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  • 04 Sep 2019
  • News

Advancing Diagnostics that Can Save Lives

facilities detect and control outbreaks of health care–associated infections. Lee notes that services like epiXact are not DZD’s primary objective, but they are critical to “developing customer instincts and building commercial muscle”... View Details
Keywords: Susan Young
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

time. While today the software is able to respond to wrong answers with a second layer of customized follow-up questions, he hopes eventually it will include three or four layers of customized questions and... View Details
Keywords: by Michael Blanding; Education
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

Xu Abstract—We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two... View Details
Keywords: Dina Gerdeman
  • Web

Leadership, Ethics, and Corporate Accountability Course | HBS Online

earn Syllabus 5 Modules, 40-50 Hours Download full syllabus 12-16 hrs Module 1 - 2 Weeks Delivering on Responsibilities to Customers Understand what “gray-area situations” are and the reflective leadership model to start assessing... View Details
  • 01 Sep 2021
  • Blog Post

Investing in Career Switchers - Cyril Straughn-Turner & Invesco US

growing up in Atlanta, Delta was like a second home,” he shared. “I was also a big train geek as a kid, so I’ve always loved transportation, and I found there was a lot happening in terms of the future of mobility and the customer... View Details
Keywords: Real Estate
  • Web

Business and Climate Change Course | HBS Online

Flood Prevention Methods Reduce, Transfer, and Bear Show Hide Details Concepts Heat Water Scarcity Wildfires Storms and Floods Sea-Level Rise Changes in the Ocean Featured Exercises Consider how your firm assesses climate change’s physical effects and its impact on... View Details
  • Profile

Marcela Sapone

$2 million seed round from Spark Capital’s Bijan Sabet, who was an early investor in Twitter and Tumblr, Alfred already boasts hundreds of customers and an idea that seems to be dialed into an expanding marketplace. Given her background,... View Details
  • 01 Jun 2022
  • News

Empowering Entrepreneurially Minded Students

everything that the business needs, from raising financing, to customer interactions, to sales and marketing, to product development. It’s a challenge to be able to cover, as an individual and even as a small team, all those bases, and... View Details
Keywords: Jennifer Gillespie
  • 01 Apr 1996
  • News

Technology for Learning's Sake

a daily HBS calendar, enabling even the busiest students to keep up with campus events as they dash into class. In addition, the January cohort of the 1997 MBA class will conduct academic discussions on the Web and will also be the first... View Details
Keywords: by Deborah Blagg; photo by David Zadig
  • Web

Winning with Digital Platforms Online Course | HBS Online

models Advise a startup platform, Picabuu, on how it might acquire new customers Sketch an idea for a platform that a company you’re familiar with might launch and determine the transition’s feasibility and obstacles Module Review and... View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

York City School Chancellor Joel Klein and his attempt to create a Leadership Academy in order to better train principals to lead New York City public schools. Assesses what leadership skills and strategies are necessary for Klein to create a new View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

greater marriage age gaps, increased marital abuse, lower reported autonomy, and poorer health. My results are robust to a TS2SLS specification employing distance to a major health center as my instrument. As the first cohort of females... View Details
Keywords: by Sean Silverthorne
  • Web

Year in Review | Annual Report 2024

expansion strategies across HBP’s market groups. Together, Desmarais and McConville will continue to refine the firm’s strategy and build a deeper understanding of the customer experience, while exploring opportunities to advance digital... View Details
  • Web

Print View - Course Catalog

2025 Q3Q4 3.0 Managing Customers for Growth Marketing Eva Ascarza Fall 2024 Q2 1.5 Managing Human Capital Organizational Behavior Ethan Bernstein Fall 2024 Q1Q2 3.0 Managing International Trade and Investment Business, Government & the... View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

with a number of questions. What were the implications of moving from an open hiring market to the placement of cohorts of BTR graduates in high-priority schools? Was BTR's model sufficient to prepare new teachers to join struggling... View Details
Keywords: Martha Lagace