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- All HBS Web (235)
- Faculty Publications (35)
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- 25 Mar 2014
- First Look
First Look: March 25
Co. Ltd. Founded in 1986, Red Star had become the leading department store in China for furniture and home equipment products (bathroom, lamps, textiles complements, etc.). The business model of Red Star was... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
by serving as a central organ for distributing news of corporate activity to internal as well as external audiences. In effect, it served as a vehicle for making human conversation all but unnecessary, at... View Details
Keywords: Re: Boris Groysberg
- 05 Nov 2013
- First Look
First Look: November 5
models of Internet firms and contribute to inform the regulatory debate on consumer privacy. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=13-085.pdf Increased Speed Equals Increased Wait: The Impact View Details
Keywords: Sean Silverthorne
- 14 Sep 2010
- First Look
First Look: September 14, 2010
provide illustrations from the Toyota Motor Company to show how deliberate perturbation enables efficient exploration in the midst of intense exploitation. Download the paper:... View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
department a number of tokens it can "spend" annually on engineering work to build custom features—boosting the odds of signing contracts with new customers. In... View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
in Brazil, is the largest grower and processor of sugarcane in the world and the largest sugar and ethanol producer in Brazil; it is also the world's largest exporter of ethanol for View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
motor vehicles registries. In the digital era, retailers have myriad ways to collect, store, and slice-and-dice customer data. "The more information you can get and the better you can deal with it, the... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
strategies and tactics can be a helpful vehicle for clarifying an organization's theory of change. Basking in Reflected Glory: Symbolic and Substantive Implications of... View Details
Keywords: Sean Silverthorne
- 22 Apr 2014
- First Look
First Look: April 22
participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it unclear as to whether and how community... View Details
Keywords: Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
the Nazis. It also departs from previous literature in assessing the outcomes of the company's strategies after 1945. It examines the challenges and costs faced by the company in recovering the ownership... View Details
Keywords: Sean Silverthorne
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
competitive pressure and highlighted how inherent conflict between an organization's departments can create disaster. The launch of Boeing's Starliner capsule took place 10 months after competitor SpaceX’s... View Details
- 19 Jun 2007
- First Look
First Look: June 19, 2007
company and a publicly-traded company. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507001 Arizona Department of Public Health: The Challenges View Details
Keywords: Martha Lagace
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
vehicle at the $2,500 price level to address the needs of the emerging middle class in India. At the same time, Ratan Tata has challenged his companies to think globally. They have done a large number View Details
Keywords: by Martha Lagace
- 05 Jul 2006
- Research & Ideas
Reinventing the Dowdy Savings Bond
moderate-income families. Low-risk and low-profile, savings bonds have been around for decades, offering the dual benefit of funding the national debt while acting as a savings vehicle for millions View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient... View Details
Keywords: by Jim Heskett
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details
Keywords: by Jean Ayers
- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
thinking about where to hold them, specifically, inside or outside of tax-deferred accounts. "Getting this decision right can be pretty close to a free lunch," says Bergstresser, who with colleague James Poterba, a professor at... View Details
Keywords: by Ann Cullen
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing... View Details
Keywords: by Robert S. Kaplan & David P. Norton