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Publications

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  • All HBS Web  (198)
    • News  (22)
    • Research  (143)
    • Events  (5)
  • Faculty Publications  (69)

Show Results For

  • All HBS Web  (198)
    • News  (22)
    • Research  (143)
    • Events  (5)
  • Faculty Publications  (69)
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  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

incorporate efforts to measure discrimination into their experimental testing to understand the impact of different design choices. Be transparent. Platforms should make their work on issues of discrimination transparent and open up lines... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 29 Jun 2016
  • Research & Ideas

The $1 Trillion Link Between Mental Health and Economic Productivity

in the context of health programs and policies in developing nations. But her findings yield lessons that apply to almost everyone. For instance, in a recent study in Lusaka, Zambia, Ashraf and her colleagues found that providing women with access to long-term birth... View Details
Keywords: by Carmen Nobel
  • 16 Jul 2013
  • First Look

First Look: July 16

participants pursued, resulting in greater individual and collective experimentation and greater dispersion of performance. We discuss the implications of such changes to the ongoing theory, evidence, and policy considerations with... View Details
Keywords: Anna Secino
  • 25 Jun 2013
  • First Look

First Look: June 25

Network Methods to Map Product Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterising the architecture of technical systems and demonstrate... View Details
Keywords: Anna Secino
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

outside facilitators, can help keep the process productive. Next, skills for managing a group process of analyzing a failure with a spirit of inquiry and sufficient understanding of the scientific method are essential inputs to learning... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

heightened uncertainty? While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early report of these emerging approaches, over the past... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

behavior that have not been considered in previous research. First, customers who monitor product prices after purchase may initiate opportunistic returns because of price drops. Second, customers who anticipate a future return may strategically choose a payment View Details
Keywords: Dina Gerdeman
  • 27 Feb 2012
  • Research & Ideas

When Researchers Cheat (Just a Little)

areas that exist in scientific discoveries, John says. These gray areas are necessary for scientific experimentation because if researchers didn't have the freedom to deviate from the norm and try different ways of doing things, they... View Details
Keywords: by Katie Johnston; Education
  • 12 Oct 1999
  • Research & Ideas

Decoding the DNA of the Toyota Production System

specification, it is establishing a hypothesis that is then tested through action. This approach — the scientific method—is not imposed on workers, it's ingrained in them. And it stimulates them to engage in the kind of experimentation... View Details
Keywords: by H. Kent Bowen & Steven Spear; Manufacturing; Transportation; Auto
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

combine administrative data on all firms in Spain with a matched bank-firm-loan dataset on the universe of corporate loans for 2003–2013 to identify bank-specific shocks for each year using methods from the matched employer-employee... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

empirical methods in permitting strong conclusions. Finally, we offer several observations on the implications of certain analyses in the paper. Overall, the authors are to be applauded for their efforts to maintain a high standard in... View Details
Keywords: Martha Lagace
  • 08 Mar 2016
  • First Look

March 8, 2016

approaches can be reconciled through the Lean Strategy process, which ensures that startups innovate in a disciplined fashion and make the most of their limited resources by knowing "what not to do." Deliberate strategy sets the bounds within which... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

violation and distrust, even when the terms of the managers' economic contracts are fulfilled. We examine whether managers whose psychological contracts are breached seek redress by building additional budgetary slack into their budget requests. View Details
Keywords: Sean Silverthorne
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

Disenfranchisement: Experimental Evidence from France, conducted with French professors Céline Braconnier and Jean-Yves Dormagen, the researchers examined the difficulties citizens had in registering to vote in the French presidential... View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 30 Aug 2016
  • First Look

August 30, 2016

variation generated by the experimental treatments, we model sales force performance to identify the effectiveness of various forms of conditional and unconditional compensation. We account for salesperson heterogeneity by using a... View Details
Keywords: Carmen Nobel
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

behavioral change, does it change other elements of what you're doing as well?" A Series Of Experiments As their working paper explains, the researchers combined empirical and experimental methods to... View Details
Keywords: by Carmen Nobel; Retail
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

personality characteristic, it is a learned skill. Entrepreneurs try to deal with uncertainty explicitly by running experiments, by not taking risks. An entrepreneur doesn't seek risk; he or she tries to minimize risk. By stressing View Details
Keywords: by Staff
  • 01 Dec 2015
  • First Look

December 1, 2015

into consumer psychology. To reach this goal, we first briefly outline several methods that are part of the consumer neuroscience toolkit and how they are currently used. We then provide an overview of the research that has laid the... View Details
Keywords: Sean Silverthorne
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