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- All HBS Web (1,249)
- Faculty Publications (241)
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- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its satellite television business. “We... View Details
- 01 Sep 2008
- News
Knowledge Integration Rules at Yale
recruiters and from other business schools,” says Podolny. Perhaps most gratifying, recruiters tell Podolny that “our students still possess the same technical skills that they had under the old curriculum, but they now have a much better appreciation of the context... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
Issue Focus: Entrepreneurship The Sweet Life: Paul Conforti at Finale Desserterie & Bakery. “Everything is a balancing act... you’ve got to be able to adapt.” Related Links A Growing Drumbeat Show Me the Money - or Not Cloudflare... View Details
- 01 Jun 2022
- News
Vision: Into the Breach
professionals from lawsuits filed by clients and customers (typically related to medical malpractice or errors in provided services). Diversifying its offerings will give At-Bay access to a larger market... View Details
Keywords: Alexander Gelfand
- 01 Sep 2011
- News
Charged Up
Image by Digital Art/Corbis Related Links Listen to a podcast of Professors Rawi Abdelal, Forest Reinhardt, and Richard Vietor discussing the future of energy The catch-all “green” category covers a range of industries, from wind and... View Details
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
groundbreaking accelerator promoting financial inclusion and access to capital for early-stage, technology-enabled companies led by women and multicultural entrepreneurs. Young companies accepted to the program receive mentorship, access to networks, and View Details
Keywords: Margie Kelley
- 01 Mar 2018
- News
Money (Actually) Can Buy Happiness
step back and asked, What’s the fundamental relationship between money and happiness? We were interested in answering that question in order to design interventions: What can we change for people? Professor Whillans, your research looks at a View Details
Keywords: April White
- 01 Jun 2010
- News
Alumni Books
how companies use innovative business models to achieve transformational growth by fulfilling customer needs in current markets; serving new customers and creating new markets; and responding to shifts in... View Details
- 01 Mar 2011
- News
James McNerney Jr.
systems. What does it mean to be globally competitive in today’s economy? From a business fundamentals perspective, you win through innovation, low cost, or better customer service; in my opinion, innovation is the most sustainable... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
- 16 Feb 2011
- News
Healthy Growth
Ayers After gaining experience in strategy consulting, M&As, systems engineering, and running a multibillion-dollar refrigeration company, Jonathan Ayers (MBA ‘83) has come full circle to a job that relates to his Yale undergraduate major... View Details
- 29 Apr 2016
- News
The First Five Years: Kelly McKenna (MBA 2015)
brand associated with ArtLifting's message of empowerment for artists who are homeless or disabled. Customers see that. Clients see that. More importantly, employees and CEOs are reminded of it every day. And then externally, the... View Details
- 01 Jun 2012
- News
Think Locally, Act Globally
integration.” Within two years of buying out Zain, operating in Africa as Airtel, Bharti has added more than 14 million new mobile customers (for a current total exceeding 50 million), while investing approximately US$1 billion in network... View Details
- 01 Dec 2010
- News
Do Good: Eat Chocolate
chocolate-covered cacao nibs feature artwork submitted by art schools and community organizations; sweetriot’s customers vote to select the winner, with new designs appearing about twice a year. And the name? Drawing on her Yahoo!... View Details
Keywords: Julia Hanna; candy; chocolate; Crop Production; Agriculture; Food Manufacturing; Manufacturing
- 01 Sep 2011
- News
Water for Life
Issue Focus: Business and the Environment Zobel de Ayala Photographs by Tom Epperson Issue Focus The Business and Environment Initiative at HBS The City Solution Green Day Related Links Watch Ayala discuss sustainability Sixteen years... View Details
- 01 Dec 2009
- News
Alumni Books
of Difference edited by Todd L. Pittinsky (PhDOB ’01) (Harvard Business Press) Bringing groups together is a central task of leadership. These theoretical and practical essays and case studies on intergroup relations and leaders reassess... View Details
- 01 Sep 2007
- News
Riding It Out
offers a venue for the company’s on-staff veterinarian to speak on various topics related to equine health. “The introduction of non-nutritional products happened very organically,” Gisholt says. “Some of our View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
greatest success factor: disciplined leadership. The authors relate the stories of executives who have successfully broken through the barriers of growth to identify what they all have in common. They supplement these findings with... View Details
- 01 Jun 2010
- News
Michael Depatie
was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. Michael Depatie... View Details
- 01 Dec 2011
- News
Li & Fung's Global Footprint
Issue Focus: Leadership To keep pace with a fast-changing global business environment, “You’ve got to institutionalize the process of reinvention,” says William Fung. Photo courtesy Li & Fung Ltd. Issue Focus Making the Leadership Case Reimagining the MBA View Details