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- All HBS Web (343)
- Faculty Publications (28)
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- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
Sometimes, thinking outside the box isn’t ambitious enough to get real innovation flowing. In her new book, Rosabeth Moss Kanter encourages organization leaders to think much more broadly at what restricts creativity and how to overcome... View Details
Keywords: by Sean Silverthorne
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
a hedge against potential product liability claims but also as a marketing edge. Finally, eBay has used litigation in creative ways to protect the information on its sites from firms like Bidder's Edge that sought to aggregate it with... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
some examples today? Anat Keinan: Brand biographies contain underdog narratives that highlight the companies' humble beginnings, hopes and dreams, and noble struggles against adversaries. The common themes that link these brands' underdog... View Details
Keywords: by Martha Lagace
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
deeply—entrepreneurs Big companies are no place for big thinkers." Providing time to reflect, particularly in an era of multi-tasking and the tyranny of technology, was most frequently suggested as an antidote to the dearth of deep thinking. As Chris Shannon put... View Details
Keywords: by Jim Heskett
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
layoff.) He has commented elsewhere that one reason may be the organization’s failure to select, orient, organize, and measure new remote employees in ways that enable them to work as productively and creatively as longer-term, less... View Details
Keywords: by James Heskett
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
(virtually) talked with more than 50 “resilient” businesses across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific... View Details
Keywords: by Sean Silverthorne
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
common set of expectations,” one scholarly article observes, “we are ‘under control’ whenever we are in their presence. If we want to be accepted, we try to live up to their expectations.” In companies with strong cultures, norms of... View Details
Keywords: by Ranjay Gulati
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
policy that reflects Americans' nuanced, evolving sense of fairness. They are a part of what makes our economy, and our society, work. And that knowledge might even make writing that check on April 15th a bit less painful. This article was originally published on The... View Details
Keywords: by Matthew C. Weinzierl
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
it’s a forward-looking, subjective, creative exercise that requires a lot of imagination. Think about valuing Facebook today. It requires predicting the future of privacy policies around the world, the actions of Google and Amazon in the... View Details
Keywords: by Dina Gerdeman
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
“Larger companies are rarely seen as fountains of innovation,” says Harvard Business School professor Gary Pisano. Yet scale, if properly exploited, can still be an engine for transformation. In his new book Creative Construction: The DNA... View Details
Keywords: by Martha Lagace
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
recently, it has allowed companies to reap creative ideas on product improvements directly from their customers (Lay's flavored potato chips). And it has also managed to get brands into trouble (United Breaks Guitars). The smash hit Old... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
best face forward. Barton's CEO is particularly tough. How common is it for a CIO to be caught in the middle, and have you any general guidelines for navigating similar circumstances? A: We think this situation facing Jim Barton... View Details
Keywords: by Martha Lagace
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
prepare content that will suit everyone and cover every situation, the authors necessarily strip out the nuance of how things really work in a corporate context. “What we often get in a knowledge management system is the least common... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
particular law and medicine. Our criteria for calling an occupation a bona fide profession are as follows: a common body of knowledge resting on a well-developed, widely accepted theoretical base; a system for certifying that individuals... View Details
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are... View Details
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
symbolic meaning. Rituals are common in all kinds of social relationships, from religious gatherings and sports games, to holiday celebrations and business meetings. Families engage in rituals when they celebrate weddings or birthdays or... View Details
Keywords: by Dina Gerdeman
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
opinion from the instructor, the traditional response from the instructor is, “What do you think?” I’ve been asking it in this space for 22 years this month. "The case method requires that instructors often pass control of the learning process to the class." View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
of country managers. More companies are being born global. Business managers, on the other hand, need a perspective that allows them to look across the world and recognize commonalities or see opportunities for economies. They've got to... View Details
Keywords: by Cynthia Churchwell
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
business markets, and the "trade" (wholesalers and retailers) in consumer goods markets. Marketing was cerebral, creative and long-term oriented; and sales was action-oriented, relationship-focused, and short term. But, the... View Details
Keywords: by Benson Shapiro