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  • All HBS Web  (628)
    • News  (306)
    • Research  (194)
    • Events  (10)
    • Multimedia  (19)
  • Faculty Publications  (94)

Show Results For

  • All HBS Web  (628)
    • News  (306)
    • Research  (194)
    • Events  (10)
    • Multimedia  (19)
  • Faculty Publications  (94)
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  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Ramarajan and Reid’s study shows. But making that effort—beginning with a clear-eyed, inward look at one’s background, identity, and place in culture—can provide the foundation for building a workplace where everyone can thrive. About the Author Julia Hanna is an... View Details
Keywords: by Julia Hanna
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

of our lives, we just deprive ourselves of a very important input." Christensen explores the synergies between economic logic and personal conviction in his new book, How Will You Measure Your Life? Coauthored with James Allworth (HBS MBA 2010) and Karen Dillon (former... View Details
Keywords: by Carmen Nobel
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

hope my book helps managers better understand that responsibility and how to fulfill it. About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image: Shutterstock/Josep Suria] How is the selling... View Details
Keywords: by Kristen Senz
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

articles on emerging markets—despite their now huge importance in the global economy. The reason is that journal editors reward the authors of papers employing rigorous testing of rigorous datasets. Once you leave North America, Europe,... View Details
Keywords: by Sean Silverthorne
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

by Robert Kaplan and David Norton. She is also a former Contributing Editor to Harvard Business Review. Previously, Heimbouch was Director of Editorial Development at Wired Ventures in San Francisco. View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

take big action,” Chang says. “Don't treat diversity management as something you’re doing only for impression management.” About the author Danielle Kost is the senior editor of Harvard Business School Working Knowledge. [Image: Harry... View Details
Keywords: by Danielle Kost
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

competing with the big companies without having the resources. But in most cases, consumers are disrupting markets, not startups and not technology. Your way out as a business executive requires adapting and evolving your business model. Danielle Kost is senior View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

successful fights against adware and spyware companies, and coauthored multiple studies that revealed racial discrimination among Airbnb hosts and guests. He also has published numerous articles in top academic journals. That said, he has received his share of... View Details
Keywords: by Carmen Nobel; Education
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

running.” “By doing so, managers and customers alike stand to learn a lot about how well the company’s offerings fit with customers’ needs and preferences, so that better decisions can be made on both sides.” About the Author Danielle Kost is senior View Details
Keywords: by Danielle Kost
  • 07 Sep 2021
  • Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
Keywords: by Kristen Senz; Insurance
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

possible for us to have institutions that are not organized that way and that don't perpetuate disadvantage. It’s our choice. It's whether we want to do the work to make those changes.” About the Author Kristen Senz is the growth editor... View Details
Keywords: by Kristen Senz
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

Author Kristen Senz is a social media editor and writer for Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The New Rules for Remote Work: Pandemic Edition How Companies Benefit When Employees Work... View Details
Keywords: by Kristen Senz
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

social media editor for Harvard Business School Working Knowledge. [Image: iStockphoto] Related Reading For Better Ideas, Bring the Right People to the Brainstorm What Machine Learning Teaches Us about CEO Leadership Style What’s Really... View Details
Keywords: by Kristen Senz
  • 04 Jun 2018
  • What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

Column My column posted last week, “Under What Conditions Would You Hire a CEO ‘Displaced’ by #MeToo?,” raised much debate but also angry responses regarding the appropriateness of certain terms and labels. These prompted my editor and I... View Details
Keywords: by James Heskett
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

great-grandfather, the business editor and analyst Henry Varnum Poor, to 2 recent volumes, published while he was in his 80s: Inventing the Electronic Century: The Epic Story of the Consumer Electronics and Computer Industries and Shaping... View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

columnist and best-selling author). Ultimately, the printed word brought Levitt to HBS, when Edward Bursk, editor of the Harvard Business Review, asked the young University of North Dakota professor and author of a recent HBR article,... View Details
Keywords: by Julia Hanna; Education; Retail
  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and Danielle Kost is senior editor of Harvard Business School Working Knowledge. Related Reading:... View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
  • 13 Apr 2016
  • Research Event

What Does 'Diversity' Really Mean?

'diversity' really mean? Keynote speaker Anna Holmes—founder of Jezebel.com, columnist for the New York Times Sunday Book Review, and editorial director of the digital company Fusion—recalled an event from a decade ago, while she was working as an View Details
Keywords: by Dina Gerdeman
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

Instagram and look for the “Office Hours” story series. You can also follow HBS Working Knowledge on Twitter (@HBSWK) and Facebook. About the Author Kristen Senz is a writer and social media editor for Harvard Business School Working... View Details
Keywords: by Kristen Senz
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

or contractors, and any efforts that are interpreted as attempts to force the community in a particular direction may be negatively received. This lack of direct control can be scary to companies—and managers in particular—but it can be the difference between success... View Details
Keywords: by Danielle Kost
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