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- Faculty Publications (46)
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- All HBS Web (227)
- Faculty Publications (46)
- June 2017 (Revised September 2021)
- Case
Sales Misconduct at Wells Fargo Community Bank
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single culture from all the merged... View Details
- 01 Jun 2024
- News
Alumni and Faculty Books
about it? Why is telling your son or daughter to “just say no” a hopelessly ineffective strategy? How do imaginary peers influence your adolescent’s decisions? Why does the focus on reforming bullies and supporting victims miss the point... View Details
- 01 Dec 2009
- News
One Man Crime Wave
their circumstances. In MacDonald’s world, business — with its repetitive soullessness, automation, ceaseless drive for profit, and backstabbing corporate culture — contributes to the angst that drives these men to self-destruction. The... View Details
- 11 Jan 2021
- News
Strengthening Democracy
Efforts from the alumni community to get out the vote for the 2020 Presidential election Restoring Our Faith in Business and Government In his address to HBS graduates at this 2019's Class Day, Michael Bloomberg (MBA 1966) spoke about the degeneration of American... View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
- 01 Sep 2009
- News
Over the Top
Street’s outsize pay packages “shameful,” especially for companies in need of federal bailouts. Such pay, he said, is “exactly the kind of disregard for the costs and consequences of their actions that brought about this crisis — a View Details
- 25 Apr 2014
- News
Keeping an iron grip on Nigeria's financial markets
Oteh's bold decisions have cleaned up the Nigerian capital markets and her zero tolerance for improper acts earned her the nickname "Iron Lady." The reform efforts she champions have been hugely successful, as the country's stock market... View Details
- 23 Feb 2011
- News
A Capitalist in China
published his first novel in January, China Fortunes: A Tale of Business in the New World, (www.johndkuhns.com) about a young American lured to China in the 1980s as the country embarked on economic reforms that transformed it into a... View Details
- 01 Jun 2011
- News
Racial Bias Pervades Health Care
Health-care reform has a different meaning for Augustus White (AMP 94, 1984) than the definition you might get from a policy wonk: His reform would ensure equality of medical treatment, no matter the color... View Details
- 01 Sep 2013
- News
Alumni News | Book Briefs
Cyril Taylor (MBA 1961) (Amberley Publishing) As a social entrepreneur and education reformer, Taylor helped establish 3,000 specialist schools and over 1,500 academies in the UK as well as founding and working as chairman of the American Institute For Foreign Study,... View Details
- 01 Dec 2003
- News
Studying Japan from the Inside
Motor was turned around by Carlos Ghosn. Ghosn was sent from Renault, the French auto company, which acquired management control of the financially distressed Nissan in March 1999. Ghosn motivated Nissan’s middle management and transformed the View Details
- 10 Mar 2008
- Research & Ideas
Encouraging Entrepreneurs: Lessons for Government Policy
paper, "Cost of External Finance and Selection into Entrepreneurship," Nanda looks at how entrepreneurial activity is affected across various groups of individuals when a tax reform increases the cost of financing a business.... View Details
Keywords: by Julia Hanna
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
Beginning with Chile more than twenty years ago, Latin America has experienced a wrenching yet exciting transformation of its predominantly inward-looking, state-driven economies to a robust acceptance and practice of open-market principles. Structural View Details
Keywords: by Nancy O. Perry
- 01 Dec 2004
- News
A Case of Achievement
in different sorts of organizational cultures and situations produced many interesting insights and observations — and some disagreements — about how to handle the Parson matter. Panelists’ opinions ranged from “I’d promote this guy in a... View Details
- 28 May 2019
- News
A More Perfect Union
Case Study. Daniella Ballou-Aares (MBA 2001, MPA 2002) believes that has to change—and it’s the responsibility of her generation to lead the way. Ballou-Aares is creating a path for the next generation of business leaders to engage in nonpartisan political View Details
- 01 Sep 2004
- News
Promise & Perils
reforms that began in 1978 have stoked annual growth in excess of 9 percent, three times that of the United States. Per capita income among the nation’s 1.3 billion inhabitants has more than quadrupled, surpassing $1,000 last year.... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
history, it’s likely the crisis would have been avoided, Cook argues. Six years after the government takeover of Fannie and Freddie, taxpayers continue to own and heavily subsidize one of the largest companies in the world. Primed to Perform: How to Build the Highest... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of... View Details
Keywords: by Sean Silverthorne