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- All HBS Web (301)
- Faculty Publications (49)
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- All HBS Web (301)
- Faculty Publications (49)
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- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
so that they can lessen the negative public perception and media scrutiny,” Luo says. “We do see an increase in their likelihood of working with female writers after #MeToo, but much less so than female producers.” In fact, among...
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- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
How Do Incumbents Fare in the Face of Increased Service Competition?, Campbell, fellow HBS professor Frances X. Frei and doctoral student Ryan W. Buell explore this dance between service levels, customer loyalty, and competitive strategy....
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by Julia Hanna
- January 2021
- Case
Value-Based Insurance Design at Onex
By: Joshua Schwartzstein, Amitabh Chandra and Amram Migdal
The operating executives of Health and Benefits for Onex Partners, Megan Jackson Frye and Sam Camens, faced a challenge: Healthcare costs for employees of Onex’s portfolio companies were continuing to rise above the consumer price index, reflecting broader trends...
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Keywords:
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Finance;
Behavioral Finance;
Insurance;
Health;
Health Care and Treatment;
Human Resources;
Compensation and Benefits;
Markets;
Demand and Consumers;
Consumer Behavior;
Social Psychology;
Behavior;
Interests;
Motivation and Incentives;
Perception;
Health Industry;
Insurance Industry;
North America;
United States
Schwartzstein, Joshua, Amitabh Chandra, and Amram Migdal. "Value-Based Insurance Design at Onex." Harvard Business School Case 921-023, January 2021.
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
side will refuse to budge, or even worse, exploit the information to their own advantage. Trust is particularly elusive in high-stress, high-stakes conditions, as when you're negotiating with strangers, facing deadlines, coping with...
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by Deepak Malhotra
- 2018
- Working Paper
Class Matters: The Role of Social Class and Organizational Sector in High-Achieving Women's Legitimacy Narratives
By: Judith A. Clair, Rachel D. Arnett, Katherine Chen, Beth K. Humberd and Kathleen L. McGinn
While prior research recognizes that women struggle to maintain legitimacy for their successes and that self-narratives play a key role in building such legitimacy, theory provides limited insight into how women build legitimacy through their self-narratives. Our...
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Keywords:
Personal Development and Career;
Gender;
Success;
Diversity;
Perception;
Situation or Environment
Clair, Judith A., Rachel D. Arnett, Katherine Chen, Beth K. Humberd, and Kathleen L. McGinn. "Class Matters: The Role of Social Class and Organizational Sector in High-Achieving Women's Legitimacy Narratives." Harvard Business School Working Paper, No. 18-014, August 2018. (Revised August 2018 for requested resubmission.)
- 14 Nov 2007
- First Look
First Look: November 14, 2007
sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:...
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Martha Lagace
- 13 Mar 2018
- First Look
March 13, 2018
perceptions that their own advice will not be followed. Advice seekers fail to anticipate this negative relational impact, exposing them to unanticipated adverse consequences of their advice-seeking decisions. These findings challenge...
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Sean Silverthorne
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
believe that surgery is the proper course of action, but her perception is biased: She has an incentive and makes money off the decision to operate. Another surgeon might just as easily come to the conclusion that if it’s not bothering...
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by Dina Gerdeman
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
involving about 5,000 people, the researchers found that listeners tend to perceive speakers who use politically incorrect labels for various groups of people as more authentic. But listeners also saw them as colder. The researchers’ analysis revealed that the reported...
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by Kristen Senz
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
a US naval base in Honolulu’s Pearl Harbor. The devastating strike marked an immediate change in American public perception of the war—the US was under attack. During the seven weeks before December 7, 1941, both white and Black volunteer...
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by Rachel Layne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Working PapersWellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton Abstract Organizations face simultaneous...
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Martha Lagace
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in command. With an angry tweet, a happy...
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- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
doubt when they fail to fully disclose bad news about themselves. While on the face of it, Luca's findings would seem to contradict John's paper, in reality, the two studies complement each other, showing just how subtle can be the way we...
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by Michael Blanding
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
lengths—60, 30, and 10 seconds—and in 10-second silent videos and 10-second audio clips. We find that perceptions of collective properties of groups, including cohesion, affective trust, and cognitive trust partially mediate perceivers’...
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Dina Gerdeman
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
pandemic. An increase in risk perception makes consumers more willing to pay for safety features, which, in turn, provides producers greater incentives to develop and commercialize technologies that address consumers' demands for safety....
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by Hong Luo and Alberto Galasso
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent...
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by Martha Lagace
- 09 Aug 2016
- First Look
August 9, 2016
forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing...
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Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
attractive to businesses, especially to e-commerce firms that thrive on global and scalable business models. Yet, most global e-commerce players, with a few exceptions, have failed to achieve significant success in Asia. This article describes five major challenges...
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Sean Silverthorne
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
a hand in the face of Gadhafi's assault on his own people could be deemed unforgiveable and may be harmful to our legitimacy in the region. Some have voiced concerns that inconsistency—treating some countries and dictators differently...
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- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
has reinforced the perception of critics that markets for the digital currency—used primarily as an investment vehicle as it is not widely accepted as payment for goods and services—are little more than global casinos operating with...
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