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  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

that the ISO 14001 Environmental Management System Standard has attracted companies with superior environmental performance. After developing quasi-control groups using propensity score matching, I also find that adopters subsequently... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

limbic system of your brain. And then you deliver that information into your prefrontal cortex and you decide how to act on it. And once you understand how that process works, which is what we're writing about in this book. Look, this... View Details
Keywords: by HBS Staff
  • 14 Jan 2014
  • First Look

First Look: January 14

Hummy, Anita L. Tucker, and Karen L. Murrell Abstract—We conduct an empirical investigation of the impact of two different queue management systems on throughput times. Using an emergency department's (ED) patient-level data (N = 231,081)... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

from historically marginalized groups—even when the real goal is to create a more diverse workplace, because it’s both the right thing to do and good for business. New research by Harvard Business School Assistant Professor Summer Jackson gives a View Details
Keywords: by Kristen Senz
  • 12 Apr 2022
  • Book

Racism, Colonialism, and Britain's Legacy of Violence

sought to colonize—into a widespread system of subjugation. The book implicates the island nation for exporting and institutionalizing racially motivated violence, and covering it up as Britain lost its grip on imperial rule. Elkins, the... View Details
Keywords: by Avery Forman
  • 23 Sep 2014
  • First Look

First Look: September 23

directions and the implications of this work for rethinking traditional categories of organizations, namely business and charity. September 2014 Perspectives on Psychological Science How Much (More) Should CEOs Make? A Universal Desire... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

systemic and equitable changes in how they hire and promote from within. “It’s not simply about recruiting and getting people into the role. How are you going to give them sponsorship, give them mentorship?” says Hill, who coauthored the... View Details
Keywords: by Lane Lambert; Air Transportation
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

Understanding these biases can help managers develop alternative scheduling regimes that reduce bias in quality assessments in domains such as food safety, process quality, occupational safety, working conditions, and regulatory... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

Langnese; and Sunlicht. The name "Unilever" was not used in operating companies or in brand names. Lever Brothers and T. J. Lipton were the two postwar U.S. affiliates. These national operating companies were allocated to either... View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

domain of the government in its rule-setting function. Those who care about resolving these issues will not succeed if they look to firms to resolve these issues voluntarily. Firms that try to do so either will be eliminated by... View Details
Keywords: by Michael C. Jensen
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

co-written with James Barnett and Christine Snively. A tale of two cultures From the very start, Amazon made its name on being fast, cheap, and efficient—using data to drive its product mix and enforcing strict employee discipline to... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 2016
  • Working Paper

Foreign Competition and Domestic Innovation: Evidence from U.S. Patents

By: David Autor, David Dorn, Gordon H. Hanson, Pian Shu and Gary Pisano
Manufacturing is the locus of U.S. innovation, accounting for more than three quarters of U.S. corporate patents. The rise of import competition from China has represented a major competitive shock to the sector, which in theory could benefit or stifle innovation. In... View Details
Keywords: Patents; Competition; System Shocks; Trade; Innovation and Invention; Manufacturing Industry; China; United States
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  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

experiment with generative artificial intelligence (AI)—ramifications of its use on practice are just starting to be examined. The research sheds light on the biases that digital platforms, whether a simple messaging solution or a sophisticated large language model,... View Details
Keywords: by Ben Rand; Health
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

minorities had a better chance of being named to a board when they were replacing someone of the same gender and race, overall, diversification remains slow, with boards still preferring men and white people overall. In fact, when... View Details
Keywords: by Michael Blanding
  • 20 Sep 2016
  • First Look

September 20, 2016

distinctively African-American names are 16% less likely to be accepted relative to identical guests with distinctively White names. Discrimination occurs among landlords of all sizes, including small landlords sharing the property and... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

should be that people come out better than they went in, and to me, the system isn’t geared toward that. It’s more about warehousing people than rehabilitating them.” The US has one of the highest recidivism rates worldwide. Each year, 9... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

demand for auditing by the licensor. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit strategy choice by the licensor. We show when the owner prefers to license the property in exchange for... View Details
Keywords: Martha Lagace
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

Ole Kirk Kristiansen eventually shifted the business from making houses and furniture to crafting wooden toys. He based the name of his new venture on the Danish words for "play well" (and, as it turned out, the Latin words for... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

Hagerty and Barasz note in the study. As one example, they point to an article in the satire publication The Onion headlined, "Woman A Leading Authority On What Shouldn't Be In Poor People's Grocery Carts." What is permissible? In one experiment, participants... View Details
Keywords: by Rachel Layne

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