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    • News  (156)
    • Research  (174)
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Show Results For

  • All HBS Web  (506)
    • People  (2)
    • News  (156)
    • Research  (174)
    • Multimedia  (3)
  • Faculty Publications  (44)
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

few years in deep study of the restaurant industry to create and deliver an MBA-level course at Harvard Business School called Challenges and Opportunities in the Restaurant Industry. Leveraging this work, we virtually convened in April a View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

resources. That’s because today’s senior executives face a more complex, technology-driven work world in which they must coordinate diverse teams across the globe to achieve goals and solve problems, the researchers note in their recent... View Details
Keywords: by Jay Fitzgerald
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

can impair an enemy organization’s performance don’t need to come from highly trained federal operatives, but can be pulled off by “ordinary citizens” without special skills or training. “Sometimes when things go wrong, an organization... View Details
Keywords: by Dina Gerdeman
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

There’s a new frontier in diversity programs focused not on race or gender but on cognitive ability. The growing interest in neurodiversity—hiring people with cognitive disabilities like Autism Spectrum Disorder (ASD)—is motivated by... View Details
Keywords: by Roberta Holland; Technology
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

bank account was opened in the name of the woman in the household; the second included an account and basic training in banking; the third included an account and direct deposit of wages earned in a government work program; the fourth... View Details
Keywords: by Julia Hanna
  • 03 Oct 2017
  • Sharpening Your Skills

7 Effective Ways to Lead Teams

Source: rawpixel Very few businesses today can exist today without effective team work. So it's surprising that while many managers are regularly coached on how to lead individuals, training in team leadership is much more rare.... View Details
Keywords: by Sean Silverthorne
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

they possess or in the ways they are treated. While interventions derived from these approaches, such as training and executive development, affirmative action, and work-family policies, have achieved significant equity gains for women,... View Details
Keywords: by Mallory Stark
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

some of it on added training to fight so-called structural unemployment of workers with the wrong skills for our future economy? With that, could we reduce unemployment to less than 3 percent with little or no inflation? Or is... View Details
Keywords: by James Heskett
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization... View Details
Keywords: by David A. Garvin
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details
Keywords: by Linda Hill
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

process, in which diverse views are able to provide input with no one party able to receive a special voice. "As the chairman of Goldman Sachs or Citigroup or IBM, you have a substantial capacity to structure the rules of the game... View Details
Keywords: by Michael Blanding
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

comes to getting a job done, of course competence trumps likability. "I can defuse my antipathy toward the jerk if he's competent, but I can't train someone who's incompetent," says the CIO at a large engineering company. Or, in... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 01 Jun 2022
  • What Do You Think?

Is Stakeholder Management Facing New Headwinds?

trained primarily to serve shareholders? Is stakeholder management facing new headwinds? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his book, Win From Within: Build... View Details
Keywords: by James Heskett
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

installed four porcelain Buddha figures for inspiration at the club's training ground before starting in 2008. The Spanish superstar manager Pep Guardiola redesigned the playing philosophy to the successful “tiki-taka-style” as he started... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

have much money to begin with can make savings more feasible or more fun, or both. Given the diversity of financial conditions, social settings, and personal circumstances of families, and against the backdrop of consumerism in the United... View Details
Keywords: by Martha Lagace; Financial Services
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

time with a diverse group of people with different backgrounds and experiences. By engaging with others, innovators increase the probability that they are going to gain useful insights. Finally, innovators are constantly experimenting.... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

direct mail, catalogues, advertising, and diverse distribution channels. Often in the past, these were the sole purview of the marketing people. Now, the marketing and sales organizations must make joint architectural policy and execution... View Details
Keywords: by Benson Shapiro
  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

willing and able to train new employees in large numbers will have an advantage in this kind of war for talent." That means that we can expect a flood of capable people, mostly women, seeking work during the coming months as the pandemic... View Details
Keywords: by James Heskett
  • 13 Aug 2018
  • Research & Ideas

Women Heart Patients Have Better Survival Odds with Women Doctors

than experiments. But Huang and her co-authors, Brad N. Greenwood, of the University of Minnesota-Twin Cities, and Seth Carnahan, of the Washington University in St. Louis, offer a few suggestions. One reason may be that training is... View Details
Keywords: by Rachel Layne; Health
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