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Show Results For
- All HBS Web
(1,214)
- People (8)
- News (363)
- Research (534)
- Events (5)
- Multimedia (8)
- Faculty Publications (141)
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- April 2024
- Article
Detecting Routines: Applications to Ridesharing CRM
By: Ryan Dew, Eva Ascarza, Oded Netzer and Nachum Sicherman
Routines shape many aspects of day-to-day consumption. While prior work has established the importance of habits in consumer behavior, little work has been done to understand the implications of routines—which we define as repeated behaviors with recurring, temporal... View Details
Keywords: Ride-sharing; Routine; Machine Learning; Customer Relationship Management; Consumer Behavior; Segmentation
Dew, Ryan, Eva Ascarza, Oded Netzer, and Nachum Sicherman. "Detecting Routines: Applications to Ridesharing CRM." Journal of Marketing Research (JMR) 61, no. 2 (April 2024): 368–392.
- 2017
- Chapter
Institutional Theory and the Natural Environment: Building Research Through Tensions and Paradox
By: P. Devereaux Jennings and Andrew J. Hoffman
The focus of institutional theory is directed towards an understanding of situations where context is strong and binding, yet subtly experienced; where agency is often diffuse, embodied in an arrangement or system of actors rather than in an individual; and where... View Details
Jennings, P. Devereaux, and Andrew J. Hoffman. "Institutional Theory and the Natural Environment: Building Research Through Tensions and Paradox." Chap. 29 in The SAGE Handbook of Organizational Institutionalism. 2nd ed. Edited by Royston Greenwood, Christine Oliver, Thomas B. Lawrence, and Renate E. Meyer, 759–785. Thousand Oaks, CA: SAGE Publications, 2017.
- January 2020 (Revised January 2025)
- Case
Freelancer, Ltd.
By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Platforms; Digital Labor; Labor; Human Resources; Management; Internet and the Web; Growth and Development Strategy; Digital Platforms; Information Industry; Australia; United States; Philippines
Stanton, Christopher, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd." Harvard Business School Case 820-075, January 2020. (Revised January 2025.)
- Research Summary
Governance and Accountability in Social Sector Organizations
This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.
First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details
- 03 Sep 2013
- First Look
First Look: September 3
flexible arrangements. 4. Recruit and promote from diverse pools of candidates. 5. Provide leadership education. 6. Sponsor employee resource groups and mentoring programs. 7. Offer quality role models. 8. Make the chief diversity officer... View Details
Keywords: Sean Silverthorne
- Research Summary
Do Vertical Mergers facilitate Collusion?
Joint work with Volker Nocke, University of Pennsylvania In this paper we investigate the impact of vertical mergers on upstream firms' ability to sustain collusion. We show in a number of models that the net effect of vertical integration is to facilitate... View Details
- 03 Oct 2006
- Working Paper Summaries
Cartels and Competition: Neither Markets nor Hierarchies
Keywords: by Jeffrey Fear
- May–June 2021
- Article
How to Close the Gender Gap
By: Colleen Ammerman and Boris Groysberg
Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details
Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation
Ammerman, Colleen, and Boris Groysberg. "How to Close the Gender Gap." Harvard Business Review 99, no. 3 (May–June 2021): 124–133.
- December 2022
- Supplement
Freelancer, Ltd. Case Supplement
By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500 companies,... View Details
Keywords: Labor Markets; Freelancers; Change Management; Corporate Entrepreneurship; Globalized Firms and Management; Human Capital; Employment; Digital Platforms; Global Range; Adoption; Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Computer Industry; Electronics Industry; Employment Industry; Information Industry; Australia; United States; Philippines
Stanton, Christopher, Karim R. Lakhani, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd. Case Supplement." Harvard Business School Multimedia/Video Supplement 823-707, December 2022. (Click here to access this case.)
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
temptation on work performance. The idea for the study came from a conversation that Piovesan and his research partner Alessandro Bucciol of the University of Verona had with Daniel Houser, head of George Mason's Interdisciplinary Center... View Details
Keywords: by Michael Blanding
- Teaching Interest
Crossover into Business (for Professional Athletes)
By: Anita Elberse
Designed to help professional athletes be better prepared for business activities during and after their active sports careers, this program matches each athlete with a pair of student mentors so athletes can learn business fundamentals in a customized and flexible... View Details
- 14 Aug 2012
- Working Paper Summaries
Rainmakers: Why Bad Weather Means Good Productivity
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
understanding organizational realities. Q: Were they deeply worried? Garvin: Among deans, there was widespread acceptance and recognition of the same set of missed opportunities and unmet needs. Some schools, however, had already launched change programs that... View Details
- 2011
- Working Paper
The Dark Side of Creativity: Original Thinkers Can Be More Dishonest
By: Francesca Gino and Dan Ariely
Creativity is a common aspiration for individuals, organizations, and societies. Here, however, we test whether creativity increases dishonesty. We propose that a creative personality and creativity primes promote individuals' motivation to think outside the box and... View Details
Gino, Francesca, and Dan Ariely. "The Dark Side of Creativity: Original Thinkers Can Be More Dishonest." Harvard Business School Working Paper, No. 11-064, January 2011.
- 10 May 2022
- Research & Ideas
Being Your Own Boss Can Pay Off, but Not Always with Big Pay
to quit their jobs at record rates and try new posts and career paths. But self-employment, an option many workers are reportedly pursuing during the so-called Great Resignation, may not be as lucrative as it once was, according to a recent Harvard Business School... View Details
Keywords: by Jay Fitzgerald
- July 2024
- Case
Freelancer, Ltd.
By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Labor Markets; Internet and the Web; Digital Platforms; Corporate Entrepreneurship; Human Capital; Change Management; Globalized Firms and Management; Employment; Global Range; Employment Industry
Stanton, Christopher, Karim R. Lakhani, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd." Harvard Business School Multimedia/Video Case 823-706, July 2024.
- January 2017
- Article
The Dark Side of Going Abroad: How Broad Foreign Experiences Increase Immoral Behavior
By: Jackson G. Lu, Jordi Quoidbach, F. Gino, Alek Chakroff, William W. Maddux and Adam D. Galinsky
Due to the unprecedented pace of globalization, foreign experiences are increasingly common and valued. Past research has focused on the benefits of foreign experiences, including enhanced creativity and reduced intergroup bias. In contrast, the present work uncovers a... View Details
Lu, Jackson G., Jordi Quoidbach, F. Gino, Alek Chakroff, William W. Maddux, and Adam D. Galinsky. "The Dark Side of Going Abroad: How Broad Foreign Experiences Increase Immoral Behavior." Journal of Personality and Social Psychology 112, no. 1 (January 2017): 1–16.
- 21 Sep 2021
- Office Hours
Readers Ask: How Can I Gain Power and Influence?
top executives and shareholders. That being said, the pandemic may well lead to more changes, because employees are making it clear across industries that they want to have a say on their working conditions, on the View Details
Keywords: by Kristen Senz
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- June 2002 (Revised June 2014)
- Case
The Netherlands: Is the Polder Model Sinking?
By: Huw Pill, Marie-Laure Y Goepfer, Mathijs Robbens and Ingrid Vogel
The Netherlands suffered economic crisis in the late 1970s and early 1980s, despite (or perhaps because of) its access to North Sea gas. In response to mounting inflation and unemployment, a tripartite agreement between employers, unions, and government was reached in... View Details
Pill, Huw, Marie-Laure Y Goepfer, Mathijs Robbens, and Ingrid Vogel. "The Netherlands: Is the Polder Model Sinking?" Harvard Business School Case 702-051, June 2002. (Revised June 2014.)