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- All HBS Web (430)
- Faculty Publications (59)
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- 22 Mar 2016
- First Look
March 22, 2016
forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of... View Details
Keywords: Sean Silverthorne
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
contrast, equally powerful research suggests that clustering can undermine performance by fostering an unproductive imbalance between exploration and exploitation, even for simple tasks." Thus,... View Details
- 11 Oct 2016
- First Look
October 11, 2016
to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and because context is crucial,... View Details
Keywords: Sean Silverthorne
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
for people who apply their creative sparks to the insights they gain from data, artificial intelligence, and feedback from colleagues. Learning and performance are twinned, not split as is often the case at companies that have yet to... View Details
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
led a renewal of the company by discarding performance metrics that discouraged risk-taking, aligning employees behind a mission to empower customers, and proclaiming that the “C” in his title stood for culture. The book, forthcoming in... View Details
Keywords: by Avery Forman
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
actions on performance. However, standard regression models estimate only the average effects of these actions across firms. Our paper discusses how random coefficient models (RCMs) may generate new insights about firm heterogeneity and its effects on View Details
Keywords: Dina Gerdeman
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
point, I'll contrast Merck's $20 billion decision to pull Vioxx from the market with Pfizer's decision to continue marketing Celebrex. 3. What Critical Performance Variables Are You Tracking? Once you're confident that the foundation of... View Details
Keywords: by Robert Simons
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
to test critical assumptions vigorously to root out overly optimistic projections. Fostering constructive dissent poses another challenge for managers. As we see in the Everest case, insufficient debate among team members can diminish the... View Details
Keywords: by Michael A. Roberto
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
culture, won’t even scratch the surface of the performance problem.” As Jerry put it, “My experience with fear based management was that employees were reluctant to innovate because there was a risk that if anything went awry they would... View Details
Keywords: by James Heskett
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
structure the background against which business operates. The aim is to develop a plausible framework for managerial decision-making that respects the fact of value pluralism in a global economy and that fosters meaningful criticism of... View Details
Keywords: Sean Silverthorne
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
notes at the same time. Further, by rotating the role across your team, you foster engagement and get fresh perspectives on the meetings each time. Notes should be distributed no later than 24 hours after the meeting while things are... View Details
Keywords: by Julia Austin
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
company's level of productivity (number of barrels), efficiency (cost per barrel), and reliability (production "up" time) came to exceed the industry's previous benchmark. Two of the company's newer platforms had been designed from the start to reflect the... View Details
- 29 Mar 2016
- First Look
March 29, 2016
(a) fosters a longer-term perspective and (b) widens the firm’s scope; and ecosystem creation. While much of the dynamic capabilities literature has focused on testing causal relationships between key View Details
Keywords: Sean Silverthorne
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
award was out of their reach, their punctual behavior slipped back downhill. Larkin says this runs counter to what some people believe—that such an award program might instill a long-term pattern of on-time performance in workers. The... View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
reportedly linked to job-related misery. In a landmark ruling in 2019—the first of its kind—a French court found that a number of executives at France Télécom had fostered an environment of institutional harassment in the ruthless means... View Details
Keywords: by Michael Blanding
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
While gains were focused at the executive and investor levels, these cuts fostered a transactional relationship between businesses and their workers. So, it should be a shock to no one that in recent years, the power dynamic has switched... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 29 Sep 2022
- Op-Ed
Inclusive Leadership Advice: Get Comfortable With the Uncomfortable
Gibson. To help us, we brought on stage a group of performers from Second City, the Chicago-based company that established the first ongoing improvisational theater troupe. Second City is the place where Tina Fey, Bill Murray, and many... View Details
Keywords: by Francesca Gino
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
aligned with its strategic performance goals and its human and customer-centric values. Because managers at all levels are held accountable for implementing and maintaining this governance and learning system, it becomes embedded in the... View Details
Keywords: by Michael Beer