Electronic Communication - Publications - Faculty & Research

16 Nov 2017
Cold Call Podcast

Language and Globalization: The Mandate to Speak English at Rakuten

Keywords: Re: Tsedal Neeley; Electronics; Electronics

February 2021
Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin

In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details

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11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

companies was more volatile—and riskier—than that of the long-termers. The team also identified industries that appear to be short-term-oriented (banking, electronic equipment, business services, and wholesale) and long-term-focused... View Details

Keywords: by Sean Silverthorne; Financial Services

22 May 2012
First Look

First Look: May 22

framework to address this problem, allowing a firm to better align the design of its development processes to the specific aims of individual projects. We illustrate this framework with examples from Hewlett-Packard, a large, diversified View Details

Keywords: Sean Silverthorne

March 2017 (Revised June 2019)
Case

CEO Activism (A)

By: Michael W. Toffel, Aaron K. Chatterji and Julia Kelley

This case introduces CEO activism, a phenomenon in which business leaders engage in political or social issues that do not relate directly to their companies. The case uses several examples to describe why business leaders are engaging in CEO activism and the potential... View Details

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03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

2020. “We told them all, there’s no issue, you’re all going to be working now through year-end. No layoffs, no nothing,” Moynihan said. Citi and Wells Fargo communicated similar messages to their employees. Marc Benioff, CEO of... View Details

Keywords: by Boris Groysberg and Sarah Abbott

24 Feb 2022
Op-Ed

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

institutions within individual and community networks. But they have not done so to date. Enter the SEC One novel way to assure that independent hospitals create network plans is to harness a new accounting standard, as specified by the... View Details

Keywords: by Regina Herzlinger and Richard Boxer; Health

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

business is doing,” says Schlesinger. (An electronic point-of-sale register, purchased through a Vietnamese connection and installed in 2014, is rarely used, the case notes.) Furthermore, Than is more interested in protecting his cash... View Details

Keywords: by Julia Hanna; Food & Beverage

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

relationships with the right people. This crisis presents an opportunity for the CEO to communicate to all employees, including new hires, that the company cares about them and is prioritizing their health and safety during the pandemic.... View Details

Keywords: by Boris Groysberg

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight... View Details

Keywords: Carmen Nobel

14 Jan 2020
Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

hundred,” Nagle says. Not everyone leaped on the knowledge right away, however. Since the academic community hadn’t anticipated this development, some researchers were quicker to use it than others. In order to figure out who those... View Details

Keywords: by Michael Blanding

09 Jun 2008
Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

Model-Linker to the open source community to help the Linux community write software to connect Linux with Hewlett-Packard's RISC computer architecture. This strategy is similar to giving away the razor (the... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

into a meaningful, harmonious whole. This common yet nevertheless challenging problem is obviously evident when we talk about the design of complex technical devices. Automobiles have tens of thousands of mechanical and electronic parts.... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

contractual relationships) or noncommercial (e.g., communication on a dating website). Affiliation requires platform-specific investments of time or money or both. For example, a supermarket would not qualify because it is a reseller:... View Details

Keywords: by Julia Hanna

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

entrepreneurs. “It’s never a one stakeholder story.” Taking this longer view, she says, makes it easier to see beyond clusters as self-contained and localized to their more nuanced role as interactive spaces that foster communication and... View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

example, follows other federal efforts like 18F and the Presidential Innovation Fellows to streamline government websites and electronic records—adapting from models in the UK and elsewhere. "We have many talented people in... View Details

Keywords: by Michael Blanding

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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08 Sep 2008
HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

slide). Three examples of how academic language was translated into language that appeals to business practitioners. For the past 20 years Greenstein has written a 1,500-word column for IEEE Micro, a bimonthly magazine published by the Institute of Electrical and... View Details

Keywords: by Carmen Nobel; Education