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  • 07 Sep 2011
  • First Look

First Look: Sept. 7

dollar stores to online retailers. What should Wal-Mart do as its traditional markets and core competencies no longer ensured the kind of growth that it had enjoyed for decades in the past? Purchase this... View Details
Keywords: Sean Silverthorne
  • August 2023
  • Case

Kariyer.net: Recruiting AI

By: Shunyuan Zhang, Fares Khrais and Namrata Arora
In 2017, Fatih Uysal (AMP 2021) became CEO of Kariyer.net. By then, the business was already the industry leading online job board in Turkey. However, faced with stalling growth, a turbulent macroenvironment, and growing competition from international players, Uysal... View Details
Keywords: Online Technology; Marketing; Websites; Artificial Intelligence; Innovation; Two-sided Platforms; Internet and the Web; Product Launch; Product Positioning; Job Search; Employment; Transformation; Volatility; Innovation and Invention; Disruptive Innovation; Management Practices and Processes; Business Growth and Maturation; Competitive Strategy; Business Startups; Talent and Talent Management; Cost vs Benefits; Macroeconomics; Corporate Entrepreneurship; Emerging Markets; Digital Platforms; Employment Industry; Information Technology Industry; Technology Industry; Middle East; Turkey
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  • March 2021
  • Teaching Note

Performance Improvement Consulting and Hi-R-Me: Making Sales Calls

By: Frank V. Cespedes
Teaching Note for HBS Case No. 819-043. This case study focuses on concepts, tools, and behaviors relevant to making sales calls along a typical progression with a prospect: from an initial phone call thru more in-depth discovery to a go/no-go meeting. The teaching... View Details
Keywords: Sales Calls; Sales; Competency and Skills
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  • 12 Nov 2013
  • First Look

First Look: November 12

  Publications November 2013 Journal of Consumer Research The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity By: Bellezza, Silvia, Francesca Gino, and Anat Keinan Abstract—We examine how people react to... View Details
Keywords: Sean Silverthorne
  • March 2002 (Revised August 2002)
  • Case

Microsoft.NET

By: Alan D. MacCormack and Kerry Herman
Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details
Keywords: Applications and Software; Growth and Development Strategy; Change Management; Talent and Talent Management; Policy; Business Model; Computer Industry; Web Services Industry
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  • November 15, 2022
  • Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
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  • 08 Apr 2014
  • First Look

First Look: April 8

  Publications August 2013 Journal of Consumer Research Brand Tourists: How Non-Core Users Enhance the Brand Image by Eliciting Pride By: Bellezza, Silvia, and Anat Keinan Abstract—This research examines how core consumers of selective... View Details
Keywords: Sean Silverthorne
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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  • Web

Strategy Explained - Institute For Strategy And Competitiveness

compete in each distinct business or industry. While both are essential, business units typically account for 90% or more of economic performance—and therefore it is the focus of Michael Porter’s strategy work. The business unit, and not... View Details
  • August 31, 2017
  • Article

CEOs Should Get Personally Involved in Talent Development

By: Frank V. Cespedes, Jay Galeota and Michael Wong
Estimates indicate that, globally, human capital has a value about 2.3 times that of physical capital. This difference is likely to widen in increasingly service-driven economies. Yet, most companies maintain their equipment better than their people. The issue is not... View Details
Keywords: Talent and Talent Management; Employees; Training
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  • Program

Preparing to Be a Corporate Director

opportunities in corporate board service. You will gain a greater understanding of the role and responsibilities of corporate directors and the challenges you can expect to face in that role. By completing this program, you will signal that you are equipped with the... View Details
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

collaboration are essential, but they happen in fluid arrangements, rather than in static teams. Read the Book Excerpt In her new book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, Edmondson says that... View Details
Keywords: by Maggie Starvish
  • Program

Disruptive Innovation

Implementing a strategy of low-cost positioning Scaling fast to take advantage of network effects Outsourcing activities that are not your current core competence Sourcing new leaders from inside the firm... View Details
  • Web

Value-Based Health Care - Institute For Strategy And Competitiveness

outcomes to increase patient value. Patients Participate actively in managing personal health, and, when faced with care and treatment options, seek assistance in understanding the expected outcomes. Health Plans Maximize value for patients, minimize paperwork, and... View Details
  • Program

Leading Professional Service Firms

new competitors and market trends Sharpen core competencies to deliver maximum value to your clients Maintain strategic and operational alignment and focus through business ebbs and flows Attract, develop,... View Details
Keywords: Professional Services; Professional Services
  • Web

Live from Klarman Hall - Alumni

changed by AI and the core processes of sciences, like biology and physics, can be accelerated to where we could get a hundred years of development in a decade? What is likely to change? What will remain the same? How should we think... View Details
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Vegas Strip? Andy Wu and a fellow researcher argue that much like the interconnected resorts of the Strip, a thriving metaverse will require competing platforms to work together to create a bustling, vibrant user experience. 17 Oct 2024... View Details
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

transformed nearly every major industry for the past quarter century." Think of software platforms as ring leaders of ecosystems in which a few or many companies can participate to reach users. These core products, like Windows, for... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • Program

The HR-Executive Suite Connection

management to engage fully in every aspect of senior leadership discussions. As you analyze the core business challenges and opportunities that arise in typical executive committee meetings, you will improve your ability to build and... View Details
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

while confirming and further exploring some basic challenges that have, more or less, remained the same. "There are three core strategies that any MNC has to pursue to build layers of competitive advantage," Bartlett says.... View Details
Keywords: by Julia Hanna