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  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

failures, nor does it affect their perception of the person’s status. “Even after revealing their struggles or failures, high achievers still look good,” Brooks says. She cautioned that this effect works only for people who have reached... View Details
Keywords: by Dina Gerdeman
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

behavior. In other words, more extroverted individuals were seen as worse listeners. "Extroverts may need to start thinking about different ways to engage in conversations." In a second study, the researchers investigated whether the same View Details
Keywords: by Pamela Reynolds
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

idea, showing that the less time they gave people to examine a choice, the more likely they were to go for the newer option. “When you are under time pressure, you are even less likely to scrutinize the options, and particularly likely to take the revised label at... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • May 2024
  • Article

Threat Perceptions, Loyalties and Attitudes Towards Peace: The Effects of Civilian Victimization among Syrian Refugees in Turkey

By: Kristin Fabbe, Chad Hazlett and Tolga Sinmazdemir
For refugees who have fled civil conflict, do experiences of victimization by one armed group push them to support the opposing armed groups? Or, does victimization cause refugees to revoke their support for all armed groups, whatever side they are on, and call instead... View Details
Keywords: Refugees; War; Attitudes; Perception
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  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

generative artificial intelligence (AI) explodes, companies face balancing individual privacy, coveted data insights, and the law—all while pursuing competitive advantage. Eva Ascarza, the Jakurski Family Associate Professor at Harvard... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • December 2001
  • Background Note

Reporting on Agribusiness in the 21st Century

By: Ray A. Goldberg and Anne M Fitzgerald
Agriculture is not what it used to be. Neither is coverage of the industry by news organizations. A century ago, about 40% of the U.S. population lived on the farm, and one in three U.S. jobs was tied to agriculture. It made sense for daily newspapers to cover farming... View Details
Keywords: Agribusiness; Newspapers; Media; Perception; Change; Agriculture and Agribusiness Industry; United States
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  • Web

Leadership - Faculty & Research

organizations that can innovate time and again to address the challenges we face as a global community. Article Professionalism, Fiduciary Duty, and Health-Related Business Leadership By: Joshua D. Margolis Expanding fiduciary duty to... View Details
  • 2023
  • Working Paper

Going Beyond the ‘Self’ in Self-Control: Interpersonal Consequences of Commitment Strategy Use

By: Ariella Kristal and Julian Zlatev
Commitment strategies are effective mechanisms individuals can use to overcome self-control problems. Across seven studies (and three supplemental studies), we explore the negative interpersonal consequences of commitment strategy use. In Study 1, using an incentivized... View Details
Keywords: Self-control; Willpower; Commitment Strategies; Goals and Objectives; Behavior; Strategy; Perception
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  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

How Do Incumbents Fare in the Face of Increased Service Competition?, Campbell, fellow HBS professor Frances X. Frei and doctoral student Ryan W. Buell explore this dance between service levels, customer loyalty, and competitive strategy.... View Details
Keywords: by Julia Hanna
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

so that they can lessen the negative public perception and media scrutiny,” Luo says. “We do see an increase in their likelihood of working with female writers after #MeToo, but much less so than female producers.” In fact, among... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • Web

Women’s Leadership Summit - Alumni

institutions, and more. Additional themes included artificial intelligence, DEI initiatives, and career journeys. The diverse audience emphasized the universal nature of the challenges and opportunities facing women in business today,... View Details
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

from the participant, looking at one picture that matched a picture from the participant's stack. The participants were told that the goal of the game was to determine which photo the partner was holding by asking as few yes/no questions as possible—for example, "Is... View Details
Keywords: by Carmen Nobel
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

popular developmental tools, such as 360-degree feedback and networking; reinterpret them through the lens of women's experiences in organizations; and revise them in order to meet the particular challenges women face when transitioning... View Details
Keywords: Sean Silverthorne
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

shows how they addressed the formidable challenge of the internment of their employees in British camps during both WWI and WWII. We find that internment impacted business relationships in India well beyond its endpoint and that the WWI internment shaped the subsequent... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2016
  • Blog Post

What is an IFC?

sector and this was a chance to dive deep into challenges and opportunities facing the governments of Lima and Buenos Aires (with implications for cities across the world as well).  The experience was similar to FIELD 2 in the RC year in... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

[div class=infogram-embed data-id=_/57Y0v9Xi9HTtAOb900lW][/div] Various segments of restaurants experienced the crisis differently. Those previously adept at drive-through and takeout service weathered the storm well while others, reliant on dining-in, View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

Abstract A perennial question facing managers is how much decision latitude to give their employees at work. The current research investigates how decision latitude affects employees' perceptions of... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2023
  • News

Highlights from the Fall 2023 Alumni Board Meeting

On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

side will refuse to budge, or even worse, exploit the information to their own advantage. Trust is particularly elusive in high-stress, high-stakes conditions, as when you're negotiating with strangers, facing deadlines, coping with... View Details
Keywords: by Deepak Malhotra
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:... View Details
Keywords: Martha Lagace