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  • All HBS Web  (896)
    • People  (1)
    • News  (100)
    • Research  (665)
    • Events  (2)
  • Faculty Publications  (208)

Show Results For

  • All HBS Web  (896)
    • People  (1)
    • News  (100)
    • Research  (665)
    • Events  (2)
  • Faculty Publications  (208)
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  • 01 Mar 2006
  • News

The Little Ice-Cream Company That Could

and a culture that values employees above all and empowers them to excel. Unlike its competitors, Dreyer’s has always insisted on delivering ice cream to grocery stores with its own trucks and drivers to ensure product quality. Early on that meant View Details
Keywords: Roger Thompson; Food Manufacturing; Manufacturing
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

enabling employees to move throughout the organization. Knowing employees want to make a difference is fantastic, but how do you measure and convey that difference to them? —Kate O’Donnell (MBA 2016) GULLIVER: We do that through... View Details
Keywords: Dan Morrell
  • 01 Jun 2014
  • News

Screen Saver

the consumer.'" Odd as it sounds, the customer has not been a historical focus for the movie theater industry. As Ramsey points out, the business got going in the 1930s and 1940s, when it was typical for one print of a movie to be... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 01 Dec 2013
  • News

Curing Health Care

Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2025
  • News

Heartland

Let me tell you what’s fantastic about offal.” Jordan Kraft Lambert (MBA 2016), Colorado State University’s first director of agricultural innovation, is a full-body talker, and the topic of organ meat has her fired up. The parts of the cow typically seen as... View Details
Keywords: Julia Hanna; photos by Vance Jacobs. OPEN CONCEPT: Lambert at Quail Ridge Dairy in Fort Morgan, Colorado.
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Innovation in Health Care: How to Make Value-Based Delivery Work by Vijay Govindarajan (DBA 1978) and Ravi Ramamurti (DBA 1982) HBR Press Though still a pipe dream in the US, value-based competition (value as measured by patient outcomes... View Details
  • 01 Sep 2012
  • News

On a Sound Track

vocals, and precision highs. We’re pretty excited about that, and we think our customers will be too. We’ve recently brought our product development process in-house, so instead of sourcing products in Asia, we can take a concept from a... View Details
Keywords: Deborah Blagg; audio accessories; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Jun 2025
  • News

Alumni and Faculty Books

time-tested strategies to help founders, investors, and employees navigate the operational challenges of startup ventures, including customer development, scalability, process optimization, team management, and more. This accessible set... View Details
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

gives leaders a simple vocabulary and set of tools for managing and measuring the different sets of behaviors and activities, across all levels of the organization. Wedged: How You Became a Tool of the Partisan Political Establishment,... View Details
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

live and work. "Cross-sector partnering between business, government, and nonprofit sectors will be the collaboration paradigm of the 21st century," he asserts. Teaching Millions One customer with a $500 savings account is not very... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 01 Dec 2018
  • News

Hard Choices

much in the employer’s interest to also be there for them. I ask you, does it maximize profit to treat customers well by selling them products that represent good value for the money, or is it best to charge them as much as you can while... View Details
Keywords: Seth Klarman (MBA 1982)
  • 17 Nov 2022
  • News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

also some sticks and penalties in it. The most important one is probably the first-of-its-kind fee on methane emissions from the oil and gas sector, which is boosting the developing market for equipment to detect and measure methane... View Details
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Mar 2017
  • News

Alumni and Faculty Books for March 2017

symptoms of projectitis and how to defeat it; what digitized processes are and the role they play in performance improvement; how to identify key metrics and develop a balanced measurement scorecard; how to sense deep View Details
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