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- All HBS Web
(327)
- News (80)
- Research (185)
- Multimedia (4)
- Faculty Publications (51)
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- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
further estimated that by moving the ratio to six in 10, organizations could realize a 27 percent reduction in turnover, a 40 percent reduction in safety incidents, and a 12 percent increase in productivity. "A fearless workplace is one... View Details
Keywords: by James Heskett
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
suppliers to curate subscription boxes of artisanal food sold online. Why employees don’t want to return Barriers to rebuilding restaurant staffing begin with ensuring the safety of restaurant workers,... View Details
- 14 Jun 2016
- First Look
June 14, 2016
Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety... View Details
Keywords: Sean Silverthorne
- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
fit. “At our first startup after a series of roles at large enterprise software companies, we tried to force a big company perspective on how we did employee feedback and reviews. We were too structured with this initially and quickly cut... View Details
Keywords: by Julia B. Austin
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
hire workers with a criminal history, especially if crime and safety insurance is available, or if the worker can provide past work performance reviews. The findings were included in a working paper, Increasing the Demand for Workers with... View Details
Keywords: by Jay Fitzgerald
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
compensation systems linked to the scorecard and revising the planning and budgeting processes to support the strategy. They also reinforced the strategy and the scorecard at every opportunity, especially in their face-to-face meetings with View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
create an inclusive culture for employees so that they have the psychological safety to be motivated to contribute to the company.” Zou coauthored the paper Inclusive Managers with Ethan Rouen, assistant... View Details
Keywords: by Pamela Reynolds
- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
no matter how painful. As CEO, I often emphasized to my employees that no one will get fired for making a mistake, as we all make mistakes, but you will get fired for covering them up. Only after we agree on the truth can we gather people... View Details
Keywords: by Bill George
- 23 Mar 2010
- First Look
First Look: March 23
and responding to adverse drug reactions suggests that only government regulators are in a position to integrate case report and statistical analysis. Despite the appeal of fragmented post-market drug safety studies, centralization may be... View Details
Keywords: Martha Lagace
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
COVID-19 variants snuffed out the brief period of vaccination-injected optimism earlier this year, as childcare and school disruptions lingered. Despite such resistance and health concerns, some employees have joyfully returned to their... View Details
Keywords: by Kristen Senz
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
than recent economic crises and recessions such as the Great Recession of 2008 and the Mideast oil crisis, whose causes were financially driven. The fundamental driver of the pandemic is health and safety concerns and hence customer... View Details
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So... View Details
Keywords: by Danielle Kost
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
management company. Since most of its employees are based at the clients’ locations, ITCleaning had to quickly find an effective way to coordinate its own safety standards with those of the clients. The... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Presented with a goal to build a car "under 2,000 pounds and under $2,000" by 1970, employees overlooked safety testing and designed a car where the gas tank was vulnerable to explosion from rear-end... View Details
Keywords: by Sean Silverthorne
- 11 May 2010
- First Look
First Look: May 11
Nestlé's Milk Districts: Case Supplement Ray A. Goldberg and Kerry HermanHarvard Business School Supplement 906-411 Nestlé, as the largest milk company in the world, has a history of economic development, nutrition, health, and food View Details
Keywords: Martha Lagace
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
expectation that a company will have a position on social and political issues." A Harvard Business School case study and its revision, Apple: Privacy vs. Safety (A) and (B), illustrates the complex ramifications that companies should... View Details
Keywords: by Avery Forman
- 07 Oct 2014
- First Look
First Look: October 7
comparative advantages of intermediate versus final disclosure policies in fostering innovation. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2288746 October 2014 The Compass (Newsletter of the American Society of View Details
Keywords: Sean Silverthorne
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
says. "They'd be walking down the hall jostling, pushing, laughing. This is a group that has worked together a long time—unusual in a country where experienced management talent is at a premium ." It turns out that unusual View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies, which in this pandemic include technologies, business practices, and strategies that improve... View Details
Keywords: by Hong Luo and Alberto Galasso