Publications

19 Feb 2019
News

Unlocking the Customer Value Chain

16 May 2000
Research & Ideas

The Simple Economics of Open Source

outwardly the situation smells of economic anarchy. Where are the market forces, when thousands of talented programmers—and even many commercial firms—spend inordinate amounts of time writing and sharing computer source code: an activity... View Details

Keywords: by Martha Lagace; Technology

04 Feb 2019
News

Calculating the Value of Impact Investing

Keywords: by Chris Addy, Maya Chorengel, Mariah Collins and Michael Etzel; social impact investing; economic development; Bridgespan

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

Educators

Research Summary

Incommensurable Values and Rational Decision Making

By: Nien-he Hsieh

Rational decision making is widely thought to require comparing alternatives with respect to a single measure of value. Accordingly, asking managers to consider values in addition to economic efficiency has been criticized on the grounds that doing so violates the... View Details

2006
Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy

October 2015
Article

The Value of Bosses

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality... View Details

Keywords: Supervisors; Management Skills; Employees; Performance Productivity

Find at Harvard

07 Mar 2007
Research & Ideas

How Do You Value a “Free” Customer?

begins to answer. Sarah Jane Gilbert: Why do traditional customer lifetime value formulas break down in a networked setting, and how does your model address those shortcomings? Sunil Gupta: Traditional models of CLV View Details

Keywords: by Sarah Jane Gilbert; Web Services

February 2011
Background Note

GUIDESlines: Benchmark Values for the GUIDES Framework

By: Matthew C. Weinzierl, Jacob Kuipers and Jonathan Schlefer

GUIDESlines provides benchmark values of the key economic indicators identified in the GUIDES framework for both developed countries (the OECD) and fast-growing emerging markets (the BRINCS countries). View Details

Keywords: Economics; Business Cycles; Macroeconomics; Framework; Business and Government Relations

Educators

27 Oct 2011
News

America's new financial values

11 Aug 2014
HBS Case

The Business of Behavioral Economics

month if they purchased a certain amount of healthy food, recorded by purchase receipts. But the reward is delayed until the end of the month, decreasing the likelihood it will work. Why? Blame the behavioral economic principle of... View Details

Keywords: by Michael Blanding; Food & Beverage; Health

August 2008
Article

From Clusters to Cluster-Based Economic Development

By: Christian H.M. Ketels and Olga Memedovic

Over the last decades, changes in the global economy and the emergence of Global Value Chains (GVCs) have raised the interest in understanding the specific conditions and cross-company interactions within and across locations. For companies, the need to choose the... View Details

Keywords: Development Economics; Economy; Value; Business Strategy; Competition; Performance Productivity; Cost; Natural Environment; Policy; Business and Stakeholder Relations; Framework; Industry Clusters

In settings where employment opportunities are scarce, the inability to work may generate psychosocial harm. This paper presents a causal estimate of the psychosocial value of employment in the Rohingya refugee camps of Bangladesh. We engage 745 individuals in a field... View Details

2024
Book

Deals: The Economic Structure of Business Transactions

By: Guhan Subramanian and Michael Klausner

Drawing on real-life cases from a wide range of industries, two acclaimed experts offer a sophisticated but accessible guide to business deals, designed to maximize value for your side.

Business transactions take widely varying forms—from multibillion-dollar... View Details

Keywords: Negotiation; Contracts

Find at Harvard

2024
Working Paper

Who Values Democracy?

By: Max Miller

This paper tests the conventional view that redistribution is central to the democratization process using data from stock markets. Consistent with this view, democratizations have a large, negative impact on asset valuations driven by a rise in redistribution risk.... View Details

Keywords: Government and Politics; Risk and Uncertainty; Financial Crisis; Macroeconomics; Financial Markets; Valuation

2024
Working Paper

Economic Budgeting for Endowment-Dependent Universities

By: John Y. Campbell, Jeremy C. Stein and Alex A. Wu

To understand their financial position, universities need to understand the long-term implications of their operating revenues and costs in relation to the financial assets they have available. Standard budgeting procedures that focus on one or two years at a time and... View Details

Keywords: Budgets and Budgeting; Cash Flow; Cost; Revenue; Education Industry