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Show Results For
- All HBS Web
(168)
- News (26)
- Research (134)
- Events (2)
- Multimedia (2)
- Faculty Publications (44)
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details
Keywords: by Roberta Holland
- 14 Sep 2010
- First Look
First Look: September 14, 2010
provide illustrations from the Toyota Motor Company to show how deliberate perturbation enables efficient exploration in the midst of intense exploitation. Download the paper: http://www.hbs.edu/research/pdf/09-011.pdf Employee Selection... View Details
Keywords: Sean Silverthorne
- 28 Jun 2016
- First Look
June 28, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities distinguish extraordinary... View Details
Keywords: by Danielle Kost
- 28 Mar 2024
- News
Rooms with a View
Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details
- 08 Feb 2022
- Research & Ideas
Silos That Work: How the Pandemic Changed the Way We Collaborate
organizations. The authors saw an increase in turnover within communities, meaning silos were less stable after employees began working more regularly from home. “The observed changes suggest that... View Details
Keywords: by Jay Fitzgerald
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation... View Details
Keywords: by Carmen Nobel
- 14 Jan 2014
- First Look
First Look: January 14
Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a... View Details
Keywords: Sean Silverthorne
- Web
Faculty & Researchers - Managing the Future of Work
Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess. Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace , Report, Harvard Business... View Details
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies, faster turnover among leaders,... View Details
Keywords: by James Heskett
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
a partner and co-head of private equity in the Americas for KKR. “It also happens to be good business. If you share ownership, you make people feel like they are truly cared for. Employee turnover goes down,... View Details
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe that employees are accessible... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
can reach beyond the company walls to include customers. The importance of analysis related to employee turnover at another company, where managers became concerned when they observed high View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
confident that shareholders will approve changes made to the company’s executive incentive plan (EIP) and steps taken to accelerate the turnover of long-serving directors, but he wonders how much longer the company will be able to... View Details
Keywords: Dina Gerdeman
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace
- 08 Dec 2009
- First Look
First Look: Dec. 8
Turnover in India (revised) Authors: Lakshmi Iyer and Anandi Mani Abstract We develop a framework to empirically examine how politicians with electoral pressures control bureaucrats with career concerns as well as the consequences for... View Details
Keywords: Martha Lagace
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details
- 01 Aug 1998
- News
High Honors
but relatively unknown organization with assets of $200 million. The firm was drowning in paperwork, and its employee turnover rate was 43 percent. McDermott changed all that, successfully diversifying USAA... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
an organization where employees are expending their energies in a number of divergent and uncoordinated directions." Leaders need to ask whether they articulate a clear vision and, just as importantly, whether their key View Details
Keywords: by Carmen Nobel