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  • All HBS Web  (1,226)
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  • All HBS Web  (1,226)
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    • News  (257)
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  • 01 Oct 1997
  • News

Theory & Practice

analyses of competitive interaction to explore the uses and limits of game theory as a tool for students of business strategy. As a basis for research as well as a source of teaching materials, Ghemawat focuses on individual cases. He pairs each with a View Details
  • 12 Apr 2012
  • News

HBS Welcomes Eleven Alumni Startups

northwestern us ClearCare serves the $60-billion private-pay homecare market in the US using a powerful SaaS technology that provides back-office efficiency and front-facing engagement of families and seniors. The sales process is... View Details
Keywords: Bulletin Staff; Alumni New Venture Contest
  • 01 Mar 2024
  • News

What is Web3?

value creation through holder identity and community formation, which has been explored in everything from NFT-based affinity networks to customer rewards programs from companies such as Starbucks. Ownership In a Web3 world, tokens enable... View Details
  • 29 Aug 2024
  • News

A Kick Start for Latin American Startups

they believe tech entrepreneurs have the power to catalyze transformation in Latin America. MAYA Capital starts by supporting the first round of funding—getting the team off and running, in order to raise the second round. “Most of the... View Details
  • 01 Sep 2016
  • News

Case Study: Alumni Advice for a Health Care Startup

around value pricing versus current competitor pricing models. Use some of your large beta customers to tell your story. Those customers willing to invest time in a beta often want to be seen as innovative... View Details
  • 01 Jun 2016
  • News

Case Study: On the Table

for the challenge of educating and acquiring customers new to making large online purchases. But what the company didn’t expect was the absence of the infrastructure necessary to support e-commerce. Very quickly, Cahuzac realized that the... View Details
  • 04 Jun 2008
  • News

Whistle While You Work

bought into that, too, until one day he had a transformational insight. “The conductor’s power depends on his ability to make other people powerful. I started paying attention to how I was enabling my musicians to be the best performers... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Mar 2012
  • News

1st-Year MBAs Learn from Global Partners

at their immersion location, students refined their ideas by meeting with potential customers and their sponsor organization. At the end of the week, they presented a final proposal. While focused on students, the FIELD global immersions... View Details
Keywords: Professor Youngme Moon; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 1999
  • News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

Fortune magazine's "Fifty Most Powerful Women in American Business." Why has Lucent performed so well since its divestiture from AT&T? We have been growing globally faster than our markets. Our ability to focus on the hottest growth... View Details
  • 01 Dec 2017
  • News

Case Study: The Doctor Deficit

sellers can be highly mobile, although subject to licensure by states. Therefore, you want a national (or international) pool of sellers, and you want it to be as large as possible as soon as possible. —Roger Cole (MBA 1985) While this is an online platform,... View Details
Keywords: April White
  • 22 Feb 2022
  • News

Ink: Bringing Purpose to Life

purpose into their core operations, generating powerful win-win decisions that benefit everyone, with little compromise—if any—required on any side. A manufacturing company might change wasteful processes, for instance, using less energy... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Sep 2004
  • News

Steve Barger (MBA 1974)

phone. Goldberg said he’d call him back. I couldn’t believe he put our meeting above that call. It was a powerful moment. It’s hard for me to fathom what it’s like for today’s graduates. As a student, I remember shelling out $125 for a... View Details
Keywords: Water, Sewage and Supply Systems; Utilities
  • 01 Jun 2010
  • News

Alumni Books

how companies use innovative business models to achieve transformational growth by fulfilling customer needs in current markets; serving new customers and creating new markets; and responding to shifts in... View Details
Keywords: mathematics; statistics; Finance
  • 01 Mar 2006
  • News

Back to School

strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign; creating coalitions across internal departments; and reaching... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Sep 2003
  • News

Globalization Revisited

argued that advances in communications technology were increasingly inspiring consumers around the world to want the same things. Therefore, he declared, international companies should cease to act as “multinationals” that customized... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

It’s a puzzle that some people still seek high status for its own sake. Leadership, wealth, and well-being have increasingly little to do with hierarchy, and the perks of power aren’t what they used to be. Hierarchy hasn’t disappeared,... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 01 Dec 2017
  • News

Enhancing Students’ Cultural Intelligence

travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the teams we were assigned to in... View Details
  • 15 Nov 2016
  • News

Classroom Lessons Put Into Practice Abroad

HBS students worked on their project with representatives of the bakery chain Benjamin in São Paulo. (photo by Cintia Farago) In the United States, brand loyalty is often a powerful motivator—consumers will drive miles in search of a... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Jan 2008
  • News

Meg Whitman, MBA 1979

she picked up customer expertise at P&G and later at Disney, where she ran the Consumer Products Division. As a VP at Bain & Company, she gained industry experience that she later applied as head of the Children’s Group at Stride Rite and... View Details
  • 13 Apr 2017
  • News

Solving Nigeria’s Skilled Workforce Challenge

Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the... View Details
Keywords: Jill Radsken
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