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Show Results For
- All HBS Web
(282)
- News (52)
- Research (191)
- Multimedia (1)
- Faculty Publications (40)
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- 05 Apr 2011
- First Look
First Look: April 5
PublicationsThe Labor Illusion: How Operational Transparency Increases Perceived Value Authors:Ryan W. Buell and Michael I. Norton Publication:Management Science (forthcoming) Abstract A ubiquitous feature of even the fastest... View Details
Keywords: Sean Silverthorne
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
are being caused by rapid technological changes on the one hand and tectonic shifts in customer preferences and societal behaviour on the other. Marketing knowledge and practices have to advance at a significantly higher pace to address... View Details
Keywords: Dina Gerdeman
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
transparent in telling you how and why they’re making decisions. They’re defined by the types of questions you’re asking and the types of data you’re telling them to collect. “[AI is] a new way of serving users and making View Details
Keywords: by Dina Gerdeman
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
generalized toolkits to business users or get bogged down in custom software consulting engagements that solve nonrepeatable use cases. There are more opportunities today for entrepreneurs to focus on solving vertical problems than... View Details
Keywords: by Rocio Wu
- 21 Aug 2012
- First Look
First Look: August 21
customs and port authority data on the international shipments of all U.S. publicly-traded firms, we show that firms are significantly more likely to trade with countries that have a strong resident population near their firm... View Details
Keywords: Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
transparency and weak governance in resource rich countries. However, we document that industry self-regulation has generated information to substitute for the gap in voluntary company disclosure. We also find some evidence that these... View Details
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
in this space across the board. There needs to be more transparency and not just transparency at the abstract level, but the technology needs to be made transparent for... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and... View Details
Keywords: by Sean Silverthorne
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
“Every platform should be thinking about this issue,” says Luca. “Every platform needs to be tracking for bias. Every platform needs to be transparent about when and where it's occurring and transparent... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
clear instructions about what they can do, and designing transparency into why their partnership will make a positive difference for everyone involved, business leaders can improve interactions among their View Details
Keywords: by Dina Gerdeman
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
Investors and market watchers noted Amazon’s less-than-stellar forays into health care, while privacy advocates raised concerns about Amazon’s access to patient medical data. Still others have voiced hopes Amazon will bring much-needed efficiencies and improved View Details
- 19 Mar 2013
- First Look
First Look: March 19
for organizational forms beyond the executive team. Download the paper: http://ssrn.com/abstract=1982531 Causes and Consequences of Firms' Self-Reported Anticorruption Efforts Authors:Healy, Paul M., and George Serafeim Abstract We use View Details
Keywords: Sean Silverthorne
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
integrated into a broad, often global, web of relationships. A fourth catalyst is transparency. Leaders and organizations of all kinds are increasingly operating in glasshouses. The explosion in transparency wrought by a global media,... View Details
Keywords: by Nancy Koehn
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
It's a sad, quantitative fact that bribery runs so rampant in the world that it has become a Darwinian business tool. A July 2013 report from Transparency International finds that more than one in four people paid a bribe in the past... View Details
Keywords: by Carmen Nobel
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
central premise of the diffusion of innovations framework is that customer or patient segments that adopt early will influence later adopters. Innovators will influence early adopters, who then influence the early and late majority, who... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance for approaching these tantalizing markets The 'Luxury Prime': How... View Details
Keywords: by Staff
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Performance assessment. Educate managers about gender biases that can influence evaluation decisions. Assess the criteria managers use to rate performance, and eliminate ambiguous, vague, and malleable standards. Promotion and compensation. Set clear and View Details
Keywords: by Kristen Senz
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
well, and getting personal. Principles and practices: Acknowledge the facts. If you aren’t the most reliable source of information, your employees are going to try to find a better one. Be honest and transparent about the situation and... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
Competition drives the supply of services with a low level of disclosure, since some customers will choose to pay more for a service in exchange for keeping their personal information under wraps. Competition ensures that services that... View Details