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Show Results For
- All HBS Web
(2,532)
- People (3)
- News (367)
- Research (1,696)
- Events (11)
- Multimedia (6)
- Faculty Publications (676)
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- 01 Sep 2009
- News
Faculty Books
Kanter contends that vanguard companies deliver what their customers want better than their competitors do, thereby providing the financial success shareholders demand and the social conscience demanded by the new generation of managers.... View Details
- 01 Feb 2002
- News
If You're #1, Watch Out
based upon cost, customization, or convenience, and they can start winning business at the lower end." Profit is maximized, the authors suggest, in situations where product quality is not yet meeting View Details
- 01 Apr 1998
- News
The Cole Room: A Wealth of Resources for Job-Seekers
wide range of resources on hand. In addition, Cole Room librarians will perform customized job research for alumni for a fee. These searches can range from screening for lists of companies based on industry... View Details
- 01 Dec 2000
- News
Books
The Strategy-Focused Organization by Robert S. Kaplan and David P. Norton (Harvard Business School Press) Following the success of their 1996 bestseller, The Balanced Scorecard, Robert Kaplan and David Norton have published a new book View Details
- 01 Jun 2008
- News
Faculty Books
incomes either among countries or within them. Inequalities of income and power emerge as a major societal issue alongside poverty, and the book develops alternative societal models based upon the degree of inequality in wealth and power.... View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
do and what not to do) so that the analytics actually makes a difference. Books on customer analytics exist mainly in two categories: academic texts, which discuss theoretical approaches to data analysis... View Details
- 01 Apr 1997
- News
Manager's Notebook
In this new series, the Bulletin will feature occasional reports on faculty research in progress. Who Has Your Number? Customer information is the lifeblood of business. Indeed, a company's success often hinges on how well it understands... View Details
Keywords: Judith Ross
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
speedily sourcing garments and apparel for customers in the West. Its solid reputation is based on its ability to meet required specifications at a competitive price. Fung believes his company’s levelheaded... View Details
- 10 Jan 2017
- News
Street Smarts
“Today, the car is a mobile computing platform,” says Mistele. “We pull information from various sensors in real time and create services around it.” For example, INRIX uses machine learning to provide customized daily routing advice... View Details
- 01 Jun 2006
- News
Faculty Books
Questions of Character by Joseph L. Badaracco Jr. (HBS Press) Professor Badaracco argues that serious fiction provides us with memorable characters facing challenges similar to those that confront business leaders. Through analysis of the... View Details
- 01 Feb 2002
- News
Church on Sunday, Work on Monday
effective business life," they write in the book's preface. "In most cases, it is not." In their analysis of this separation between spirituality and work, Nash, a senior research fellow at HBS, and McLennan, a Unitarian Universalist... View Details
- 01 Dec 2022
- News
Flying High
environmentally friendly new airplanes. The airline’s focus on short-haul regional flights with a light payload makes it an ideal candidate, she explains. But just as important is building the company’s reputation. “We’ll be in a place where we’ll have a loyal View Details
Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
When the number of Internet-based businesses took off in the mid-1990s, many long-standing rules for product innovation were blown away. Previous models of development based on a sequential process of planning and execution are not... View Details
Keywords: Judith A. Ross
- 20 Oct 2016
- News
Smart Moves
driver-assistance platform, which uses machine-learning technology, can provide customized daily routing advice based on prior driving patterns and the driver’s calendar and contact list. It can even let the... View Details
- 26 Nov 2019
- News
Fintech, Small Business & the American Dream
customer bases and a low cost of capital. In 2016, the landscape shifted even further when major platform players such as Amazon, PayPal, and Square entered the space. In spite of these disruptions, Mills... View Details
- 15 Mar 2024
- News
Hungry for Change
As a management consultant at Kurt Salmon, Kate Flynn (MBA 2012) often worked with clients in the packaged food industry. She saw customers asking for healthier and more sustainable foods, and she herself was seeking better options. From that hunger, Sun & Swell was... View Details
- 15 Dec 2015
- News
Lovepop Woos The Sharks
have for any other investor. We do what we do because we think it’s awesome, we believe in it, and because our customers like it. It's a powerful solution that really makes people happy. Did you have a viewing party? We were going to, but... View Details
- 01 Dec 1999
- News
New Releases
Apparel and Textile Industries is based on eight years of study. The keys to success in an age of product proliferation, the authors found, are no longer economies of scale and cheap labor but an up-to-the-minute knowledge of what is... View Details
- 01 Jun 2012
- News
Alumni Book Briefs
Kubacki (MBA 2000) (Wiley) The authors explain how competitive selling is as much a matter of politics, customer value, and strategy as it is a management science. Based on data from a comprehensive sales... View Details
- 01 Mar 2007
- News
Courting the Poor
A BETTER MOUSETRAP: At a Magazine Luiza virtual showroom, sales staff use computers to help customers make their purchases. Photo COURTESY MAGAZINE LUIZA The inspiration for a new case can strike at any time. For HBS associate professor... View Details