Gap - Publications - Faculty & Research

November 2017
Teaching Note

Predicting Consumer Tastes with Big Data at Gap

CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a collective creative ecosystem fueled by the input of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big... View Details

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Forthcoming
Article

Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap

By: Rebecca Karp and Siobhan O'Mahony

Entrepreneurs often skillfully leverage symbolic actions to manage impressions and gain acceptance for their innovations. Impression management can generate interest, but also heighten expectations beyond an innovation’s capabilities, creating a gap between... View Details

Keywords: Digital Innovation; Integration Strategy; Impression Management; Innovation Strategy; Entrepreneurship; Health Industry; Technology Industry

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2022
Working Paper

The Gender Minority Gaps in Confidence and Self-Evaluations

By: Billur Aksoy, Christine L. Exley and Judd B. Kessler

An increasing share of the population identifies as something other than male or female. Yet, we know very little about the economic preferences and beliefs of gender minorities. In this paper, we document a “gender minority gap” in confidence and in self-evaluations.... View Details

Keywords: Self-evaluation; Confidence; Gender; Identity; Perception; Income

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05 Mar 2015
News

How corporate America can close the skills gap

March 2020
Case

Gap Inc. and the Spinoff of Old Navy

By: Kristin Mugford and Kevin Chu

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Educators

December 2007
Article

Psychology and Experimental Economics: A Gap in Abstraction

By: Dan Ariely and Michael I. Norton

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Article

Directors from Academia Can Fill Gaps in Talent

By: Gail J. McGovern and John A. Quelch

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20 Mar 2012
News

Romney's Medicare plan could create gap for seniors

08 Jan 2021
News

How Iceland Is Closing the Gender Wage Gap

September 2001 (Revised October 2002)
Case

Virgin Group, The: Filling in the Value Gap

By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim

Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details

Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit

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30 Mar 2016
News

Simple policy changes could help close pay gap

25 Jan 2021
News

Bridging the Gap Between Me & My Team

17 Oct 2022
News

How Companies Can Tackle The Gender Burnout Gap

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as "digital distruption" and on the other by a widening gap between... View Details

05 Aug 2021
Blog Post

Closing the Education Gap with Kei Takatsuka (MBA 2022)

available to students living in larger cities and began to consider how to close the education gap not just in Japan, but around the world. This question eventually led Takatsuka to Harvard Business School, Nairobi, Kenya, and then back... View Details

Keywords: Venture Capital; Technology; Entrepreneurship

2016
Working Paper

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

By: Mihnea Moldoveanu and Das Narayandas

Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the... View Details

Keywords: Information Technology; Executive Education; Disruption; Management Skills

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25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

The mission: To sell more laptops. The market: Rural China. The challenge: The business partner wants to know what laptop features would be appealing to customers in rural China. Landing in Shanghai with eight days to find out, a team of six Harvard MBAs did the most... View Details

Keywords: by Michael Blanding; Education