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  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

it. You've considered simply waiting for something more definitive—but who knows when that will come? Now your hand has been forced. If one employee has heard rumblings, so have others—maybe customers have heard them, too. Any executive... View Details
Keywords: by Paul Michelman
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

obligation to consider the effect of each action not just on shareholders but also on others. is not enough to exhort managers and directors to be ethical. First, a consensus needs to be reached concerning what it means to be ethical in... View Details
Keywords: by Carla Tishler
  • 25 Oct 2016
  • First Look

October 25, 2016

analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

accumulated $74 billion in debt and beginning in 2014, the island had withheld debt payments despite the commonwealth’s constitutional guarantee of its general obligation bonds. In turn, the island found itself effectively excluded from... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2003
  • News

Up Against The Firewall

Is your company doing enough to protect itself from cyber attacks? According to several HBS faculty and alumni experts, senior executives need to pay more attention to this potential threat. It makes good business sense — and fulfills a national security View Details
Keywords: Garry Emmons; Robert Austin; Corporate Services; Computer Systems Design and Related Services; Professional Services
  • 13 Jan 2015
  • First Look

First Look: January 13

brands. He describes four different ad types and explains how each can influence multitasking consumers. To create an effective media mix, he recommends that companies take advantage of lean advertising principles and adopt a sequential approach to capture View Details
Keywords: Sean Silverthorne
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

have to live and fulfill certain obligations to others, but they're also intense experience junkies. When members started to drift off to work on these piecework deals, they stopped having the kind of preparation experiences that they... View Details
Keywords: by Martha Lagace; Music
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

relentless execution—efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and positive financial results. But this is a myth in the knowledge economy, argues Edmondson, a... View Details
Keywords: Martha Lagace
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

Module I: Defining and Developing the Business Model The first module of The Entrepreneurial Manager (TEM) focuses on business model analysis and lean testing. Your business model defines your company and sets its strategic direction, including View Details
Keywords: Sean Silverthorne
  • Web

4.2 Student/Faculty Ventures | MBA

no longer enrolled in an HBS program after they graduate. any participant in an HBS open enrollment executive education program. (3)Executive education participants are considered enrolled until they receive a certificate of completion. Participants in HBS View Details
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

the discouraging trends she sees are political and religious attacks that stifle science and innovation; growing unease and pressure in the workplace; too few companies recognizing obligations to their communities as well as to their... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

and that challenges mounted against a single firm (and industry) can inspire field-level (and state-level) changes. Download the paper: http://www.hbs.edu/research/facpubs/workingpapers/papers0809.html#wp09-019 Liquidity Needs in Economies with Interconnected Financial... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

Recession. Q: In the 1980s, Americans were concerned about the competitive challenge from Japan. Are current challenges different? JR: Today, we've got a far more diverse set of global competitors with capabilities that span the full set of reasons that View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 05 Nov 2013
  • First Look

First Look: November 5

profits at the extensive rather than the intensive margin, outperforming competitors by attracting a larger customer base. And fourth, higher competition intensity need not improve consumer privacy when consumers exhibit low willingness... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

is widely accepted that the conflict women experience between family obligations and professional jobs’ long hours lies at the heart of their stalled advancement. Yet research suggests that this “work-family narrative” is partial at best:... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2007
  • News

How Business Schools Lost Their Way

will recognize their obligations to society.” As in the 1920s, however, the strongest public advocate for professionalization in the most comprehensive sense of the term was HBS Dean Wallace B. Donham, who was appalled by the lack of... View Details
Keywords: Roger Thompson; Abraham Zaleznik; Business Schools & Computer & Management Training; Educational Services
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

expenses between the businesses in a way detrimental to Friendly shareholders but personally advantageous to the CEO. Further, Blake believed that Friendly's board of directors was not meeting their fiduciary obligations to shareholders... View Details
Keywords: Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with... View Details
Keywords: by Michael Wheeler
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

customers and for investors. We need leaders who understand the larger purpose of the enterprise and the principles and standards that drive its success. We need leaders whose behavior matches and reinforces those values. In a word, we... View Details
Keywords: by Kim B. Clark