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- All HBS Web (240)
- Faculty Publications (47)
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- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
sustainability. He sounded great! He was well versed in the vocabulary and actions of the fight to save the environment, using terms like “clean energy” and “going green,” and discussed how his company was committed to sustainability goals. We nodded along happily... View Details
Keywords: by Lane Lambert
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
severity of their misconduct, giving their bosses a reason for treating them differently. When they dug deeper, however, they found the exact opposite. Men are more likely to be repeat offenders, and when they do commit misconduct, the... View Details
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
Years of bull market bliss gave brokerage clients few reasons to open their account statements—until March. Within one month, stocks in the United States notched their biggest one-day losses—and gains—as mounting fears about COVID-19’s... View Details
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
collapsed on December 2, 2001 it destroyed over $60 billion in market value, he said. Second, its accounting fraud was "massive." Reasonable men and women might quibble over some of the finer points in accounting, but in FY... View Details
Keywords: by Martha Lagace
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
willing to overlook an honest person's bad behavior." “There may be completely innocuous reasons someone may wish to keep personal information private” The implication may be that people overcompensate in hiding bad information about... View Details
Keywords: by Michael Blanding
- 17 Sep 2021
- Research & Ideas
The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?
are interpreted. Most critically, the jury has to evaluate not on a preponderance of evidence, but whether the charges against her are made beyond a reasonable doubt. You read “Bad Blood” and it’s like, why are they even going to trial?... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
notions of prominence, perceived quality, and resilience. The first two elements, prominence and perceived quality, you can find as being important in developed as well as emerging economies. The reason we think resilience is important to... View Details
Keywords: by Sean Silverthorne
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
reason to deal with the issue of doctor burnout. “Organizations have an ethical imperative to take care of their employees,” Goh says. And doing so could help take care of patients as well by reducing... View Details
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
these hypotheses with HBS colleague and mentor Max Bazerman, a leading ethics scholar, who had a different theory. "Max told me, 'I'll bet people are doing this because they feel bad that their papers aren't being downloaded as much as... View Details
Keywords: by Carmen Nobel
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
introduction of penicillin or vaccines. “So many people are injured and dying on the roads every year, and we are allowing that to happen,” says De Freitas. “That’s an ethical choice.” "People want to be able to say, it’s behaving in a... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
"make sure he is upsetting things for the wrong reason rather than for the right reason." Joseph Seiler recalled that in growing companies where he worked, "I came across a few of these Type 4 people. What seemed to help... View Details
Keywords: by James Heskett
- 24 Jan 2011
- HBS Case
Terror at the Taj
of them, unfortunately, gave their lives to save guests." A dozen employees died. Most Difficult Case Deshpandé, a native of Bombay (now Mumbai), says it took a full week to conduct the interviews. "This is the hardest case I've ever worked on. One View Details
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
hit to Lululemon’s bottom line was reasonably immediate and significant. It cost the CEO his job. There is a real pay-off from building pride among an organization’s employees. It can result in greater loyalty, higher productivity, and... View Details
Keywords: by James Heskett
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
"do no evil" philosophy. Add to this the business fact that only 1 percent of their revenues come from China. There is no reason to suppose that they were going to do any better by being cooperative with the Chinese government.... View Details
- 04 Jun 2012
- Research & Ideas
The Business of Life
says. "The reality is that the only reason you're interested in either of these things is that you're interested in finding the truth. We spend most of our waking hours in our professions, but if we can't allow success in our professions... View Details
Keywords: by Carmen Nobel
- 2018
- Chapter
New Prospects for Organizational Democracy?: How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs
By: Julie Battilana, Michael Fuerstein and Michael Lee
For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with ideological and organizational ties to a thriving unionism. In 2015, however, things look different. While there are instances of democracy in the... View Details
Battilana, Julie, Michael Fuerstein, and Michael Lee. "New Prospects for Organizational Democracy? How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs." In Capitalism Beyond Mutuality? Perspectives Integrating Philosophy and Social Science, edited by Subramanian Rangan, 256–288. Oxford, UK: Oxford University Press, 2018.
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
commented that, “When a non-compete clause is required it can signal a lack of trust If your ethics are being questioned the time of hire, question the company ethics.” This may help explain why RCD said that, “I have walked away from... View Details
Keywords: by James Heskett
- 12 Mar 2014
- Lessons from the Classroom
Managing the Family Business: Firing the CEO
family business, interested in long-term success, poor performance may not be reason enough to fire the leader. The business leader may not be responsible for the poor results and may even be the right person to help restore good health.... View Details
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
that some of the hardest leadership decisions are the ones that have moral or ethical stakes. For example, while on the board of a nonprofit, I was approached by an employee—a whistleblower—who accused the program director of manipulating... View Details