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    • Research  (123)
    • Multimedia  (21)
  • Faculty Publications  (63)

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  • All HBS Web  (302)
    • News  (166)
    • Research  (123)
    • Multimedia  (21)
  • Faculty Publications  (63)
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  • February 2021 (Revised April 2024)
  • Case

Shopify: The Conquest for Chinese E-Commerce

By: Jeffrey F. Rayport, Avani Patel, Samantha Lin and Ariel Yang
In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years, his Canadian software-as-a-service company had grown from a small e-commerce solutions provider to a full service... View Details
Keywords: Timing; Corporate Entrepreneurship; Service Operations; Business Model; Organizational Design; Change Management; Cross-Cultural and Cross-Border Issues; Global Strategy; Health Pandemics; Growth Management; Marketing Strategy; Digital Platforms; Alliances; Partners and Partnerships; Opportunities; Internet and the Web; E-commerce; United States; Canada; China
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Rayport, Jeffrey F., Avani Patel, Samantha Lin, and Ariel Yang. "Shopify: The Conquest for Chinese E-Commerce." Harvard Business School Case 821-081, February 2021. (Revised April 2024.)
  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
Citation
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Weiss, Mitchell B., and Sarah Mehta. "TraceTogether." Harvard Business School Case 820-111, June 2020. (Revised January 2024.)
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

that can be kept fresh for generic, not specific, demands on various functions of the organization (such as 100 percent increases or decreases in short-term demand)? THE CORONAVIRUS CRISIS More Business-Related View Details
Keywords: by James Heskett
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use... View Details
Keywords: by Sean Silverthorne
  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

On February 1, 2020, a passenger who had been on Carnival’s Diamond Princess ship docked in Japan tested positive for the COVID-19 virus. Soon afterward, 700 people on the ship contracted the virus—the largest coronavirus outbreak outside... View Details
Keywords: by Michael Blanding; Travel
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to close, and their revenue drops to zero overnight, things get particularly dire. Unlike the... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

folks there,” said Cook at the time, in defense of Apple’s decisions. A follow-on case written last year as the COVID-19 pandemic raged explores how Cook was presented with another privacy quandary: Public health officials wanted to use... View Details
Keywords: by Avery Forman
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

(and the fear) of contagion will persist once the peak is behind us. All these factors will also likely vary greatly across businesses, markets, and locations. THE CORONAVIRUS CRISIS More Business-Related View Details
Keywords: by Hong Luo and Alberto Galasso
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

can come when work life and home life become entangled. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School)... View Details
Keywords: by Tsedal Neeley
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

in political debates, but work to bridge divides among people during the crisis. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond How to Manage View Details
Keywords: by Jill Avery and Richard Edelman
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business... View Details
Keywords: by James Heskett
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

at the end of the first week and at the end of the first month. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business... View Details
Keywords: by Boris Groysberg
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

potentially shuts out consumers and small businesses when they need debt relief the most. Another could be difficulty in accessing the court system itself as the pandemic worsened and most courts moved proceedings online as a public... View Details
Keywords: by Rachel Layne
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

the pandemic, some businesses were able to spot and develop new opportunities. 4. Adapt your HR management The coronavirus pandemic has put traditional human resources management practices under extreme... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

coronavirus is changing everything we know about how to get work done. The New Rules for Remote Work: Pandemic Edition Many parents are working and caring for kids at home. How can managers set expectations?... View Details
Keywords: by Kristen Senz
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

effects of the economic shutdown and the ways in which small businesses are adjusting both their behaviors and expectations as the situation unfolds, the researchers aim to help shape potential policy responses. THE CORONAVIRUS CRISIS... View Details
Keywords: by Kristen Senz; Financial Services
  • 23 Jul 2020
  • Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

The fiscal and monetary response to the coronavirus pandemic has been emergent, global, and deep. Some countries have more sophisticated fiscal and monetary tools—and the ability to use them swiftly—than... View Details
Keywords: by Rachel Layne
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

Henri-Louis Bergson’s injunction: “Think like a man of action, act like a man of thought.” THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

figures of COVID-19. These are simply statistical comparisons of a current readout compared to historic trends. The same techniques can be used to quantify healthy building performance and changes over time. THE CORONAVIRUS CRISIS More... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 30 Nov 2020
  • Research & Ideas

COVID Not Slowing VC Investment

The COVID-19 pandemic has battered industries around the world, but one sector's prospects aren’t so bleak: venture capital. Startup backers—and private-equity managers in general—say that half of their portfolio companies haven’t been... View Details
Keywords: by Danielle Kost; Financial Services; Banking
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