Publications

Web

Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 11 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View Accounting & Management Course Title Faculty Name Term Quarter... View Details

March 2023
Supplement

Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)

By: Linda A. Hill and Emily Tedards

In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details

Keywords: Innovation Leadership; Organizational Culture; Technology Industry; Information Technology Industry; Advertising Industry; United States

05 Jul 2011
News

Driving Innovation

and develop a brand through mobile,” she observed. Reflecting recently on the skills required to lead innovation in any industry, Stewart talked about an inspirational note she received from the School’s legendary marketing Professor C.... View Details

Keywords: News, Library, Internet, and Other Services; Information

01 Jun 2013
News

Education Innovation

system: "By practically any measure, the quality of public K–12 education in the United States is dismal." And the stakes are high. As Childress, deputy director of education at the Gates Foundation, outlined, research continues to show a... View Details

Keywords: Elementary and Secondary Schools; Educational Services

July 2003 (Revised April 2011)
Case

Singapore Airlines: Customer Service Innovation

By: Rohit Deshpande and Hal Hogan

The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details

Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore

2018
Book

High-Skilled Migration to the United States and Its Economic Consequences

By: Gordon H. Hanson, William R. Kerr and Sarah Turner

Immigration policy is one of the most contentious public policy issues in the United States today. High-skilled immigrants represent an increasing share of the U.S. workforce, particularly in science and engineering fields. These immigrants affect economic growth,... View Details

Keywords: Immigration; Policy; Economics; Outcome or Result; United States

Find at Harvard

April 2019 (Revised July 2019)
Case

Innovation and Business in Emerging Markets

By: Geoffrey Jones, Tarun Khanna, Nataliya Langburd Wright and Morgan Spencer

The case is built around video clips from top business leaders in emerging markets who were interviewed for Harvard Business School’s innovative Creating Emerging Markets oral history project. The case is focused on the issue of innovation in emerging markets from a... View Details

Keywords: Oral History; Innovation and Invention; Business Ventures; Emerging Markets; Problems and Challenges

01 Jun 2022
News

'Rooted' In Innovation

and iron out supply chain and regulatory issues at the United States Embassy in Cameroon. “Establishing a stable supply chain is a huge challenge to making this work right now,” Ajanoh notes. “But overall, we are gaining momentum. We have... View Details

Keywords: Deborah Blagg

Web

Courses by Faculty Unit - Course Catalog

Elective Curriculum: Course Descriptions Last Updated: 11 Jul 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View Accounting & Management Course Title Faculty Name Term Quarter... View Details

December 2012
Article

Inducement Prizes and Innovation

By: Liam Brunt, Josh Lerner and Tom Nicholas

We examine the effect of prizes on innovation using data on awards for technological development offered by the Royal Agricultural Society of England at annual competitions between 1839 and 1939. We find that the effects of prizes on competitive entry are large, and we... View Details

Keywords: Motivation and Incentives; Patents; Innovation and Invention; Information Technology; Growth and Development; England

Find at Harvard

Read Now

October 2020
Article

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Mercedes Delgado and Karen G. Mills

An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details

Keywords: Supply Chain Industries; Business-to-consumer Industries; Services; Innovation; Economy; Framework; Supply Chain; Service Operations; Innovation and Invention; Economic Growth; United States

Find at Harvard

Read Now

February 2001
Background Note

National Innovation Systems and Comparative Industry Evolution

Discusses U.S. and Japanese innovation systems. Illustrates these with comparative studies of computer and pharmaceutical industries. Probes effects of labor, capital, and customer market institutions on these sectors in the United States and Japan. View Details

Keywords: Industry Growth; Innovation and Invention; Computer Industry; Pharmaceutical Industry; Japan; United States

01 Mar 2012
News

The Accidental Innovator

Sal Khan (MBA 2003) Sal Khan (MBA 2003) is an energetic, amiable young man, with a twinkle in his eye and a fondness for jokes and self-deprecation. He’s unpretentious and unassuming, despite holding three degrees from MIT, where he was president of his class (as he... View Details

Keywords: Garry Emmons; Educational Support Services; Educational Services; News, Library, Internet, and Other Services; Information

Spring 2024
Other Article

Introduction: International Innovation & American Challenges

By: William C. Kirby

While the United States remains a leader in higher education, the largest systems of higher education today are in India and China, and new colleges and universities spread across the world have become the leading sites of ambitious experimentation.
What are... View Details

Keywords: Innovation Leadership; Trends; Global Range; Education Industry

Read Now

21 Nov 2014
News

Teaching Hospitals Are the Best Place to Test Health Innovation

Keywords: health care; innovation; product development; collaboration; efficiency; Hospitals; Health, Social Assistance

January 2023 (Revised April 2024)
Case

First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)

By: Ranjay Gulati, Akhil Iyer and Joel Malkin

Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details

Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States