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- All HBS Web
(323)
- People (1)
- News (123)
- Research (129)
- Multimedia (1)
- Faculty Publications (51)
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- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 May 2015
- First Look
First Look: May 26
strategic priorities. This article explains core links between selling initiatives and basic drivers of enterprise value, and it provides suggestions about how best to communicate strategy to busy people in the field. May 2015 Management... View Details
Keywords: Sean Silverthorne
- August 2007 (Revised September 2008)
- Case
Marketing the "$100 Laptop" (A)
By: John A. Quelch and Carin-Isabel Knoop
In 2002, Professor Nicholas Negroponte, a successful venture capitalist, author, and co-founder and chairman emeritus of the Massachusetts Institute of Technology (MIT) Media Lab, announced his intention to build a PC so cheap as to make it possible to provide... View Details
Keywords: Venture Capital; Internet and the Web; Information Technology; Product Development; Technological Innovation; Nonprofit Organizations; Marketing Strategy; Information Infrastructure; Developing Countries and Economies; Computer Industry; Computer Industry; Computer Industry; Cambridge
Quelch, John A., and Carin-Isabel Knoop. Marketing the "$100 Laptop" (A). Harvard Business School Case 508-024, August 2007. (Revised September 2008.)
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
with a member of the Executive Education staff. EE: How has "Delivering Information Services" evolved in the nearly thirty years it has been taught? Nolan: The course has kept pace with all three of the dominant eras in information technology (IT): from... View Details
Keywords: by Staff
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
discussion about it in comparison with some other alternatives to hierarchy. We then characterize the recent surge of socially engaged models of enterprise and press the case that this turning point warrants reconsideration of the merits... View Details
Keywords: Carmen Nobel
- April 2010
- Teaching Note
IBM: The Corporate Service Corps (TN)
By: Christopher Marquis, Alison Comings and Bobbi Thomason
Teaching Note for [409106]. View Details
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
experimented with computers and with designing an electronic office of the future. It formed Xerox Computer Services, acquired Scientific Data Systems, and opened its Palo Alto Research Center (PARC) in... View Details
Keywords: by Paul Gompers & Josh Lerner
- Teaching Interest
Overview
I currently teach a module in the HBS Owner President Management (OPM) program that is entitled Innovation @Work. The module is designed to provide a general manager perspective on how to lead innovation and transform organizations, industries, and society. The role... View Details
Keywords: Innovation ＆ Entrepreneurship; General Management; Technological Innovation; Entrepreneurship; Information; Innovation and Invention; Leadership; Organizations; Risk and Uncertainty; Social Enterprise; Strategy; Technology; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Africa; Asia; Latin America; Middle East; North and Central America; Europe
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
roast beans—becoming one of only a small group of people in Starbucks' history to be judged qualified to do so. As a teenager, Michael Dell enjoyed taking complex computers apart, repairing or upgrading them, and putting them back... View Details
Keywords: by Martha Lagace
- 15 May 2019
- Research Event
The Unconventional Capitalism That Shapes Business History
early modern pirates in Asia can tell you as much about mercantile capitalism of the era as the activity of ostensibly regular merchants. He applied the same logic to hackers and data capitalists of today. In 1970s California, capitalist View Details
- 12 Oct 1999
- Research & Ideas
Porter’s Perspective: Competing in the Global Economy
problems that hold back the rest of their economy. The problem is, isolated zones for processing foreign inputs and exporting all these outputs are the antithesis of cluster development. Emerging nations must create programs and incentives that encourage View Details
Keywords: Re: Michael E. Porter
- 16 Jun 2009
- First Look
First Look: June 16
case studies and examples with key concepts from economics, sociology, computer science, consumer psychology, and management studies and presents them all in a clear, accessible, and entertaining style. View Details
Keywords: Martha Lagace
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
currently tiny efforts to grow. As a result, the efforts of Bpeace (Business Council for Peace), a nonprofit network of business professionals, to encourage entrepreneurs in Afghanistan and other conflict-ridden regions, will benefit, as will the nascent businesses of... View Details
Keywords: by Tarun Khanna
- 05 May 2015
- First Look
First Look: May 5
and "continuous experiments." An examination of the nature and consequences of these uses sheds light on the implicit logic of surveillance capitalism and the global architecture of computer mediation upon which it depends. This... View Details
Keywords: Carmen Nobel
- 12 Feb 2008
- First Look
First Look: February 12, 2007
that only large enterprises could attempt. IBM, for instance, has created a nonprofit partnership, World Community Grid, through which any organization or individual can donate unused computing power to... View Details
Keywords: Martha Lagace
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
less worthy a profession. Marketing in the United States benefited mightily from the endorsement of management guru Peter Drucker, who famously stated: "Because its purpose is to create a customer, the business enterprise has two—and... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
the economy that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT) in general and enterprise information technology in particular. In a series of case studies, we... View Details
Keywords: Sean Silverthorne
- 04 Jun 2001
- Research & Ideas
RealNetworks, CNET, and Judo Strategy
brochures, direct mail, and trade shows as a source of information," he remarked. "We have 60 million unique users a month looking at our coverage of the technology sector." Given that kind of momentous shift toward the Internet, he said, View Details
Keywords: by Jim Aisner
- 13 Mar 2018
- First Look
March 13, 2018
historians in recent years, academic research on business groups has, to date, remained within the boundary of emerging markets. The major aim of this volume is to explore the long-term evolution of different varieties of large View Details
Keywords: Sean Silverthorne
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
women's beauty products enterprise Tweezerman faced the dilemma that every entrepreneurial growth company eventually confronts: "How much bigger can we get—can we handle the risk, the scale, the exposure, and the demands on our... View Details