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- All HBS Web (428)
- Faculty Publications (63)
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- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
for the multi-stakeholder approach. In 2011, he told shareholders, “My job is not to serve shareholders, but to serve Unilever’s customers and consumers.” He then suspended quarterly earnings reporting, enabling executives to concentrate... View Details
- 26 Jul 2011
- First Look
First Look: July 26
this earlier setting, we find cross-sectional evidence of improved earnings quality when auditors provide NAS, especially those related to information services. This is consistent with better audit View Details
Keywords: Sean Silverthorne
- 17 Jan 2012
- First Look
First Look: January 17
Fable? Authors:Pierre Azoulay, Toby Stuart, and Yanbo Wang Abstract In a market context, a status effect occurs when actors are accorded differential recognition for their efforts depending on their location in a status ordering, holding constant the View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
supplement of $600 per week, available until at least August 1, increases their earnings beyond their pre-COVID compensation. On the other hand, given massive unemployment across the nation, if offered a return to work, many may respond... View Details
- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
rising inequality over the past 40 years. So, in that sense, there's a little bit of good news in our paper from an inequality perspective,” says Wilmers, who focuses on wage and earnings inequality. “It's not that this is a conscious... View Details
Keywords: by Rachel Layne
- 14 Aug 2012
- First Look
First Look: August 14
Specifically, focusing attention on "interested" legislators' behavior captures important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90... View Details
Keywords: Sean Silverthorne
- 15 Nov 2016
- First Look
November 15, 2016
hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to higher quality employee-company matches. While centralized hiring can ensure that enough resources are invested in... View Details
Keywords: Sean Silverthorne
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
organization become “less attentive and more insensitive to others’ emotions,” quoting the authors. If their participation in the selection and promotion process also increases, what can we expect from their choices? Will they place the proper emphasis on View Details
Keywords: by James Heskett
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
After earning a doctorate, Ashley Whillans received two tempting job offers: one in her hometown, where she could remain close to family and friends and work reasonable hours for the local government, and another that required a... View Details
Keywords: by Dina Gerdeman
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So,... View Details
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
choose to spend time with—work colleagues or family—based on how their pay is structured, in particular whether they get bonuses for a job well done or earn fixed salaries regardless of performance. In fact, employees who received... View Details
Keywords: by Rachel Kim Raczka
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
high-growth group, or universities who weaken their academic achievements by admitting students who have earned high GPAs in high school without considering the ease of the schools' curricula. The research, published this week in the... View Details
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
us served as a senior quality officer, found that customers who had experienced a problem that was successfully resolved by Fidelity were more satisfied than customers who had never had a problem with the firm. The key finding: lost trust... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
Americans launch careers in the next 10 years by “cultivating a comprehensive system that focuses on skills first and enables greater opportunities for earned success.” The hope is that this approach will lift up high-potential Black... View Details
- 13 Dec 2016
- First Look
December 13, 2016
publicly signal this position. These cloaked trades earn an abnormal return of 370 basis points in the following month, or over 36% per year. We further show that the same managers do not engage in such information-rich cloaked trading... View Details
Keywords: Carmen Nobel
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
refreshing their product lines and extending their brand to more affordable items. Pressure to innovate is intense, says HBS professor Nancy F. Koehn, a business historian and author of Brand New: How Entrepreneurs Earned Consumers' Trust... View Details
- 23 Sep 2013
- Research & Ideas
Status: When and Why It Matters
today. Looking at grand cru-classified wines of the vintages from 1991 to 2008, Malter found that the wines from the first class earned three times as much as wines from the second class, holding constant the View Details
Keywords: by Dina Gerdeman
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
company's flagship Firestone 500 Steel Belt was the most recognized brand in the industry.17 While the decision to leverage existing manufacturing processes allowed rapid market penetration, it also contributed to quality problems with... View Details
- March 1990 (Revised June 1993)
- Case
Analog Devices, Inc.: The Half-Life System
By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details
Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry
Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
- 27 Aug 2007
- Op-Ed
Mattel: Getting a Toy Recall Right
million toys manufactured in China with lead paint and/or loose, potentially dangerous magnets. Clearly Mattel did not have sufficiently tight quality control procedures in its supply chain to compensate for the extra risks of outsourcing... View Details