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- All HBS Web (167)
- Faculty Publications (8)
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- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
prepared to make a snap judgment; collecting and analyzing the data across two firms took nearly a year. But by offering them my initial observations about team behaviors View Details
Keywords: by Sarah Jane Gilbert
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
behavior versus a sporadic one,” Ascarza says. “That could be very valuable for managers, who can then make sure that [firms] engage with customers the right way—to make sure that they actually develop these expectations View Details
- 25 Aug 2009
- First Look
First Look: August 25
Working PapersAnger and Regulation Authors:Rafael Di Tella and Juan DubraNBER Working Paper Series, No. 15201, August 2009 Abstract We propose a model where voters experience an emotional cost when they... View Details
Keywords: Martha Lagace
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
Hildreth had one day in Berkeley. “We went to lunch and started arguing about moral philosophy,” says Hildreth, who had previously worked as a manager at a global accounting firm for eight years. “When you... View Details
Keywords: by Michael Blanding
- 20 Mar 2007
- First Look
First Look: March 20, 2007
model to establish these interrelationships at a firm level. Using publicly available financial data we estimate the six causal effects among sales, inventory, and gross margin. Our results show that sales,... View Details
Keywords: Martha Lagace
- 06 Mar 2007
- First Look
First Look: March 6, 2007
Misconduct: The Effect of Gradual Degradation on the Failure to Notice Others' Unethical Behavior Authors:Francesca Gino and Max H. Bazerman Abstract Four laboratory studies show that people are more likely... View Details
Keywords: Martha Lagace
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
remembered the Emperor. People's lives have been shattered by these huge upheavals in German history, yet they also have moved on. Businesses too have been destroyed and have come back. A good many of the top German View Details
Keywords: by Sean Silverthorne
- 11 Dec 2007
- First Look
First Look: December 11, 2007
this disconnect: The different approaches the disciplines take to translating real-world behavior into the laboratory create a ''gap in abstraction,'' which contributes to crucial differences in philosophy about the roles of deception... View Details
Keywords: Martha Lagace
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
end." Christoph Vaagt had an interesting view: "If the value of a firm being sold depends on the people who work for it A retention bonus is a sure sign of a bad deal." Others questioned the effectiveness of retention... View Details
Keywords: by Jim Heskett
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda Applegate, Janet Kraus, View Details
Keywords: by Carmen Nobel
- 18 Mar 2008
- First Look
First Look: March 18, 2008
professional relationships may "bridge" the asymmetric information. This bridge may be particularly strong if both firms were financed by the same venture capital firm. Third, geographic proximity may also reduce the asymmetric... View Details
Keywords: Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
Journal of Law & Economics Deregulation, Misallocation, and Size: Evidence from India By: Alfaro, Laura, and Anusha Chari Abstract—This paper examines the impact of the deregulation of compulsory... View Details
Keywords: Sean Silverthorne
- 04 Aug 2009
- First Look
First Look: August 4
games with complete information. Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work Authors:Jennifer Kish Gephart, James R. Detert, Linda K. Trevino, and Amy C. Edmondson... View Details
Keywords: Martha Lagace
- 26 Nov 2013
- First Look
First Look: November 26
find that GPs are associated with higher expected acquisition premiums and that this association is at least partly due to the effect of GPs on executive incentives. However, we also find that firms that... View Details
Keywords: Sean Silverthorne
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
payroll monthly gave me a new appreciation for sales and selling,” he says. “As [Samuel] Johnson said, the prospect of hanging in the morning concentrates the mind.” He put much of what he learned in his 2014 book, Aligning Strategy View Details
Keywords: by Michael Blanding
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
Examples include the computer and telecommunication ecosystem, the health care ecosystem, and the global financial ecosystem. In the last ten years, ecosystems have emerged as an important form of economic... View Details
Keywords: by Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
organization, which are increasingly inadequate in modern sectors, where innovation relies on platforms and horizontal ecosystems of firms producing complementary products.... View Details
Keywords: Martha Lagace
- 25 Jul 2006
- First Look
First Look: July 25, 2006
developed countries. Large emerging economies with little inward FDI include India and Turkey, despite the relaxation over the last two decades of the restrictions imposed on foreign firms between 1950 View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
theoretical dichotomy of family and managerial firms is misleading. Instead of interpreting the family firm as a static organization, the focus... View Details