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Show Results For
- All HBS Web
(4,015)
- People (1)
- News (576)
- Research (2,810)
- Events (7)
- Multimedia (5)
- Faculty Publications (1,739)
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- 01 Jan 2007
- News
Jaime Augusto Zobel de Ayala, MBA 1987
you can create the right environment for a group to address issues together." ADVICE TO STUDENTS "Never underestimate the importance of the 'softer' management lessons you learn at HBS—the ones that revolve around working with and leading... View Details
- 12 Mar 2021
- News
My Favorite Case
best friend right in front of you.” —Steve Wilson (MBA 1989) Back to top “Finale” While managing the dessert business and delivering service to customers on a day-to-day basis in a single location, the... View Details
- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID... View Details
- 01 Jun 2023
- News
Curb Appeal
solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in New York City who is the former... View Details
- 04 May 2023
- News
Class of 2024 Embarks on Global Immersion
and ends with the immersion, is designed to enhance students’ ability to manage differences and operate effectively across cultures and business contexts. Drawing upon the “knowing by doing” pedagogical model, the course integrates a... View Details
- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
- 01 Dec 2022
- News
My First Job
watch for shoplifters, and keep smiling to maintain customer service. I was 16 and it was a real stretch, but I became quite good at juggling it all and was made a department supervisor. By age 17, I was View Details
- 01 Dec 2023
- News
Case Study: Staking a Claim
share that enthusiasm with a group that is also unlikely to fit the traditional insurance mold: people in their 20s, 30s, and even 40s. Terry, who worked in product management at Liberty Mutual for a dozen years, observes that life used... View Details
- 20 Oct 2023
- News
Highlights from the Fall 2023 Alumni Board Meeting
a cost of customer acquisition that has more than doubled. In addition to managing those challenges, HBS Online is focused on staying engaged in the market, experimenting with emerging trends like AI, and... View Details
- 23 May 2018
- News
Abigail P. Johnson, MBA 1988
serves 27 million individual customers Chairman and CEO, Fidelity Management and Research LLC The summer before college, Abby Johnson worked in the “wire room” at the family business, Fidelity Investments.... View Details
Keywords: Susan Young
- 26 Nov 2019
- News
The Ritual Effect
socks in your drawer sideways, just so, like so many toppled snails, can spark joy; why French children aren’t picky eaters; why brands like Starbucks benefit from encouraging their customers to “Take Comfort in Your Rituals”; why a... View Details
Keywords: rituals
- 01 Jun 2023
- News
Bridging the ESG Data Gap
interdisciplinary perspectives required to create practical climate solutions,” she explains. As Metric’s customer base expands, providing a one-stop shop for ESG and impact data management is Murday’s goal.... View Details
Keywords: Deborah Blagg
- 01 Mar 2024
- News
Unlocking the Power of Community
wallets, track engagement, and manage tokens via blockchain within its own brand ecosystem. Within six months, trivia participants earned more than 2 million tokens and redeemed more than 1,000 rewards. Even better, more than 20 percent... View Details
Keywords: April White
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 15 Jun 2021
- News
Leading at State
Department of State. These students represented the first cohort of the Secretary’s Leadership Seminar, a six-month, custom Executive Education offering for mid-career foreign and civil service employees. The idea for the program—and the... View Details
- 01 Sep 2006
- News
Marketing Giant Ted Levitt Remembered
was 81 years old. Levitt taught thousands of HBS students during his tenure at the School from 1959 to 1990. A scholar of international renown, he changed the way marketing was studied and practiced in business. In the 1960 Harvard Business Review article “Marketing... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and mental shifts to find... View Details
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
studies that highlight the opportunities and challenges facing business leaders and managers around the world, the School relies on the expertise and connections of staff members at HBS’s 18 global research outposts in 16 countries. Under... View Details
Keywords: Jennifer Gillespie
- 01 Mar 2024
- News
On the Radar
Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to public health, animals, and crops. In recent decades,... View Details
- 20 Apr 2023
- News
How Joe Hinrichs is Getting CSX Back on Track
customer of CSX—which offers him a unique perspective. "I've been very vocal inside CSX about what it's like to be a customer of the railroad over the years," he told the paper. "They want us to do what we... View Details