Conversation - Publications - Faculty & Research

October 2022
Article

Underestimating Counterparts' Learning Goals Impairs Conflictual Conversations

By: Hanne K. Collins, Charles A. Dorison, Francesca Gino and Julia A. Minson

Given the many contexts in which people have difficulty engaging with views that disagree with their own— from political discussions to workplace conflicts—it is critical to understand how conflictual conversations can be improved. Whereas previous work has focused on... View Details

Keywords: Interpersonal Communication; Conflict and Resolution; Values and Beliefs; Learning; Perception

2016
Case

Advanced Leadership Pathways: Harvey Freishtat and Conversations about End-of-Life Care

By: Rosabeth Moss Kanter, Ai-Ling Jamila Malone and Oludamilola Aladesanmi

Former law firm chairman/CEO Harvey Freishtat was actively involved in the formation of The Conversation Project, a national public engagement campaign to promote earlier end-of-life care discussions among loved ones and then with providers to ensure that end-of-life... View Details

Keywords: Health Care Education; Health Care Reform; Health Care Policy; Health; Health Care and Treatment; Leadership; Health Industry

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June 11, 2012
Article

Conversation Starter: How Intimate Are You?

By: Boris Groysberg and Michael Slind

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29 May 2012
News

Changing the Conversation in Your Company

11 Jun 2012
News

Conversation Starter: How Intimate Are You?

18 May 2024

Women’s Coffee and Conversation in Riyadh

Join us for a casual conversation, refreshments and snacks with local HBS alumnae. This event is designed for prospective students to learn more about the HBS MBA Program and the community of women at HBS. The event begins at 11am Arabian (Riyadh) Standard Time, but... View Details

30 Aug 2021
Video

Busting HBS Myths: A Candid Conversation

05 Dec 2022
News

Bringing Caste into the DEI Conversation

02 Dec 2011
News

Comments: Conversation with Dean Nohria - Israel

Comments from Conversation with Dean Norhia - Israel (/events/israel_0112.html). View Details

04 Feb 2022
Video

A Conversation with Satya Nadella, Microsoft Chairman and CEO

September 2017
Article

It Doesn't Hurt to Ask: Question-asking Increases Liking

By: K. Huang, M. Yeomans, A.W. Brooks, J. Minson and F. Gino

Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role of an understudied conversational... View Details

Keywords: Question-asking; Liking; Responsiveness; Conversation; Natural Language Processing; Interpersonal Communication; Behavior

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November 1982
Case

Conversion Training at New England Telephone (B)

By: D. Quinn Mills and E. Mary Lou Balbaky

Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England

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August 10, 2023
Editorial

A Conversation on the Draft Merger Guidelines

By: Cory S. Capps and Leemore Dafny

Keywords: Mergers and Acquisitions; Government Legislation

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10 Jun 2021
News

In Conversation with Cédric Ducrocq, President, DIAMART

07 Aug 2024

Women’s Lunch and Conversation in São Paulo

Join us for a casual conversation and lunch with local HBS alumnae. This event is designed for prospective students to learn more about the HBS MBA Program and the community of women at HBS. View Details