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Article

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective

By: Amy C. Edmondson, Monica Higgins, Sara J. Singer and Jennie Weiner

Psychological safety plays a vital role in helping people overcome barriers to learning and change in interpersonally challenging work environments. This article focuses on two such contexts—health care and education. The authors theorize differences in psychological... View Details

Keywords: Healthcare Organizations; Organizations; Health Care and Treatment; Health Industry

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January 2022
Case

VidyaGyan: Bridging the Rural Urban Divide

By: Prithwiraj Choudhury, Rachna Chawla, Kairavi Dey and Anjali Raina

Set up in 2008, VidyaGyan was a residential school for children in grades 6-12 from low-income rural families in Uttar Pradesh in northern India. It was the brainchild of Shiv Nadar and Cabinet Secretary T.S.R. Subramanian, who recognized the enormous potential hidden... View Details

Keywords: Non-profit; Education; Social Enterprise; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Wealth and Poverty; Demographics; Equality and Inequality; Performance Evaluation; Opportunities; Education Industry; South Asia; India

October 2011 (Revised July 2012)
Case

Boeing 737 Industrial Footprint: The Wichita Decision

By: Willy Shih and Margaret Pierson

The case examines the circumstances leading up to the Boeing Company's decision to spin-off its Wichita Division. This case is intended to be taught with two other notes: "On the Use of Capital Efficiency Metrics," HBS No. 612-034, "Modularity in Design and... View Details

Keywords: Teaching; Capital; Standards; Design; Production; Air Transportation Industry

2013
Book

Manufacturing Morals: The Values of Silence in Business School Education

By: Michel Anteby

Corporate accountability is never far from the front page and Harvard Business School trains many future business leaders. But how does HBS formally and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby... View Details

Keywords: Ethics; Moral Sensibility; Business Education; Higher Education; Education; Education Industry; United States

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autumn 1991
Article

The Topic of Quality in Business School Education and Research

By: Robert S. Kaplan

Keywords: Quality; Higher Education; Research; Education Industry

April 2019 (Revised June 2019)
Case

Western Governors University: 10x Vision

By: William R. Kerr and Susie L. Ma

Western Governors University (WGU) was a nonprofit institution of higher education whose online learning model served more than 100,000 students in 2019 and was scaling rapidly. President Scott Pulsipher wanted to expand WGU’s reach to millions more with a plan called... View Details

Keywords: Online Education; Enrollment; Scaling; Higher Education; Internet and the Web; Business Model; Expansion; Growth and Development Strategy; Education Industry; United States

March 2010 (Revised January 2011)
Case

Public Education in New Orleans: Pursuing Systemic Change through Entrepreneurship

By: Stacey M. Childress and James Weber

After Hurricane Katrina devastated the city in August 2005, the state had taken over 102 of the 118 public schools in New Orleans and shifted the management structure from a “single school system to a system of schools.” Entrepreneurs from the region and around the... View Details

Keywords: Organizational Change and Adaptation; Governance; Natural Disasters; Education; Entrepreneurship; Education Industry; New Orleans

September 2009
Article

The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell

Technology management poses particular challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed... View Details

Keywords: Information Technology; Management; Knowledge Use and Leverage; Business Education; Multinational Firms and Management; Entertainment; Communication; Curriculum and Courses; Framework; Design; Goals and Objectives; Learning; Information Technology Industry

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2012
Chapter

Re-Developing Leaders: The Harvard Advanced Leadership Experiment in Even Higher Education

By: Rosabeth M. Kanter

Keywords: Leadership Development; Higher Education; Education Industry

October 2014 (Revised January 2015)
Background Note

Advanced Leadership in Public Education: Tools for Tackling Change from Outside the Building In

By: Rosabeth Moss Kanter and Pamela Yatsko

If you want to create change in public education but are not a school principal or other traditional public education leader, what do you need to do? This long, integrated background note examines the inspiring models and stories of individuals who are improving... View Details

Keywords: Education Reform; Advanced Leadership Initiative; Social Issues; Social Entrepreneurship; Education; Leadership; Education Industry; United States

2018
Teaching Note

Denver Public Schools: Innovation and Performance?

By: Michael Tushman, Kerry Herman and James Barnett

Keywords: Education; Innovation; Education Reform; Education Industry; Colorado

October 2013
Case

Mitch Daniels and the State of Indiana

By: Robert Steven Kaplan and Wendy K. Winer

Mitch Daniels, Governor of the State of Indiana, knew he had to make a difficult choice as he sat in his office in December 2010. Should he aggressively push the state legislature to pass comprehensive education reform—a major priority of his administration—or,... View Details

Keywords: Education Reform; Priorities; Leadership; Education; Government and Politics; Public Administration Industry; Public Administration Industry; Indiana

Blog Post

Innovation in Health Care Education: A Call to Action

By: Regina E. Herzlinger, Vasant Kumar, Kevin Schulman and Karen Staman

Health care administration educators are at a crossroads: the health care sector is rife with inefficiencies, erratic quality, unequal access, and sky-high costs, complex problems which call for innovative solutions, and yet, according to our content analysis of top... View Details

Keywords: Health Care; Health Care Education; Education; Health; Health Care and Treatment; Health Industry; Health Industry

March–April 2019
Article

The Future of Leadership Development

By: Das Narayandas and Mihnea Moldoveanu

The need for leadership development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need different leadership skills and organizational capabilities from those that... View Details

Keywords: Talent Management; Executive Education; Leadership Development; Business Education; Management Skills; Learning; Online Technology

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April 2012
Article

Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and China

By: Latika Chaudhary, Aldo Musacchio, Steven Nafziger and Se Yan

Our paper provides a comparative perspective on the development of public primary education in four of the largest developing economies circa 1910: Brazil, Russia, India, and China (BRIC). These four countries encompassed more than 50% of the world's population in... View Details

Keywords: Perspective; Growth and Development; Middle School Education; Developing Countries and Economies; Data and Data Sets; Geographic Location; Public Administration Industry; Brazil; Russia; India; China

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16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

that’s going to be impossible.” E Pluribus Unum As a result of their shared challenges, restaurateurs are banding together to educate officials about the unique aspects of their industry that make it... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

2004
Chapter

The Paradox of Scope: A Challenge to the Governance of Higher Education

By: David J. Collis

Keywords: Governance; Higher Education; Non-Governmental Organizations; Education Industry

October 2023 (Revised June 2024)
Case

ReUp Education: Can AI Help Learners Return to College?

By: Kris Ferreira, Christopher Thomas Ryan and Sarah Mehta

Founded in 2015, ReUp Education helps “stopped out students”—learners who have stopped making progress towards graduation—achieve their college completion goals. The company relies on a team of success coaches to engage with learners and help them reenroll. In 2019,... View Details

Keywords: AI; Algorithms; Machine Learning; Edtech; Education Technology; Analysis; Higher Education; AI and Machine Learning; Customization and Personalization; Failure; Education Industry; Education Industry; United States

December 2000
Teaching Note

Bell Atlantic and the Union City Schools (B): Education Reform in Union City TN

By: Rosabeth M. Kanter and Ellen Pruyne

Teaching Note for (9-399-043). View Details

Keywords: Telecommunications Industry; Telecommunications Industry; New Jersey

2016
Case

Denver Public Schools 2015: Innovation and Performance?

By: Michael Tushman, Colin Maclay and Kerry Herman

Keywords: Innovation; Education Reform; Education; Secondary Education; Middle School Education; Early Childhood Education; Innovation Strategy; Education Industry; Colorado

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