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- All HBS Web (266)
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- All HBS Web (266)
- Faculty Publications (25)
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- 23 Feb 2010
- First Look
First Look: Feb. 23
network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and problems where the firm's resources... View Details
Keywords: Martha Lagace
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the employee behavior you get. Indeed,... View Details
Keywords: by Loren Gary
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
to better performance results including the work environment and values, direction, coordination and control, and of leadership. One the other hand, in organizations lacking gender diversity, employees gave... View Details
Keywords: by James Heskett
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
entrepreneurs who must come to productive terms with investors, potential employees and board members, technology partners, distributors, and possible acquisitions as well as would-be acquirers. Yet beyond such formal deals, negotiation... View Details
Keywords: by Martha Lagace
- 08 Dec 2009
- First Look
First Look: Dec. 8
experience working with one another—is one mechanism that helps teams leverage the benefits of variation in team experience by alleviating coordination problems that variation creates. Download the paper:... View Details
Keywords: Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
management company. Since most of its employees are based at the clients’ locations, ITCleaning had to quickly find an effective way to coordinate its own safety standards with those of the clients. The... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
their employees working. Some are big, like General Motors, a car company that's making ventilators. Others are small, mom-and-pop restaurants that are making up fruit-and-vegetable boxes for people and delivering them door-to-door.”... View Details
- 16 Jul 2013
- First Look
First Look: July 16
electricity production and consumption to reduce spikes in demand; and EMBARQ, based in Washington, DC, which coordinates the interests of business and government to organize city transit services. Publisher's link:... View Details
Keywords: Anna Secino
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
Edward Wilson Professor of Business Administration at Harvard Business School. "Interdepartmental coordination doesn't tend to happen organically. It needs some intervention to create collaborative networks." “What... View Details
Keywords: by Michael Blanding
- 30 Mar 2020
- Research & Ideas
Readers Ask: I Need Tips for Working at Home
School, studies how location and geographic mobility affect worker productivity and innovation. His research also examines how companies benefit by allowing employees to work remotely. Choudhury answered questions from participants in a... View Details
Keywords: by Kristen Senz
- 21 Sep 2010
- First Look
First Look: September 21, 2010
of continued collaboration. We theoretically refine and empirically extend prior research by (a) distinguishing between control and coordination functions of contracts, (b) separating goodwill-based and competence-based trust, and (c)... View Details
Keywords: Sean Silverthorne
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to customers, and (3) relatively high returns (for the industry) to... View Details
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
such as new product launches, across business units and functions, and the focus has been much less on KM. Whether it is sharing knowledge, coordinating activities, or doing joint work across boundaries, the essence of a collaborative... View Details
Keywords: by Mallory Stark
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
Andreas Haas How Does an Organization Like Boeing Coordinate Work Under Intense Competitive Pressure? Our case study on Boeing this month unfolded in real time, leading up to a second critical glitch on one of their products, this time... View Details
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
then the vendor is placed financially at risk for the costs of patient medical care and is responsible for coordinating all aspects of care for those patients. The vendor is often also involved with other chronically ill patients of the... View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
corporate synergies should be defined at the top and realized in the business units. Just as the CFO coordinates the budgeting process, a senior executive should coordinate the alignment process—a... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
positive when it comes to stress levels, sleeping habits, eating habits, and weight. Advancing employee health has long included efforts to promote physical exercise and healthy eating, but recently has expanded to encompass an emphasis... View Details
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
US has the will and capability to coordinate and support major cross-industrial efforts to foster and, if necessary, regulate AI.” Today, this is being done in a highly fragmented way in the US by competing commercial organizations, many... View Details
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
structure, social history, and educational system, companies developed under a system of family management that emphasized personal relationships more than formal structures, and relied more on broad-gauged financial controls than on View Details
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details
Keywords: by Dina Gerdeman