Publications

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

using the fair to tell the world that he and IBM—the two were inseparable in his mind—mattered. On May 2, IBM held a huge meeting at the fair, with 2,200 employees in attendance. Watson told the listening... View Details

Keywords: by Richard S. Tedlow

February 2007
Case

South African Airways (A)

By: Joshua D. Margolis, Laura Morgan Roberts and Laura Winig

Amid efforts to engineer a turnaround at South African Airways (SAA), the CEO confronts an impending strike at the struggling company. How should the company address questions of distributive and procedural justice in post-Apartheid South Africa, and how should the CEO... View Details

Keywords: Fairness; Crisis Management; Employees; Employment; Growth and Development; Developing Countries and Economies; Air Transportation Industry; South Africa

25 Oct 2011
First Look

First Look: October 25

Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Abstract We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to patients on a waiting list in a... View Details

Keywords: Sean Silverthorne

31 Jul 2012
First Look

First Look: July 31

Download the paper: http://www.hbs.edu/research/pdf/13-004.pdf Children Develop a Veil of Fairness Authors:A., N. Montinari Shaw, M. Piovesan, K.R. Olson, F. Gino, and M.I. Norton Abstract Previous research suggests that children develop... View Details

Keywords: Carmen Nobel

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

Here's a tip for companies looking to woo customers away from the competition: Besides advertising fair prices for your products, try advertising fair wages for your employees. Recent research from Harvard... View Details

Keywords: by Carmen Nobel; Retail

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

2018 New York: Cambridge University Press American Fair Trade: Proprietary Capitalism, Corporatism, and the 'New Competition', 1890–1940 By: Phillips Sawyer, Laura Abstract—American Fair Trade explores the... View Details

Keywords: Sean Silverthorne

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

differences this way: "If one has to generalize, it is fair to say that Americans pursue risk and Europeans seek stability ... (leading) to fewer opportunities with more limited financial rewards, but possibly more balance for... View Details

Keywords: by James Heskett

31 Mar 2002
What Do You Think?

Is This the Decade of the Investor?

carry out their responsibility to represent the best interests of investors, who will?—James Heskett But Dr. Leslie Levy suggests that before we jump to conclusions, perhaps more information is needed. In particular, we should isolate the returns to various types of... View Details

Keywords: by James Heskett

16 Jun 2009
First Look

First Look: June 16

a valuation objective, are critical features of an economic GAAP. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets, but caution against expanding View Details

Keywords: Martha Lagace

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

outlines concrete steps that managers at all levels can take to spark positive conflict and make sure that all views get a fair hearing, and he outlines as well a fair and open process for making more... View Details

Keywords: by Martha Lagace

08 Jul 2002
What Do You Think?

Have We Carried the Concept of Alignment Too Far?

should have insured and enforced fairness and honest reporting." Many questions were raised about the level and form of compensation afforded U.S. business leaders today. Allen Roberts comments, "In sustainable, successful... View Details

Keywords: by James Heskett

March 2015
Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton

It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details

Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States

12 Jul 2011
First Look

First Look: July 12

the Use of Unverifiable Estimates in Required Goodwill Impairment Authors:Karthik Ramanna and Ross L. Watts Publication:Review of Accounting Studies (forthcoming) Abstract SFAS 142 requires managers to estimate the current fair value of... View Details

Keywords: Carmen Nobel

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details

Keywords: by James Heskett

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details

Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States