Publications

December 1, 2023
Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details

Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation

May 19, 2017
Editorial

We've Gotten Better at Diversity. Now the Challenge Is Inclusion.

November 2012
Article

A Whole New Way of Looking at the World

October 2002
Supplement

NerveWire: A Tale of Two Executives

A series of five segments that include NerveWire, Inc., A Day in the Life of Malcolm Frank, A Day in the Life of Kirk Arnold, Employee Observations of Malcolm and Kirk, and Malcolm and Kirk Discuss Co-Leadership. View Details

Keywords: Employees; Leadership; Organizations; Performance Evaluation; Behavior

May 1992
Teaching Note

Hill, Holliday, Connors, Cosmopulos, Inc. Advertising (A) and (B), Teaching Note

Keywords: Advertising Industry

February 1991 (Revised February 1992)
Case

Appex Corp.

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States

1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details

22 Oct 2010
Research & Ideas

Panel on Pedagogical Innovations in MBA Courses

Editor's Note: This is a summary of an HBS Faculty Research Symposium 2010 presentation. View a full summary from the link below. Date of Event:May 10, 2010 Speakers:Ray Gilmartin, Joseph Lassiter, Youngme Moon, Nitin View Details

Keywords: Re: Multiple Faculty; Education

Research Summary

A Hippocratic Oath for Management

The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society. In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

August 11, 2023
Article

How CEOs Can Navigate the Emotional Labor of Leadership

Although the CEO role comes with power, pay, and privilege, it also involves emotional labor, as leaders feel the toll of making divisive and unpopular decisions. This aspect of the job has become more challenging the last few years. This article offers leaders four... View Details

Keywords: Leadership Style; Work-Life Balance; Emotions

Read Now

June 2024
Case

Driving DEI in the Boardroom

June 1, 2016
Comment

Imagine an Economy Without Wall Street

February 2004
Case

C.W. Post: An American Legacy

Keywords: Business History; United States

July – August 2005
Article

Feed R&D--or Farm It Out?

Keywords: Research and Development

June 1996
Teaching Note

Chrysler: Iacocca's Legacy TN

Teaching Note for (9-493-017). View Details

August 1993
Background Note

Managing Change: Course Overview--Introduction: Myths and Realities

Keywords: Change Management

August 1993 (Revised August 1994)
Background Note

Rhetoric of Change

Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical strategies to mobilize change. Also discusses strategies used by those trying to resist change, setting up what may... View Details

Keywords: Change; Communication Strategy

May 1992
Teaching Note

Allen-Bradley's ICCG: Repositioning for the 1990s, Teaching Note

Teaching Note for (9-491-066). View Details

Keywords: Information Technology Industry

June 1991 (Revised May 1992)
Case

Lithonia Lighting

In early 1991, Lithonia, the U.S.'s largest manufacturer of lighting fixtures, faced a major slump in the construction business that threatened to cause its first decline in revenues after over a decade of strong growth. With financial pressures from its parent company... View Details

Keywords: Organizational Structure; Industry Growth; Decision Making; Information Technology; Financial Crisis; Investment; Business Growth and Maturation; Electronics Industry; United States