership team have made inroads to this... View Details

05 May 2011
Research & Ideas

How ‘Political Voice’ Empowers the Powerless

disadvantaged or minority groups in India whose members are elected to local governments have not only more of a "political voice" but also more access to and better results from the justice system. In the working paper The... View Details

Keywords: by Maggie Starvish

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

advocate for what they want, often under scrutiny from their peers. You also have citizen groups piping up, cautioning, "Hey, let's be careful about that." Eventually, the government steps in, saying, "We'll chat with big tech to make... View Details

Keywords: by Rachel Layne; Technology; Information Technology

31 Jan 2012
First Look

First Look: Jan. 31

negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction... View Details

Keywords: Sean Silverthorne & Carmen Nobel

Publications